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PROFESSIONAL Strong Healthcare, Manufacturing and Software Development background. Certified Scrum Master with
SUMMARY 8 years of experience handling operations in an agile environment (Scrum, Kanban, Scaled Agile).
Solution-driven professional with a proven track record in leading cross-functional teams, implementing
Agile methodologies, and driving process improvement across diverse sectors.
Extensive expertise in SDLC, SaaS, performance analysis, reporting and lean process efficiency.
Adept at removing impediments, fostering self-organization, and ensuring seamless collaboration
between development teams and stakeholders
Create JIRA Dashboards to show progress across 6 different project business lines.
Ability to work with engineers and PMs to sort out inter dependencies between teams
Hands on with ADO, Jira, Defect Life Cycle, Dashboards, Development lifecycle (Epics, User Stories, from
Development environment to Production.
Streamlined cross-functional dependencies and interactions between Agile teams, resulting in a 15%
boost in productivity and a 25% decrease in project delays.
Resolving conflicts within teams to maintain a productive work environment.
Identifying and managing risk associated with project execution.
Hands on Tools knowledge, of Jira, (SQL Query Tool), and MS Office Products.
Client engagement experience in operation, enhancement and optimizations, etc.
CORE
COMPETENCES Methodologies Scrum, Kanban, SAFe, Waterfall, SDLC, Project Management, Agile
AND SKILLS. Software Development
Agile Tools Jira (expert level), Azure DevOps, Confluence, Service Now, Wiki.
Office Tools Microsoft Office Suite, Google Office tools, Microsoft Projects, Zoom,
Google Hangouts, SharePoint, Slack, PowerPoint, Skype for Business
tool, Miro, Google Apps, Mural.
Technical Skills Agile Coaching, Agile Project Management, Product Development,
Conflict Resolution, Capacity Planning, Quality Management, Team
Building and Mentoring, Risk Management, Software Projects (IT
Strategy and Implementation), Online Conferencing (Webex, Skype
for Business), Outstanding Communication & Interpersonal skills,
Critical Thinking, Analytical Problem-Solving, Leadership.
Operation Systems Windows and Mac OS
Risk/Impediments Implemented processes through which my organization can
Management identify, evaluate, prioritize, and visualize deviations early
Leadership/Innov Initiated and took charge of developing documentation for internal
ation processes/procedure for all our Project intake Process. These
documents served as reference to harmonize or product
implementation and best agile practices.
EXPERIENCE AGILE SCRUM MASTER
BOSTON SCIENTIFIC, MAPLE GROVE, MN. 01/2022-PRESENT
Drive cross-functional collaboration with Agile/Scrum teams comprising developers, QA testers,
Database analysts in software development and data migration projects to deliver high-value business
solution and improve customer satisfaction
Facilitated Scrum ceremonies and SAFe events, including sprint planning, daily stand ups, reviews,
retrospectives, PI planning, promoting effective communication, collaboration and alignment with
business goals.
Implemented risk management strategies, identifying, assessing, and mitigating risks associated with
project execution, resulting in a 30% reduction in project risks and enhanced overall project stability
Tracked teams performance using Agile metrics (burn down, burn up, and velocity charts) to optimize
development processes, drive continuous improvement and provide a data-driven updates to leadership
on project status.
Coached and mentored teams through the transition from Waterfall to Agile, incorporating Scrum
practices and Kanban principles, resulting in a 40% improvement in team velocity and a 20% reduction
in cycle time.
Implemented capacity planning and backlog management strategies optimizing resource allocation and
reducing downtime by 30%. Drove continuous improvement initiatives through regular retrospectives
and inspect-and-adapt (I&A) workshops.
Proactively identified, removed and/or escalated impediments, ensuring smooth workflow and
maintaining focus on product backlog timelines, conducted training and workshops to promote Agile
adoption and foster servant leadership, improving team engagement and adaptability.
Support the development of robust product backlogs, sprint goals, acceptance criteria, and definition of
done/ready, collaborating closely with Product Owner to prioritize and define product backlog.
Received multiple recognitions for excellent teamwork, conflict resolution and effective facilitation of
ceremonies, contributing to the successful implementation of Agile practices across the organization.
