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Title Help Desk Active Directory
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Douglasville, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI made a career change and I am passionate about learning new technologies and applying them to real-world challenges. I value teamwork, integrity, and excellence in everything I do. My goal is to leverage my security expertise, IT skills, and leadership experience to deliver high-quality solutions and services to clients and stakeholders.Authorized to work in the US for any employerWork ExperienceUS Navy Machanist MateU.S. Government - Bremerton, WAJune 2019 to Present Cleaning, adjusting, testing and performing other preventive maintenance on the ships boilers, main engines, turbo generators and other auxiliary machinery (including steering engines, elevators, winches, pumps Repairing or replacing valves, pumps, heat exchangers, compressors, steam turbines, and hydraulic or pneumatic control devices. Work on Nuclear reactor plant on a nuclear powered aircraft carrier USS CVN 68 Nimitz Working for the ADP department doing administrative work to prepare for work control to complete assigned task for work centersMail Processing ClerkUnited States Postal Service - Alpharetta, GAMay 2016 to PresentDistributes and scans incoming and outgoing mail at a post office, branch or station. Performs any variety of mail processing tasks such as, preparing work area, loading mail onto automated equipment. Labeling and tying out mail for dispatch and other related duties for distribution. Accomplishments I provided a consistent positive attitude in even the more stressful situations by working extra, and ensuring my teammates completed their tasks effectively. I have decrease the work output from other employees by 70% even though I was seasonal. Was a very liable worker always came on timeSkills Used I Used my prior work experience working at the Postal servie Active Directory/Azure/Help DeskCourseCareers - RemoteAugust 2023 to October 2023Active Directory Administration on Server 2019:  Used PowerShell to automate the creation of thousands of usersInstalled and configured Active Directory Domain Services (promoted new domain)  Setup file and folder shares and assigned permissionsHelp desk ticketing system (osTicket): Created an environment in Azure (VM) to install and configure os Ticket Performed initial administrative setup of osTicket (users, groups, SLAs, help topics, etc)  Created, triaged, and resolved mock tickets in lab environment Cashier/StockerPublix Supermarket - McDonough, GAMarch 2010 to September 2012Welcomed and assisted customers. Ordered product, unload trucks, store shelves and organized backroom. Clean and organized the store, including the checkout desk and displays Operated a cash register for cash, check, and credit card transaction with 100% accuracy Completed all opening and closing procedures, including counting the contents of cash register. EducationHigh School Diploma in General studiesD.M. Therrell High School - Atlanta, GA2009Skills - Time management - Interpersonal - Communication - Discipline - Leadership - Customer Service - Organizational (6 years) Windows Active Directory Azure Help Desk PowerShell DNS Microsoft ExchangeLinkshttps://www.coursera.org/account/accomplishments/specialization/certificate/VYD53QN5Y5CE https://www.credly.com/badges/652d9227-b155-4338-9ee5-d32090923abb/linked_in_profile https://LINKEDIN LINK AVAILABLE? utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app Military ServiceBranch: US NAVYService Country: United StatesRank: E-4June 2019 to October 2023Certifications and LicensesGoogle I.T Support Professional CertificateOctober 2023 to PresentCourseCareersOctober 2023 to PresentCompTIA Security+(in process)October 2023 to Present

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