Candidate Information Name Available: Register for Free Title Administrative Assistant Customer Service Target Location US-MN-Minneapolis Email Available with paid plan Phone Available with paid plan

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Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFESSIONAL EXPERIENCEMIDWEST RADIOLOGY, Roseville, MN May 2023  September 2023Radiology Administrative Assistant (Contract)Acted as a liaison between Providers and Radiology Technologists to provide accurateand detailed radiology readings to patients regarding medical inquiries.Facilitated medical record transfers, followed HIPAA guidelines, and efficiently transferredto the appropriate Provider for review.Entered patient data, recorded sessions, and communicated actions to appropriate parties.PARK NICOLLET, St. Louis Park, MN March 2022  January 2023Bilingual Billing AdvisorAssisted patients with claims.Worked with insurance companies on claims.Assisted patients with billing inquiries.TARGET.COM, Brooklyn Center, MN August 2018  January 2021Senior Account SpecialistChecked orders for guest and vendors.Contacted shippers for shipments.Worked with vendors for parts and or shipments.Created tickets for guest that got scammed.Assisted with billing inquiries.DELTA AIR LINES, Bloomington, MN April 2013  February 2014Bilingual Customer Service/Reservations AgentBooked reservations.Assisted customers with flight information and re-booking.Assisted customers with their SkyMiles account.CUSTOMER ELATION CALL CENTER Hutchinson, MN March 2012  December 2012Bilingual Customer Service RepresentativeUnited Healthcare Specialty Referral Line: assisted members to find their in network Specialty Pharmacies.Submitted request for emergency refills for specialty medications.Costco: Assisted Costco members in setting up contacts to local Costco vendors for in home estimates.Now Clinic: Assisted users with technical questions and concerns.Priority Partners: Assisted in redeeming rewards.Optum Health: Assisted members of major national companies in setting up initial calls withtheir wellness coach.EDUCATIONHUTCHINSON HIGH SCHOOL, Hutchinson, MNHigh School Diploma, 2007  2011SKILLSProblem SolverLeaderSkilled CommunicatorDedicatedTeam PlayerMotivatedLanguages:Bilingual  Spanish