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PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEObjectiveIntend to contribute a complete knowledge of total property management. Solid expertise in providing independent, hands-on leadership to facilitate business growth, strategic marketing analysis, key account management and financial administrations initiatives. Provide exceptional customer service and implement the directives and goals of the company in a positive, ethical, and cost-efficient manner.Areas of Expertise:Established a proven track record in property management, front end supervision, staff and personnel development, and facility/property management.Technical maintenance management and equipment maintenance programs, which includes budgeting, personnel development, and management contracts with client companies.Background in human resources, including employee recruitment and retention, conflict resolution and HR policies development.Skilled in prevention maintenance activities, including job scheduling, inventory control, and contractor supervision, reading/following technical diagrams.Coordinated ordering, delivery, and disbursement of supplies to reduce equipment down time.Studying problem situations, identifying solutions, and implementing improved technical repair/production methods that have proven to streamline operations.Developing, implementing, and managing comprehensive preventive and corrective maintenance programs.Inspecting completed work to ensure all quality standards are achieved.Diagnosed and corrected problems accurately and promptly; interacted with the plant manager, maintenance manager, equipment vendors, and maintenance contractors.Marketing and leasing of over 150 properties.Solid communication, interpersonal, time management, analytical, organizational, and leadership skills.Experienced in forecasting, process improvement, project management, and networking.Experience:Memphis Shelby County Schools ( MSCS ) Memphis, TN 11/23 - presentDirector of FacilitiesManage a Maintenance Dept. with 120 employees, 160 public school buildings and 40 office buildings. Responsible for all aspects of Maintenance Dept. Oversee a budget of more than $3M. Prepare capital budget forecast.Provide management, supervision, planning, organization, and scheduling the work of various craft workers such as HVAC, Electricians, Plumbers, Carpenters, Roofers, etc. May also manage other functions as assigned such as warehouse, auto shop, print shop.Leverage work order management software to understand and prioritize work efforts, staff capacity, and workload of the organization.Manage daily allocation of work and compliance to service level work order closure expectation. Conducts analysis and generates reports to set work priorities and direct and manage work.Inspects work and interacts with District customers to ensure work is complete and stakeholders are satisfied.Manages external vendors by ensuring they are in compliance with contracts and hold vendors accountable to performance-level purchases.Uses technology (computer, hand-held devices, etc.) to conduct analyses, generate reports, and present strategies, labor analyses, etc., to management and other parties.Establishes and leads process improvements, efficiency improvements, and cost-saving strategies.Manage program-planning, organization, direction, and control of the maintenance department including development of short and long-range plans to ensure business strategies and objectives are met.Develop strategic facility maintenance plans and budgets for the Department; provides guidance and expertise to all District and school-level facility maintenance staff; oversees and approves expenditures and prepares financial forms andDirect the preparation and maintenance of a variety of narrative and statistical reports, records, correspondence, and files related to assigned service, activities, and operations; provides for appropriate research and compiles reports, as needed.Formulate and enforce standards for repairs/maintenance and alterations for school facilities throughout the District (including those for vehicle maintenance).Methodist Le Bonheur Healthcare Memphis, TN 02/12-11/23Facilities Director / Project Manager
