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| | Click here or scroll down to respond to this candidateCandidate's Name
Murray, KY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeNavient - Murray, KYAugust 2023 to PresentAnswer phonesAssist customers with their accountsProblem solve issues on customer accountsRetrieve customer account informationCustomer Service RepresentativeNexRep (Teladoc) - Portland, MEApril 2023 to PresentTake inbound callsAssist members with their accountsSet up telavisits with cliniciansTroubleshoot their accountsCustomer Service RepresentativeHGS - Jacksonville, FLJanuary 2022 to PresentAvis, Budget, & Payless roadside assistance. Inbound calls, remote work from home. Greeted customers Resolved customer issues Responsible for troubleshooting applications Worked in the inbound call centerSecond Assistant ManagerYankee Candle Company - Paducah, KYMarch 2013 to December 2018Put out stockAssisted customers with purchases & questionsOperated cash registerOpen/closed storePut out displaysMade bank depositsRan inventoryAnswered phonesCustomer Service RepresentativeLynx Services - Paducah, KYJanuary 2013 to July 2018Filed home & auto ins claims Managed customer accounts Greeted customers Resolved customer issues Worked in the inbound call center Responded to inquiries and issues Responsible for troubleshooting applicationsEducationAssociate in ScienceDaymar College - Paducah, KYMay 2009 to May 2011High school diplomaMarshall County High School - Benton, KYAugust 1987 to May 1991Skills Medical Billing Medical Coding CPT Coding Medical Records ICD-9 Transcription |