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Click here or scroll down to respond to this candidateCandidate's Name Work Experience
Technical Lead, Manager and IT Technical Lead and Assistant Wireless Lab Nov Street Address -
Director Manager
Present
Cisco, Cisco Meraki | San Francisco
EMAIL AVAILABLE
https://LINKEDIN LINK AVAILABLE Provide leadership and strategic vision for RF Isolation Testing for Wi-
PHONE NUMBER AVAILABLE Fi 7 Access Point release, and prioritization of an Always-Up-To-Date
Houston, Texas, 77077, USA policy for QA development processes.
Exhibited flexibility, interpersonal and communication skills in a
Experienced IT leader with expertise in Wi-Fi wireless QA testing environment for fraud prevention, leveraging ERP
technology, system engineering, and scripting and deployment tools.
ecommerce. Proven success in driving Implemented operational insights for IEEE compliance, conducted
technological innovation, managing global product testing, and prepared store systems for WiFi 7 technology
teams, and improving customer satisfaction. operations exceeding 5.76 Gpbs according to 802.1be standards.
Recognized for problem-solving acumen and Expanded global team by 27% amidst layoffs to address business
delivering solutions within budget needs exhibiting sense of urgency to meet product release forecasts.
constraints. Resolved issues effectively, boosting satisfaction rating from 2.1 to 8.7
within a year meeting strategic business quotas.
Recognized for delivering innovative technology solutions within strict
budget constraints.
Senior System Engineer / Enterprise Nov 2020 - Jul
2022
Architect
Facebook
Oversaw technology operations and operational insight, collaboratively
utilizing helpdesk tools to manage platforms such as Facebook,
Instagram, WhatsApp, and Oculus; effectively meeting financial goals.
Steered Meta's content management systems' improvement, serving 1
billion users monthly, and successfully displaying leadership of
interpersonal and communication skills needed for the technology
roadmap for mergers and acquisitions.
Provided leadership for strategic business objectives by prioritization
of critical products meeting forecasts set for compliance and
engineering standards.
Improve digital security footprint by problem solving Mergers and
Acquisitions project owners, managers and staff members.
Thoughtful technical acumen showing flexibility to resolve 180% of
outstanding issues, enhancing user satisfaction, strategic vision
effective problem solving in SaaS system migrations.
Ensure Facebook's budget management, contract management and
digitial security team were in collaboration throughout the duration of
my contract.
Director of IT and Desktop System Nov 2017 - Feb
2020
Engineer
Serena and Lily, Sausalito
Elevated ecommerce revenue to $10m weekly by prioritizing
leadership in application architectures, enhancing digital security
communication, and automating helpdesk tasks. Also boosted
stakeholder engagement and adoption of technology solutions by 45%
Core Skills per year.
Utilized development processes, operational insight, and contract
Leadership, Blockchain, Marketing, management for strategic business growth and technology roadmap
Technology Strategy, Blockchain Security, advancement in ERP. Collaborated with vendors (IAM, SSO, SAML,
Blockchain Technologies, Business Goals, Cloud, AI) to architect Jamf, Okta network across various locations.
Cryptocurrency, Cryptographic Protocols, Leadership during contract management and enhanced stakeholder
Decentralized Finance, Ethereum, engagement to negotiate increased contractor pay, meeting financial
Maintaining Cost, Product Vision, goals. Improving technology operations ratings 35% quarterly.
Security Protocols, Strategic Goals, Refined development processes and technology solutions to align with
Technology Projects, User Experience, strategic business needs and the technology roadmap.
Innovation, Ability to Lead, Coaching, Boosted digital security and networking flexibility with "Sense of
Growth Mindset, Urgency" policies, minimizing forecasted cybersecurity threats and
Identifying New Opportunities, fraud through timely equipment upgrades.
Leadership Skills,, Potential, Oversaw cloud and on-prem IT systems for over 10,000 clients,
Product Development Collaboration, enhancing financial performance by improving inter-departmental
Scalability, Take On The Challenge, information sharing and negotiating stakeholder priorities.
Product Development, Intellectual Property, Communicate sense of urgency by negotiating thoughtful problem
Software Development, solving technology strategic vision and roadmaps for business growth
Design and Development, to meet budget management excellence and execution.
Intellectual Property Strategy,
Long-Term Vision, Operation Efficiency,
Projects
Research and Development, R & D,
Represent the company, Slack App Developer Project Oct 2021 - Mar 2022
Resource Allocation, Scaling Engineering,
Slack provides a comprehensive platform for developers to build custom
Technology Leadership, strategic planning,
apps, integrating with various tools and services to enhance workspace
Business Needs, Application Architectures,
productivity.
Development Processes, Store Systems,
Technical Acumen, Budget Management, Creating Block Kit Modal Views
Contract Management, Digital Security, Building logic tree
Ecommerce, Financial Goals, Testing
Fraud Prevention, Helpdesk, Sample Test
Operational Insight, Application Architecture
Stakeholder Engagement, Enhanced helpdesk
Strategic Business, Technology Operation, VIP support for business partners
Technology Roadmap,
Master Data Management (MDM) Nov 2020 - May 2021
Technology Solutions, Technical Expertise,
Wireless Technology Adoption, An MDM project aims to establish a centralized governance framework,
Security Information Event Management, standardized data models, and automated data integration processes to
DHCP, ERP, Vendor management, manage master data.
