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Click here or scroll down to respond to this candidateCandidate's Name
Baltimore, MDEMAIL AVAILABLEPHONE NUMBER AVAILABLEDriven Operations Research Analyst with proven success in optimizing processes, reducing costs, and improving overall efficiency. Skilled in data analysis, modeling, and mathematical optimization to drive informed decision-making in complex environments.My goal is to be a part of an organization that wants to excel in both growth, profit, as well as providing advancement for its staff.Work ExperienceLogistics CoordinatorUltimate Staffing Services-Jessup, MDNovember 2023 to April 2024 Planning, management and overseeing all aspects of a company's supply chain, from preparation to transportation to delivery. Coordinating and managing the movement of goods, ensuring timely loading and unloading of product. Optimizing transportation and warehousing processes and procedures. Maintaining effective communication with various departments. Handle customer requests and orders via phone, email with a sense of urgency and attention to detail. Coordinated inventory management, including ordering, receiving, and reconciliation to minimize stockouts. Implement new systems and processes to streamline communication between vendors and internal teams. Utilized statistical sampling techniques to evaluate manufacturing processes and identify areas for improvement.Position Offered for 1st Shift Team Lead with "Suddath Logistics", in February 2024. Delivery Driver/Customer ServiceFindleys Moving Services-Baltimore, MDDecember 2016 to December 2023 Loads and unloads furniture and related materials onto and off trucks, ensuring that appropriate padding and ropes are used to prevent damage. Operates mechanical lift gates, and mechanical platforms to facilitate loading and unloading of materials, as appropriate to the area of operation. Locates and relocates desks, chairs, tables, bookcases, and other related office equipment and furniture. Operates a large moving truck in the transportation of moving materials, as necessary. Safely operated and drove moving truck to transport belongings to new locations. Executed efficient packing and loading of items to ensure safe transport. Assisted in carrying heavy furniture and boxes to and from truck. Logistics SpecialistMNX Global Logistics-RemoteJanuary 2022 to June 2023 Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries Communicate with customers and agents in a professional and courteous manner in creation of orders and tracking updates Coordinated warehouse operations, ensuring efficient storage and retrieval of goods. Plan, direct, or coordinate the transportation, storage, or distribution of goods and services Verify goods reach their destination in a timely manner Managed transportation & distribution operations ensuring on-time delivery, cost savings, & customer satisfaction. Negotiated contracts with carriers to secure favorable rates, terms, & service levels. Utilized ERP systems to track shipments, manage inventory, & analyze data for process improvements. Quality Assurance Auditor IAmports- BMW North America-Hybrid, MDAugust 2020 to August 2021 Collating, checking and analyzing spreadsheet data Ensuring that assets are safeguarded Advising on changes to be made Ensuring compliance with established internal control procedures by examining records, reports, operating practices, and documentation. Verifies assets and liabilities by comparing items to documentation. Completes audit work papers by documenting audit tests and findings. Complies with federal, state, and local security legal requirements by studying existing and new security legislation; enforcing adherence to requirements; advising management on needed actions. Conducted audits to ensure compliance with applicable regulations in pharmaceutical manufacturing facilities. Experienced in documenting audit findings and reporting to upper management for decision-making. Collaborated with cross-functional teams to implement corrective actions and prevent non- conformities.Rail SupervisorAMPORTS-Baltimore, MDDecember 2019 to May 2020 Maintain the Qualities System Policies and Objectives Supervise manpower and resources to conduct rail switching, load/unloading, shuttling, and administrative activities Responsible for the safety and quality of all operations Report and File Damages, Maintain Communication between Crew Members and Other Department Oversaw safety compliance and ensured adherence to company policies and regulations. Coordinated schedules and resolved issues to maintain efficient and on-time operations. Conducted performance evaluations and provided training to improve team productivity. Operations SupervisorAnnapolis Railroad Junction Solutions-Jessup, MDMay 2018 to December 2019 Maintain the Quality System Policies and Objectives. Supervise manpower and resources to conduct rail switching, load/unloading, shuttle, and administrative activities. Responsible for the safety and quality of all operations Visitors. Report and File Damages, Maintain Communications between CSX and AJRS Members. Led team of 20+ operators in achieving production targets through effective communication and problem- solving. Implemented new training program resulting in 15% increase in team performance. Managed daily schedules and workload distribution to optimize efficiency and productivity. Oversaw equipment maintenance and troubleshooting, reducing downtime and production delays. Data Entry/Customer ServiceMAXIMUS Health Care Services-Hybrid, MDDecember 2016 to June 2018 Daily input of Maryland Residents Medicaid/Medicare applications. Maintained and Organized Maryland Residents Applications & Contact Records through filing of hard copy applications; as well as CRM systems. Daily troubleshooting/resolving of discrepancies through the adjustments of consumer's personal information; preparing reports and spreadsheets of completed applications, and/or applications with complications. Data entry: Entered, updated, and verified customer information accurately and efficiently. Customer service: Provided excellent customer support by phone, email, and in person. Microsoft Office proficiency: Skilled in Excel, Word, and Outlook for data management. Detail-oriented: Maintained high level of accuracy in processing large volumes of data. ACA / PAC SpecialistHealthcare Access Maryland-Baltimore, MDJuly 2015 to December 2016 Receive; date stamp, process mail, scan and data entry information provided by ACA Applicants and Recipients. Complete Cares, MMIS, and MHC clearances. Review and determine eligibility for all Affordable Care Act applications, renewals, and interim changes. Review and correct CAD Errors for All Maryland jurisdiction. Request required verifications, including Citizenship and Identity, as necessary to determine eligibility for ACA, Renewals and Interim changes. Maintain files according to regulatory and/or organizational guidelines. Conducted outreach events to educate individuals on ACA benefits and enrollment process. Assisted clients in navigating ACA marketplace to select insurance plans. Provided one-on-one consultations to help individuals understand their coverage options. Collaborated with community partners to increase awareness and access to healthcare options. Promoted to Team Lead After 3 Months .EducationCertification in Animal SciencesPenn Foster College - Scranton, PAJuly 2014 to July 2014Skills RecordsManagement Inventory Management Documentation review CRM Software HIPAA Customer service Computer literacy Supply Chain Microsoft Excel Analysis skills Human resources Communication skills Microsoft Office Organizational skills Time management Computer skills Microsoft Word Cash handling Shipping & receiving Materials handling Team management OSHA Proofreading |