Leveraged JIRA extensively for efficient backlog management, sprint tracking and project
documentation, increasing project visibility and alignment with organizational objectives.
Managed product quality, releases and delivery, collaborating with Release Train Engineer (RTE),
Product Manager and Scrum Masters to address cross-team dependencies and risks, ensuring smooth
software releases and alignment with organizational goals. Ensured SAFe metrics are tracked and
monitored for indication of potential problems, helped to find solutions.
SCRUM MASTER
NTT DATA, HUNT VALLEY, MD. 01/2019-12/2021
Led and mentored geographically dispersed cross-functional development teams in Agile practices,
fostering a culture of collaboration and continuous improvement across multiple projects.
Responsible for enacting Scrum values and principles. Facilitated effective Scrum ceremonies, including
release, sprint planning, sprint reviews, retrospectives and daily stand-ups, ensuring maximum team
productivity and project goal alignment.
Assessed team maturity levels and coached to a higher level of Agile proficiency, resulting in a 40%
improvement in project delivery timelines and a significant reduction in project costs.
Collaborated with Product Owner to prioritize product backlog items within Jira, ensuring alignment
with business goals and enhancing situation awareness across multiple stakeholders
Developed detailed project status reports and dashboards for senior management and stakeholders,
ensuring transparency, scalability, and alignment on project progress and milestones.
Promoted transparency, continuous inspection, and adaptation to ensure delivery of high-value
increments that meet the Definition of Done, maintaining a 95% stakeholder satisfaction rate.
Managed change requests and scope creep through effective communication with stakeholders and
rigorous change control processes, maintaining project integrity.
Developed end user product documentation in Agile environment while meeting 100% of team deadline.
Worked with system infrastructure team to conduct releases, working to ensure all systems are safe and
uninterrupted.
Identified and proactively removed impediments to maintain team focus and productivity, ensuring
smooth execution of sprints and timely delivery of project milestones. Led initiatives to improve team
collaboration, communication, knowledge sharing and conflict resolution.
Outstanding communicator interacting effectively with management, distributed teams, vendors, and
users at all skill levels as well as external stakeholders.
PROJECT MANAGER/SCRUM MASTER
EVOLENT HEALTH, BEDFORD, TX. 09/2016-12/2018
Managed end to end delivery of healthcare software products and analytic solutions achieving 100% on-
time project delivery using Agile/Scrum practices
Led cross functional team of developers, QA, business analysts and UX/UI designers, optimizing
development processes, software releases, and task coordination to maximize business value.
Developed detailed project plans, schedules, and budgets, ensuring adherence to timelines and financial
constraints, achieved 100% on-time project delivery.
Collaborated with Stakeholders, including Product Owner, and clients, to gather requirements, define
project scope, prioritize features to ensure maximum value delivery.
Utilized project management tools, Jira, Confluence to track project progress, manage resources, and
maintain project documentation, resulting in a 25% reduction in project turnaround time.
Implemented risk management strategies to identify, assess and mitigate risks, reducing project risks by
30% and enhancing overall project stability.
Conducted regular status meetings, progress updates, maintaining a 95% stakeholder satisfaction rate
through effective communication skills
Facilitated Scrum Ceremonies, daily standups, sprint planning, reviews, retrospectives and maintained
alignment with Agile processes to ensure successful sprint deliveries.
Coached and mentored team on Agile principles, fostering a culture of continuous improvement,
flexibility in adapting to changing project needs and self-organization within the team.
Implemented Agile metrics, burndown, velocity, to measure team performance and identify areas for
process optimization
Successfully transitioned teams from Waterfall to Agile teams (scrum teams), improving delivery
timelines by 45% and enhancing overall team performance
Ensured development teams are protected from outside distractions, team conflicts, or impediments
while maintaining focus on product backlog project timeline.
EDUCATION BACHELOR OF ART (BA), Business Administration/Management
(Business Administration/Management Award of Academic Excellence)
ALEX EKWUEME, FEDERAL UNIVERSITY, EBONYI STATE, NIGERIA.
CERTIFICATIONS Professional Scrum Master (PSM 1) -Scrum.org,
SAFe Scrum Master (SSM)- Scale Agile Framework
Project Management Professional (PMP) Project Management Institute (PMI)
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