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Click here or scroll down to respond to this candidateCandidate's Name
Street Address phone: PHONE NUMBER AVAILABLEIT Professional with 20+ years of experience specializing in assisting with technical support within a warehouse environment. A proven track record of using my excellent personal, communication and organization skills to support customer satisfaction, teamwork and mastering modern technologies.ExperienceMARCH 1997 PRESENTPC Specialist Ceva Logistics Millington, TennesseeResponsible for all systems and functions for over 450 associates. Perform desktop support for all service calls that arise in person and by telephone. Aide in the setup of various office and warehouse equipment. Responsible for monitoring all servers and their operations. Have knowledge of Lucent phone system, RF guns, computer hardware and software. Perform PC upgrades and manage troubleshooting issues with Lexmark, Datamax, Zebra, Unimark, Genicom, and Intermec printers. Maintain various operations reports relating to production. Knowledge of Microsoft Office. Knowledge of many aspects of the shipping side of Ceva Logistics to assumed duties beyond the system side such as picking, billing, backorder research and reports in ImfirstFEBRUARY 1996 APRIL 1997Disk and Eprom Programmer Brother International Bartlett, TennesseeResponsible for all disks and eproms that needed programming or reprogramming. Overseen designing the labels for the disks. Ensured production lines had enough products one day in advance. Tested various boards and completed the soldering and desoldering.Key SkillsPeople Skills and Friendly, Helpful AttitudeIT Troubleshooting and Problem SolvingOnsite and Remote Technical SupportUp-to-Date Knowledge of Computer Operating SystemsLAN & WAN Connectivity & MaintenanceComputer Hardware Systems & ComponentsEducationMAY 1990High School Diploma Covington High School Covington, TennesseeFEBRUARY 1996-presentOn job training of skills technologies and applicationsMicrosoft Office, Element K-, A+, Dot hazmat, ESD, Citrix, ServiceNow, MS Endpoint manager, Plant Press, WebMin Azure Active Directory, Intune, Virtual servers, Desktop Support, Printer issues, Radio Frequency Guns, Citrix Director, Private Branch Exchange, Remote Desktop, IM-First, Thin Clients, Computer Upgrades, System Center Configuration Manager, Computer Reimaging, Voice Over Internet ProtocolReferences available upon request |
