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Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVE:Transition my career into cyber security and networking by gaining full-time employmentwithin the information technology field.EXPERIENCEAT&T, Lincolnton  Acting Trainer2024-PresentTrain new hires in:oPole Climbing/Ladder HandlingoFirst Aid/ Safety procedures per OSHA and Company standardsoFiber/Copper Expert Path Install and Repair ProceduresWire Technician2013- 2024Install and repair internet, satellite/IP TV, and VOIP servicesCopper and fiber infrastructureAssist customers with home or business networking setupCommScope, Statesville  Bimetal Tester2004-2005, 2006-2013Draw bimetal wire to specificationAnneal bimetal wires and perform quality testingShipping support - Load and unload trailersFood Service Inc., Charlotte  Maintenance & Repair Technician2005-2006Repair and refurbish various vending machines and appliancesStock, pull, and deliver ordersInstall new machines at customer locationBellSouth, Charlotte  Outside Plant & Service Technician1999-2004Place and splice copper and fiber infrastructure cablesInstall and repair telephone and DSL connectionsSales associate for internet, cell phone, and home phone servicesEDUCATIONIT- Cyber Security AS GPA 3.65 Catawba Valley Community College  May 9th, 2024SKILLSCustomer serviceProblem-solving and AnalyticsMentoring and Training StaffWindows/LinuxWireshark, Dart, Nmap,etcWorking efficiently, safely, and in an environmentally friendly mannerConflict ResolutionCERTIFICATIONSGoogle IT SupportSpecializationCourseraNetworking SecurityCVCC- Cisco Networking AcademyFundaments of Supervision &ManagementCVCCIntro to PC TroubleshootingCVCCIndustrial Electricity, AC/DCDrives & PLCsCVCCConsumer Electronic ServicingCVCCFirst Aid/CPR/AED InstructorAmerican Red Cross