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Sr Business AnalystProfessional Summary:Business Systems Analyst with 7 years of experience in Banking and Financial services, Technology consulting services and Educational industry projects leading cross-functional teams from initiation to implementation, delivering process innovation to drive the attainment of the companys objectives.Managing multiple priorities at the same time, including project analysis and assessments, requirements, development support, testing execution and defect identification and triage communications, employee readiness needs for process and/or technology changes.Skilled in structured planning methods for project evaluation like GAP Analysis and SWOT Analysis to assist business stakeholders in gathering requirements. Detailed understanding of R.A.C.I chart to manage overall project risks &mitigation plans and prepare a Requirement Traceability Matrix (RTM) to map requirements.Skilled in conducting and facilitating Requirement Gathering Activities to gather SMART (Specific, Measurable, Attainable, Realistic, and Timely) requirements using diverse elicitation techniques including, but not limited to Interviews, Requirement Workshops, Prototyping, JAD Sessions, Survey/Questions and Brainstorming.Excellent Business writing skills in drafting High-Level Documents like Business Requirements Documents (BRD), Functional Requirement Documents (FRD) Functional Specifications documents (FSD),Test Plans, Test Cases, Epics, User StoriesTECHNICAL SKILLS:Requirement ElicitationInterviews, Wireframing, mock-ups, document analysis, use cases, workflow diagrams and market research, JAD sessions MS VisioSDLCWaterfall, Scrum, Scrum-hybridCollaboration and PM toolsConfluence, JIRA, Google Sites, MS Project, Zoom, MS Team, MS Office suiteWireframing/Mock-ups/UMLDraw.io, Lucid Chart, BalsamiqCertifications:Certified Scrum Master (CSM) by Scrum AllianceProfessional Summary:Dynamic Consulting Services May 2023- To dateOrange County Public Schools( Federal projects)Sr Business systems analystOrange County Public Schools (OCPS) is involved in technology projects aimed at enhancing their educational services and infrastructure. The key projects at Orange County public schools are Capacity planning, Enrollment Management, Technology,Data Management, and Facilities planning and construction. These projects are part of OCPS's broader strategy to accommodate the growing student population in Orange County, optimize resource use, and provide high-quality education facilities.Responsibilities:Interview SMEs (Subject Matter Experts) to elicit, analyze, translate, and document business requirements to develop an understanding of the business processes to aid Business Process Improvements.Capture full range of functional and non-functional specifications to support solution development within a scrum development framework, while story-writing using behavior-driven design.Work with dev for story clarification and story acceptance, dev/test for questions and story acceptance, and UAT testers for functionality questions and test scenario review.Maintain the backlog with support from the Product ManagerCoordinate / facilitate UAT, Showcases, scrum ceremoniesConduct market research to understand customer needs, competitive landscape, and industry trends.Manage Business, Functional Requirements, Technical, and Test Cases using RTM (Requirements Traceability Matrix) to keep track of the end-to-end requirement lifecycle.Created end-to-end workflow diagrams, swim-lane diagrams, process maps, mock-ups, and end-user training documentation for projects.Data Analysis source data and interpret data. Analyze data for accuracy and efficiencies, effectively communicates analysis output.Proficient in conducting gap analysis, developing technical design documentation, functional diagrams, workflow diagrams, process mapping, as is workflow, to be workflow diagrams.Meeting with and discussing Business and Functional Requirements with UI/UX and Development teams to get an understanding of feasibility. Participated in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training.Leading UAT with key stakeholders. Responsibilities included reviewing selected test scripts, scheduling time with stakeholders to perform testing, reporting bugs, prioritizing bugs, finding resolutions on defects, and requesting users to test again and get signoff for production release.During testing, I removed roadblocks by streamlining the testing processes, heavily communicating with active testers, and creating a streamlined process of reporting and retesting bugs. Monitored bugs, and incidents,Hands on experience in Power BI reports and dashboards.Highly experienced leading in all aspects of the software development life cycle from the development of new features, enhancement, new client implementation, integration, and defect management.Define new data requirements and create reports to support the requirements.Environment: Stakeholder engagement, Stakeholder management, ALM, MS Visio, Power BI, MS Office, User Acceptance testing, Security testing, SQL queries and stored procedures, Balsamiq, Draw.io, Data Analysis, Confluence, Change Management, JIRA, Sprint planningDynamic Consulting Services- Oracle Corporation April 2022- May 2023Sr Business Systems analystOracle HRMS recruiting software is used by many companies for the recruiting and hiring process. Dynamic Consulting Services was implementing a project for OCI(Oracle Cloud Infrastructure) human resources and recruiting software to integrate Recruiting, Onboarding, and Performance management. As a senior business analyst, my role was to analyze customer business needs and participate in the planning, design, and support of the Taleo Applicant Tracking System and Oracle HRMS system.Responsibilities include:Analyze current HR processes and map them to the functionalities in Taleo and Oracle HRMS, identifying any gaps or enhancements needed.Collaborate with stakeholders to understand and document the integration requirements, ensuring alignment with business objectives.Translate requirements into detailed user stories with clear acceptance criteria.Partner with Product Owner (PO) to create Epics, Features, and User Stories along with the Acceptance Criteria using the Gherkin Method to capture requirements from various Stakeholders.Support the Product Owner in refining and prioritizing product backlog to ensure high-priority features/functionality are delivered based on speed to market.Created clear and concise documentation, including JIRA tickets and user stories. Used Jira to track and analyze informationWork closely with cross-functional teams (developers, testers, and project managers) to ensure clear communication and address any issues promptly.Lead Sprint Planning sessions with the team (Product Owner, Developers, UI/UX, QA) to identify User Stories targeted for the next Sprint.Provide training to end-users and ongoing support during and after the implementation phase.Environment- JIRA, Confluence, MS Visio, MS SQL, Database testing, Eliciting business requirements from stakeholders, User Acceptance testing, Agile Development and best practices, MS Excel, PowerPoint, Oracle HRMSBank of New York Mellon Financial July 2015-April 2022Sr Testing/BABank of New York Mellon (BNY Mellon), through its subsidiary Pershing LLC, is engaged in several key projects related to brokerage statements. Security and Compliance, Digital Transformation and Automation, Enhanced client reportingResponsibilities:Elicit Requirements, and challenges, prioritize requirements using standard processes and templates, and translate them into functional design and use case documents.Conduct interviews, workshops, surveys, and meetings to understand business needs and objectives.Develop project scope, objectives, constraints, and assumptions for a given large, strategic, multi-year project.Participated in guided development of the technical design, test plans, and user documentation.Gather and analyze information to assist in the development of recommendations to address strategic business objectives that span multiple, global business and technology areas.Created detailed documentation, including business requirements documents (BRDs), functional specifications, and user stories.Developed process maps, use case diagrams, and workflow charts to illustrate business processes and system interactions.Monitor project progress, track deliverables, and ensure timely completion of project milestones.Provide regular updates and reports to project stakeholders and managementManage relationships with external vendors and third-party service providers.Environment: ServiceNow, SharePoint, UFT, HP ALM, Quality Center, SAF Framework, Cross Browser Testing, Smoke and Regression, Agile and Waterfall Methodology, ServiceNow, JIRA, Managing multiple projects onsite in Investor communications team, Account management, Remedy, BDD framework (automation) Applitools Automation framework (GIT, NexGen framework), Selenium framework testing.Education backgroundMasters Business Management (MBA)- University of Mumbai IndiaBachelors in finance- University of Mumbai India