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Network Support Engineer Resume Sterling...
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Title Network Support Engineer
Target Location US-VA-Sterling
Email Available with paid plan
Phone Available with paid plan
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 Candidate's Name
Sterling,VA Street Address  | Email: EMAIL AVAILABLE| Cell: PHONE NUMBER AVAILABLE==========================================================================================SUMMARY:      Highly skilled telecommunication/IP network operation engineer with expertise in installing, configuring, maintaining, and monitoring Network/telecommunications systems.
      Demonstrates global experience in analyzing and providing strategic solutions, implementing standard monitoring tools, and developing various alerting tools for networks.      Designs and facilitates test plans and test cases based on business requirements and functional specifications.
      Conducts Requirements Analysis, Test Case Development, and System testing of LTE/IP Network components to identify compliance, performance, and stability issues, including testing SIP and VoIP elements.
      Works closely with project management by delivering technical presentations, addressing technical inquiries, and managing customer trials through mail, phone, and on-site visits.
      Analytical and logical professional who quickly grasps new concepts to complement their understanding of networking protocols and LTE/RAN models.      Draft method of procedure/SOC for any new product documents/SW upgrades and implement in the Network with technical understanding and coordinate with the development team to develop the same.
      Excellent interpersonal skills with an ability to work in a team of large members and with minimum supervision necessary.TOP SKILLS:Protocols:SS7/PSTN, LTE, RF, RADIUS, DIAMETER, TCP/IP, MQTT, UDP, BGP, OSPF, MPLS, VoIP, RTP, SIP, VLAN, Camel, INAP, IPv4, Wi-fi(WPA), LAN/WAN, DNS/DCHP, TACACS, SNMP, LISPOther System/Tool:IoT, GCP, AWS, Elastic Search, EMS, IPERF/IPERF3, Jira, Service Now, Rundeck, Bitbucket, PRTG, Solarwind, Shortel, PBX, CMTS, Microwave Radios, RF Scanner, Git Bash, Fortigate/Palo Alto, F5, Wireless Controller/Router, DSL, Wireshark, CRM, Smartsheet, VM Ware.Operating Systems:Cisco IOS, Windows, LINUX,  SQL Query, MS active directory, Python ScriptCERTIFICATIONS: CCNA (Routing and Switching); LPI Linux EssentialEDUCATION: Bachelor of Engineering in Electrical and Electronic from Anna University - Chennai, India - 2007
PROFESSIONAL EXPERIENCE:Network Support EngineerSmart Sky Networks LLC - Sterling, VA								April 2019 to Till now      Configuring, testing, Monitoring, and Maintaining Smart Sky s end-to-end LTE Air-To-Ground(A2G) Broadband Network for Aviation
      Configuring Cell site equipment s ASR 920 Router, BBUs, RRH, and implementing QOS policy and LTE parameters      Resolving Tier 4 Network issues and working with the CORE team for resolution      Generate LTE KPI reports for the customer flights and analyze the performance. Analyze the inflight Airborne Radio logs/GDR logs/EPC logs create a performance ticket and work with the Lab/SW-development team.      Firsthand working experience on Mavenir vEPC components EIF, DPE, CPE, UDB, CDF, MME, and HSS.      Configure, maintain and upgrade PAN OS of various models like 5230,7080.
      Providing prompt and accurate network information to management and other groups during network events and major outages      Testing of the network for bandwidth and performance, IPREF, IPERF3 tool for bandwidth testing.      Execute and validate IoT test cases in the Network to ensure stability and efficiency.
