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Jak97heritage@Joan gmail.com Kaskiewicz Homosassa, FL PHONE NUMBER AVAILABLEWORK HISTORYCollection Agency Collector at Valentine & Kebartas, Inc. Street Address /2003 - 01/2019 (16 years)Collection Agency Collector: Generate approximately Street Address  to 89 calls per day from a working que of 200 accounts, have a liquid rate of 3.9% to 4.2% in completion of money acquired on accounts. *Pleasant Phone Demeanor*Client Relationship Building *Well Organized *Detail Oriented Firm Administrator at M Stanley Metz Co & IncStreet Address /2008 - 06/2009 (1 year)Tax Consultants Firm Administrator Managed staff of 14 employees, set work schedules, implemented connections of work flow thru-out office. They became a working team. Over saw tax programs, A/R, Collections, Payroll Team, did in house payroll. Help re-write and implement HR procedures. Did yearly staff reviews. Reported to all Five Partners. * Payroll Management *Cost Accounting *Pleasant Phone Demeanor *Expense Tracking & Control *Client Relationship Building *Adept with Tax Software*Adept in QuickBooks *Well Organized *Detail Oriented *Benefits Management *Vendor NegotiationsProperty Management Controller/Accountant at Condos Unlimited 01/2007 - 12/2008 (2 years)associations. This includes dealing with any contracted services that were needed for each job (siding, water maintenance, snow plowing, etc), provided cost for independent contractors for the hourly or job rate presented with bids. Accurately processed accounts payable invoices and expense reports and performed weekly check runs. Researched and resolved issues relating to accounts receivable and payable. *Payroll Management *Pleasant Phone Demeanor *Vendor Negotiations *Expense Tracking & Control *Client Relationship Building *Adept in Peachtree Program *Well Organized *Detail Oriented *Benefits Management Business Healthcare Representative at United Healthcare 01/2006 - 12/2007 (2 years)Customer Service: Handled incoming calls for Benefit Administrators, Brokers, and owners of small business. In regards to health programs that were available for company. Also, did out bound calls to renew upcoming policy year. Work with the states of NY, NJ, and CT. *Pleasant Phone Demeanor *Client Relationship Building *Well Organized Office Assistant at Northlite Glass & Aluminum, Inc 01/2004 - 08/2005 (2 years)Windows/Showers/Doors Office Assistant: One-person office, learning glass industry, billing, payroll, accounts payable, accounts receivable, Customer service, handling cash, bank reconciliation. Report and work side by side with owner in office. Prepare reports for CPA for Quarter information and year-end closing. Changed some procedures from old programs to new computerized system. *Payroll Management *Cost Accounting *Expense Tracking & Control *Pleasant Phone Demeanor *Client Relationship Building*Adept in QuickBooks *Well Organized *Detail Oriented *Benefits ManagementOffice Manager at Northeast Landscape Contractors, Inc. 01/2000 - 06/2003 (3 years)Landscaping/Fertilization Program/Snow Plowing Office Manager: Responsible for all functions in office, accounts receivable, accounts payable, billing, collections, payroll (until sourced out), scheduling and customer service. Supervised all part-time employees during our busy season. Designed and implemented handbook, personal sheets, and truck repair sheets. Varied Computer Software programs- Microsoft, QuickBooks*Expense Tracking & Control *Cost Accounting *Pleasant Phone Demeanor*Payroll Management *Client Relationship Building *Adept in QuickBooks/Clip *Well Organized *Detail Oriented *Benefits Management Owner Operator at Brian & Penta Transportation Service 01/1994 - 12/1999 (6 years)Cross Country Delivery/Local Services Owner Operator: Solicited contracts from nation wide companies to provide work for 2-10 trucks. This consisted of preparing and keep tract of cargo, scheduling, processing payroll, collections and all IFTA Tax paperwork to keep company legal. Tax software for trucking industries, QuickBooks, PowerPoint. *Expense Tracking & Control *Payroll Management *Pleasant Phone Demeanor *Cost Accounting*Client Relationship Building *Adept with Tax Software *Adept in QuickBooks *Well Organized *Detail Oriented *Benefits Management*Contract NegotiationsRecovery Specialist at National Commercial Recovery, Inc. 01/1990 - 01/1994 (4 years)Collection Agency Recovery Specialist: Collected Workers Compensation debts, general merchandise accounts. This required using Haines skip tracing programs, credit bureaus information and lots of common sense.*Pleasant Phone Demeanor *Client Relationship Building *Well Organized*Detail OrientedOffice Manager at AJB Drywall Expert Drywall01/1980 - 01/1990 (10 years)Drywall Contractors Office Manager: Responsible for all functions in office- one person office, certified payroll, accounts payable and receivable, contracts for subs and GM contractors. Worked closely with company CPA to close and produce correct Tax forms. Learned to do takeoffs of blueprints for ordering materials. *Expense Tracking & Control *Payroll Management*Cost Accounting *Pleasant Phone Demeanor *Client Relationship Building*Adept in QuickBooks *Well Organized *Detail Oriented *Benefits Management *Vendor NegotiationsEDUCATIONDunn & BradstreetNova Univ., Plantation, FLFranklin Pierce, Salem NH CampusSKILLSMicrosoft Windows, yearLANGUAGESEnglish, ModerateSOCIAL NETWORKSFacebook, https://TechnologyLinkedin, https://hallb4156ABOUT MEI served in the militaryI have a drivers licenseI have management experience : 18 yearsI have a security clearance