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Candidate's Name
Anderson, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE2nd Shift Production Manager for the last Street Address  years. I was in charge of the production floor, responsible for 50 employees in 7 different production departments on 2nd shift. Also, I was the lead in the imaging and scan department, in charge of the team in the scan and print department. Willing to relocate: AnywhereAuthorized to work in the US for any employerWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceProduction & Imaging/Print Supervisor (2nd Shift)Art to Remember-Indianapolis, INOctober 2007 to PresentResponsibilities Imaging and Print Manages a team with a 99.6% efficiency rate with an average of 8,500 scans per shift. (1-3 errors out of 8,500 images scanned per shift) Quality Control rate of over 15,000 Images and Order Forms per shift Schedules work load and priorities to meet nightly goals Responsibilities Production Supervisor Oversee and Manage Quality Control of all products and orders. Responsible for fixing all errors made by operators in each department on the production floor from Imaging to Shipping Works closely with Temporary Employment Agencies with personal issues Production and Shipping scheduling Interview and hiring of potential team members for the production team My job responsibilities were that of a Plant Manager on the night shift. I was in charge of the Production floor, Print and Imaging, as well as the Shipping Department. I was the manager on duty with the final say on all decisions on second shift.Customer Service RepresentativePersonal Finance Company-Noblesville, INSeptember 2004 to October 2007* Greeted customers to facilitate services* Answered inbound calls* Reviewed accounts and made collection calls* Received payments, balanced a cash drawer, and nightly deposit* Assisted Branch ManagerAdministrative Retail AssistantBest Buy, Inc-Indianapolis, INJuly 2002 to July 2004* Responsible for all cash drawers used in each department* Balanced safe* Completed daily reports and paperwork corporate office* Key holder for cashier and sales staff* Assisted general managerEducationBachelor of Business Administration in Business Administration Purdue University Global - West Lafayette, INJuly 2022 to PresentHigh school diplomaNoblesville High School - Noblesville, INAugust 1999 to May 2002Skills Production Scheduling (10+ years) Image Processing (10+ years) CorelDraw (10+ years) Microsoft Office (10+ years) Quality Control Experience (10+ years) Manufacturing (10+ years) Computer Graphics and Template Design (10+ years) Production Management Customer support Inventory control (5 years) Microsoft Excel Customer service Adobe Creative Suite Supervising experience Leadership Windows Interviewing Clerical experience Manufacturing Production planning Graphic design Image processing Computer graphics Adobe Creative Suite CorelDraw Account management Customer service Data entry Clerical experience Windows Google Docs Analysis skills Typing Negotiation Marketing Quality control Supervising experience Manufacturing Graphic design Cash register Production planning Computer graphics CorelDraw Adobe Creative SuiteAssessmentsWork style: Reliability  ProficientMarch 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientSales skills  ProficientNovember 2023Influencing and negotiating with customersFull results: ProficientWork style: Conscientiousness  ProficientAugust 2023Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientCustomer focus & orientation  ProficientMarch 2022Responding to customer situations with sensitivity Full results: ProficientWorkplace safety  ProficientJuly 2020Using safe practices at workFull results: ProficientForklift safety  ProficientJune 2020Best practices and safety hazards in forklift operation Full results: ProficientAttention to detail  ProficientJune 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientAdministrative assistant/receptionist  Proficient May 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientScheduling  ProficientJune 2023Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientCustomer service  ProficientOctober 2022Identifying and resolving common customer issuesFull results: ProficientPatient-focused care  ProficientDecember 2022Responding to patient concerns with sensitivityFull results: ProficientCustomer service  ProficientMarch 2022Identifying and resolving common customer issuesFull results: ProficientWork style: Reliability  ProficientDecember 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.