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Click here or scroll down to respond to this candidateTALONAYARBROUGHPHONE NUMBER AVAILABLEEMAIL AVAILABLECONTACTSKILLS Sales Promotions Flexible Schedule Risk Management Schedule ManagementResults-driven Store Manager with 3 years of experience in the retail industry. Demonstrated expertise in training staff on cash handling procedures, resolving conflicts, and managing inventory levels. Strong ability to create and implement efficient work schedules while controlling labor costs. Skilled in conducting performance reviews and exceeding job expectations. Proficient in sales promotions, flexible scheduling, risk management, and schedule management. PROFESSIONAL SUMMARYClient AdvisorItel, Jeffersonville, IndianaStore ManagerLBads Ice Cream Parlor, Louisville, KyPickerJust Fab, Louisville, KyEXPERIENCESeptember 2021 - June 2022Provided excellent customer service to clients and ensured satisfaction with product purchases.Participated actively in team meetings and discussions about improving customer service standards.Managed incoming calls from clients seeking assistance with orders or other requests.Maintained records of client interactions, transactions, comments, and complaints.Explained to clients personal financial advisor's responsibilities and types of services to be provided.September 2018 - August 2021Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds. Solved problems and resolved conflicts for team members and customers. Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.Created weekly work schedules to meet staffing needs while controlling labor costs.Conducted regular performance reviews with staff to ensure job expectations were met or exceeded.October 2016 - March 2017PickerRadial, Louisville, KyGift WrapperRadial, Louisville, KyDietary AideHazelWood Center, Louisville, KyCashierHazelWood Center, Louisville, KyFood Prep Cooking AssistantHazelWood Center, Louisville, Ky Identified and located products within warehouse after reading orders. Hand-selected and packed orders for shipment according to customer specifications.Ensured that orders were accurately fulfilled according to customer specifications.September 2014 - January 2015Picked customer orders, reviewing for correct number and type of product to eliminate errors. Identified and located products within warehouse after reading orders. Followed established protocols for item selection, packaging and labeling. Efficiently wrapped gifts in an attractive manner while ensuring secure packaging for safe transport.Assisted in training new team members on how to use various equipment such as scissors, tape guns, and ribbon dispensers. Accurately measured and cut wrapping paper to fit a variety of gift sizes. March 2002 - February 2004 Delivered dishes and meal trays to patient rooms during scheduled times. Performed daily cleaning duties such as sweeping floors and mopping surfaces. Provided excellent customer service to residents, staff, and families. Operated cash register and accurately processed payments, returns, and exchanges.Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.Performed opening and closing procedures, such as counting cash register, restocking, and cleaning. Diced, sliced, and cut vegetables for use in dishes. Prepared cooking ingredients by washing and chopping vegetables and cutting meat.Prepared food items using quality predetermined method in quick and consistent manner.Diploma in Clinical Medical AssistingSpencerian College, Louisville, KyDiplomaEastern High School, Louisville, KyEDUCATION2016Awards & Honors PhlebotomyAugust 2003 |