Oversee engineering dept. operations of a 250 bed hospital.Implements the strategic objectives of the hospital, by incorporating them into the long-range planning process for facilities; planning for facilities, Oversee all aspects of construction projects from start to finish, equipment, BAS, and other resources needed to support new programs and initiatives; maintaining existing property, facilities, Vendors, contracts, equipment, roadways, parkways, grounds, power plants, and other physical resources used by hospital staff, visitors, and patients. Maintaining ISO 9001 certification for Facility. Proficient in SAP.Buehler Affordable Homes and Realty Memphis, TN 08/10-02/12Operations Manager - Oversee the day to day operations of a large tax credit home rental and Construction company.Management of over 30 employeesFocus on employee retention and human resource issuesImplemented new company policies to benefit employees and Buehler Affordable HomesP&L ControlInventory controlBudgeting and cost controlJob SchedulingManagement of multiple home locations (1,200 units)Continue to stay up to date on the landlord tenant act, fair housing and disability actsWork and understands code enforcement requirementsResponsible for negotiating all contracts.LOEB PROPERTIES, INC Memphis, TN 05/02-07/10Vice President Property Management - Proven track record of property management, operations/facility management and maintenance success as the leader of the business division that specializes in construction improvements, property maintenance, and renovations for over 150 properties, which are provided to commercial customers as well as corporate owned commercial properties.Use effective management and leadership skills to grow internal structure for the division, improved the consistency of quality of projects, built employee morale, and ensured overall and per project profitability goals are met.Provide consulting and project/construction management to Loeb Executives, Senior Property Managers and Maintenance Supervisors regarding repairs and improvements on all managed properties and company projects.Produced annual budgets for every property, various financial analytical reports and practicability reports of potential property achievements.Provided various measures for negotiating and organizing lease agreements along with the capitol developments.Organize and recruit subcontractors.Knowledgeable in all aspects of tenant and landowner law.Over $10,000,000 in sales for the years 2006-2008.Resolve disputes including evictions, payment demands, deposit demands etc.Represent company in court in the event of legal proceedings.Schedule maintenance and renovations with responsibility to oversee contractors.Maintain consistent occupancy rates.Provide leadership, direction, and problem solving to administration staff and field personnel.Consistently exceeded margin goals and client expectations throughout eight-year tenure.Met or exceeded all sales/leasing targets despite increased competition.Used MRI software applications.STREAM INTERNATIONAL Memphis, TN 1997-2002Sr. Facility Manager - Established a record of management efficiency, cost control, and productivity in overseeing Construction Projects, equipment maintenance, facility and grounds maintenance management. Maintained all aspects of cleanliness of buildings. Responsible for planning, organizing and supervising the work of 20 personnel engaged in the maintenance of building, grounds, and related facilities.Established preventive maintenance frequency schedules, which reduced maintenance cost. Organized and supervised facility cleaning and housekeeping crews.Managed supply/parts inventory, vendor relations, tool room, and ordering on same.Coordinated projects, supplies, and services through a wide variety of vendors, including contractors, landscapers, and technicians.Lead by example and ensure the execution of all safety, security, quality and facility operations policies.Supervised and scheduled maintenance crews and ensure personnel efficiency/productivity.Managed installation, maintenance, troubleshooting, and preventive maintenance schedules for the following: A/C & Heating Units (90 ton) Vehicles Boilers __ Grounds Electrical Components __ Sprinkler System Plumbing __ GeneratorsCARGILL Memphis, TN 1989-1997Operations Supervisor Provided leadership and direction to 60 personnel (forklift operators, material handlers, inventory control clerks and maintenance personnel) involved with distribution (order pulling, packing, and shipping), and receiving (count verification, handling, and stocking) in a 1,000,000 square feet start-up warehouse and distribution space.Used AS/400 computer platform/environment to access inventory, ordering, and shipping records.Served as a leader on safety, quality, training, employee relations, and special projects.Used effective listening and overall communication skills to build trust and increase motivation of teams.EDUCATION:ISO -9001 CERTIFIED 2020CHFM Certified Healthcare Facility Manager 2016BOMA Real Property Administrator (RPA ) 2008Tennessee Real Estate Affiliate Broker License 2003Southwest Tennessee Community College, Memphis, TN 2004(A.S. Facility Maintenance)Memphis Police Academy, Memphis, TN 1991(Reserve Police Officer)Certifications: Universal Technician, ACCA Refrigerant Transition & Recovery Certified.REFERENCES:Lou Loeb Loeb Properties, Inc. PHONE NUMBER AVAILABLEAndy Holt Wright Const. PHONE NUMBER AVAILABLEJeri Pennel MLH PHONE NUMBER AVAILABLE/pre> |