      Implemented security policies using ACL, Firewall, IPSEC, SSL, VPN, IPS/IDS, QoS, and AAA (TACACS+ & RADIUS).      Expertise in installing, configuring, and troubleshooting Cisco Routers (4400,4300,3900,3800, 2900, 2800, 1800,8000) and configuring Static and OSPF, BGP links between DCs and other vendors.      Working knowledge of various systems engineering, network management tools like (PRTG, SolarWinds) network monitoring tools, and configuring the trapping system.      Related working experiences in Broadband (Microwave, Optical, and IP Network) /Radio Network Integration projects      Working with automation team to develop automated reports with Python script; runs Python scripts and troubleshoots issues.System/Network EngineerLycamobile UK, Freelance, VA								             June 2017 to Feb 2019      IP NOC system matter expert and escalation point for routing (ISIS, OSPF, BGP) tag switching (MPLS, LDP), peering, and core traffic engineering      Maintained user, group, email addresses, and distribution lists in MS Exchange. Managed Group Policy Objects (GPOs) throughout the Active Directory (AD)      Collaborated with multiple technical teams of service providers to troubleshoot and resolve issues with optical cables like T1, DS3, OC12, E1, and DSL technologies.      Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.      Provided prompt updates to customers prioritizing the severity of the issue (Sev-1, Sev-2, Sev-3) and within the scope of ITIL standard SLANetwork Operation Center EngineerMundio Mobile Holding, London, England					                           May 2013 to Dec 2016      Managing major Mobile Virtual Network Operator projects, Network planning, involving installation process, implementing appropriate technologies and various services as per Service Level Agreements (SLA) with various Mobile Network Operator (MNO)      Worked in GSM SS7 networks and installation and testing with the various network supporting elements(HLR, SMSC, MTP, SCCP, ISUP, MAP, SCP) and responsibilities for end-to-end VOIP interconnections with SIP protocols for various codecs (G729, PCMA, PCMU)      Gained expertise in SS7 protocols in TDM and IP, ISDN, SIP Protocol, RTP - Call Flow Analysis      Configuring SAGAM Multiplexers with STM-1 fiber or direct ISDN links and checking cross-connections through DXC. (VC12 or VC4).      Patching ISDN links with ACU lab prosody PCI/PCIe cards with our internal switch to achieve DAC functionality to send and receive calls and text CICs in E1.      Configuring ISDN/E1 s from MUX and extracting voice and signaling links as per requirements. Activate Dialogic card/Host-based link sets in ISUP/MAP implement MTP routing and configure links and log files for monitoring and troubleshooting.      Configuring STP (7200 VXR series) and activating SIGTRAN/SS7 links and link sets, implementing global title translation (GTT) information with MNO s Gateway      Handling GPRS configuration with Diameter / Radius protocol depends upon various MNO designs.      Configuring VLAN, preparing Access list for allowing signaling and media IPs, creating Channel  Group with E1 s timeslots, and creating SS7 links in STP (Cisco router 7200, 2800 series) with DC center s Migration.      Configure VOIP Gateway ISR2800, Cisco-AS5400 to implement Dial peer for inbound and outbound traffic, configuring backup route and failover process.      Configuring Logging server (UNIX) with STPs to capture and save logs for troubleshooting.      Requirements Analysis, Test Case Development, and System testing of VoIP components to identify compliance, performance, and stability issues      Testing SIP, VoIP elements, Trunking solutions, and troubleshooting issues capture the SIP, and RTP using the Wire Shark Network Analyzer.Network Operations Center EngineerVectone Mobile Ltd., Chennai, Tamil Nadu						          April 2008 to May 2013      Gained experience in 4G/LTE Technical Support, Implementation, Solution Design, and 3GPP Specifications Knowledge in RAN, EPC, and eNodes.      Analysis and implementation Network planning, installing network devices, monitoring, testing, and troubleshooting, technical supporting, engineering, and activating signaling links, SIP interconnections, configuring ITP/STP, creating VLANs, configuring RTP invoice gateway      Configuring ISUP and MAP with Dialogic Card, to activate links and link sets and monitored alarms and clearing alarms on links.      Monitoring network performances and ensuring efficient ACD, ASR, and minimal downtime in scheduled activities and troubleshooting SS7 and VOIP traffic      Worked in GSM SS7 networks and installation and testing with the various network supporting elements and responsibilities for end-to-end VOIP interconnections with SIP protocols for various codecs (G729, PCMA, PCMU)      Maintaining our internal PBX, Skype System (free switch-based), ShoreTel and configuring switchboard, conferences bridge numbers, group extensions, and individual extensions mapped with our corresponding GSM mobile numbers.

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