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Candidate's Name
Altoona, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLEA competent hard-working individual ready to prove that my academic training, years of professional experience in providing quality customer service and patient care can be used to assist your organization reach and maintain its highest goals while attaining opportunities for professional growth.Work Experience:Dietary AidMidtown Oaks Nursing & Rehab Center Altoona, PAJuly to CurrentCook & prep residents meals; as per their dietary needsClean and set up kitchen areaDeliver and pick up paints food traysER Patient RegistrarErlanger Medical Center-Chattanooga, TNDecember 2022 to October 2023Verify and collect patients demographicsCollect and verify patients insuranceRegister patients via. EPIC softwarePre-Registration Financial Clearance RepresentativeHamilton Medical Hospital - Dalton, GAApril 2022 to November 2022Under the direct supervision of the Scheduling and Pre Services Supervisor, the patients are contacted to obtain necessary identifying, demographic and financial information. Seeks to help patients understand their financial responsibilities, giving the estimated out-of-pocket responsibilities and payment options; at all times providing first-class service to set the tone for the patients journey of care as well as educate and manage the financial expectations for the patient prior to admission. Initiates the pre-registration in the Soarian Financials System. Provides information to the patient regarding when and where to report to Hamilton Medical Center. Contacts physician offices for pre authorization information. Contacts payers to obtain pre authorization as needed. Trained in both CERNER and EPIC.Patient CoordinatorMount Sinai Health System - New York, NYMarch 2020 to March 2022Infectious Disease, Nephrology, Gastroenterology, and General Medicine) Answer all patient phone calls/MyChart messages and emails Triage symptom calls using EPIC Manage patient Registration and new patient appointments Follow up on missed appointments and reminders to follow up appointments  Insurance verification/Check for Referrals Perform medication refills; Prior AuthorizationsPatient Service Specialist IIIMoffitt Cancer Center - Tampa, FLApril 2015 to July 2018Radiation, Radiology, Surgery, Blood Draw, Central Reg. and PT/OT Dept.)Radiology procedures Provided Registered/checked-in and scheduled patients for a variety of clinics and heavy follow-up on appointments/scheduled appointments by phone, in person, and performed office related dutiesRegistrar/Scheduler (Radiology) Unit Clerk/Receptionist (Med-Surg) New York University-Hospital for Joint Disease - New York, NYJune 1999 to January 2015Transcribe outside radiology ordersVerify patient's demographics and insuranceRegister patients into EPICOrtho, and Telemetry Units) Nursing Assistant/PCT (Med-Surg., P.A.C.U., Rehab, Ortho, and Neuro)  Registered/checked-in and scheduled patients for radiological procedures Provided heavy follow-up on appointments by phone, obtained insurance authorization and precertification for procedures Transcribed paper orders, confirmed and associated the proper ICD 9-10/CPT/IMG codes Communicated with patients and staff via. Hill-Rom Call Bell System Assembled/disassembled patient charts and coordinated closely with the Medical Records Department Monitored patient vital signs, and reported the same to registered nurses Ambulated patients, assisted patients with therapeutic equipment, and assisted patients with ADL's Performed EKG's and collected blood specimens under the supervision of registered nursesEducation:Urban Studies/SociologyQueens College - Flushing, NYSeptember 2005 to September 2007Nursing TechnicianAllen School - Queens, NYMay 1997 to January 1998High School DiplomaMartin Van Buren High School - Queens, NYSeptember 1989 to June 1992Skills:CPT Coding,  EMR Systems, ICD-9,, Epic, Cerner, Insurance Verification, Triage, Medical Records, PeopleSoft, ICD-10, Medical Scheduling, Transcription, Clerical Experience, Medical TerminologyAdditional Information:Technical SkillsWorking knowledge of Microsoft Word, Excel, Power Point, Outlook, Epic, People Soft, Capstone, Mosaiq Power Chart, Soarian, PAR8o, Zocdoc, and Cerner