Cloud platforms, Data Analytics,
Security and Screening
Cybersecurity, CRM, Documentation, Envoy,
Budgeting and Approvals
Hardware and Software support.,
Credentials generation
Enterprise Architecture, IT Systems,
Collaboration
Continuous Improvement, Contract Review,
Data discovery
Design and Implementation, EA Framework,
Data Governance Policy
Enterprise Architecture Framework,
Data transport
Industry. Standards, Lifecycle Management,
Data migration
Manage Vendor, New Technologies,
Post-migration survey
Product Management, Project Management,
Post-migration survey analysis
Technology Acquisition, Reliable,
Fraud Prevention
Technology Services, IT Infrastructure,
Hardware Management, IT Management,
Problem-Solving Skills, Deliver Training,
IT Security, ITIL, Industrial Manufacturing,
Retail, Education, Information Technology, Employee Onboarding Project Oct 2019 - Jul 2020
Remote Desktop, Remote Support, The Employee Onboarding Project aims to develop a comprehensive
Security Policies, Software Systems, plan for fostering an environment that promotes employee onboarding as
Technical Skills, a necessary initial component of employee development and retention in
Ability to Collaborate Effectively, support of the company mission.
Interpersonal Skills, Security Collaboration,
Integrating Workday with PowerShell
Local Law, Consistent, Practical,
Integrating PowerShell with Exchange Online
Thoughtful Leadership, Build Relationships,
Developing Custom CSS
Conceptualization, Strategic Thinker,
Running and testing sample letters
Team Leadership, Python, Powershell,
Stakeholder Engagement
Apple Script, Google App Script, Jamf Pro,
Interpersonal and communication skills
Slack, Atlassian, JSON, API, Apache,
Splunk, Zendesk, Jira, Confluence, Nov 2017 - Jul 2018
Single Sign-On (SSO) - Implement Okta
MS Exchange. AI, AWS Lex, ChatGPT,
Brave AI. HTML, CSS, JavaScript, Hybrid Approach: Consider a hybrid approach, combining on-premises
React.RDP, Zoom, MS Teams, and cloud-based SSO solutions, to meet specific organizational
Cisco FirePower, Splunk, MDM, Architect, requirements.
SSO, MFA, BYOD, VPN, Firewall, BitLocker, Collaboration
SalesForce, NetSuite, AWS, Prioritization
Multiple-Language, Programmer, Route53, Budgeting and Analysis
Azure AD, Reading, Sports, Signing of project contract
Vacation and Travel, Business Needs, Implementation and testing
Application Architectures, Training, questions and answers
Development Processes, Store Systems, Onboarding
Technical Acumen, Budget Management, Employee training and education
Contract Management, ECommerce Support through first 6 weeks post implementation
Post implementation, use, troubleshooting, and customer service
Education survey.
Implement Okta for Ecommerce Platforms such as Salesforce and
The University of Wisconsin Netsuite
Sep 2011 - Dec 2015
Bachelor of Science Computer Science Mobile Device Management Feb 2018 - May 2018
The project involves implementing a comprehensive strategy to ensure
Languages data protection, compliance with regulations, and optimal device
performance.
Yoruba (Intermittent)
Thoughtful Jamf implementation
Single Sign On Integration
Awards
Network Drive Integration
MS Teals CS - Volunteer Jan 2021 Startup Scripts Implementation
Microsoft Support Ticket Reduction above Expectations
Post Implementation and Contract Survey
Continuous Renewal using Annual Reoccurring Revenue
Certificates
Volunteer Experience
CWNA May 2024
Technical Director Mar 2013 - Present
CWNP
City on The Hill Chapel
As a Technical Director, I oversee the technical elements of worship
services, events, and ministries, ensuring efficient use of technology to
support the church's spiritual mission.
MS Teals - CS Volunteer Jan 2021 - Jan 2022
Interests
Microsoft
Sports, Travel, Cooking, Family, Hosuing, Be a role model. Make an impact.
Self-Service, IoT, Yoga, Racing, Driving,
Taking on new hobbies and personal The TEALS Program pairs industry volunteers with high school teachers
interests, Open-Source projects, Mentoring to help build equitable computer science (CS) programs for all students.
others, Volunteering for environmental
Lead A Team
causes, Participating in charity events,
Reading books on self-improvement,
Attending workshops or conferences, References
Pursuing certifications
Murali Rathnam
EMAIL AVAILABLE
Shivraj Barik
EMAIL AVAILABLE or EMAIL AVAILABLE
Greg Fina
PHONE NUMBER AVAILABLE
Emily Cooper
Director of HR
PHONE NUMBER AVAILABLE
Luke Shepherd
PHONE NUMBER AVAILABLE
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