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Click here or scroll down to respond to this candidateCandidate's Name
Customer service office managerKannapolis, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Hello my name is Candidate's Name But go by Rose . I&#Street Address ;m a very much a friendly person and a fast learner . I have done a lot of office management customer service A lot would say I'm a jack of all tradesWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceOffice ManagerRose Roofing and Restoration-Kannapolis, NC2017 to Present Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence Developed and implemented efficient filing systems to improve document organization and retrieval Oversaw inventory management, ensuring adequate supply levels while minimizing waste and reducing costs by XX% Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow Implemented new software systems for project management, resulting in improved team collaboration and productivity Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments Prepared reports on office expenses, budget variances, and operational performance for senior management review Collaborated with IT department to troubleshoot hardware/software issues and ensure smooth functioning of office equipment Negotiated contracts with vendors for office supplies/services to secure cost-effective solutions without compromising quality or service levels Developed standardized procedures for administrative tasks such as travel arrangements, expense reporting, and meeting coordination Maintained confidential employee records, ensuring compliance with privacy regulations Provided training to new employees on company policies/procedures as well as proper use of office equipment/ software tools Managed relationships with external stakeholders such as clients, suppliers/vendors, contractors/subcontractors in a professional manner Streamlined the invoice processing system by implementing an automated software solution resulting in a XX% reduction in processing time Led a team of administrative staff members in achieving departmental goals through effective delegation of tasks Improved customer satisfaction ratings by implementing a feedback system that resulted in an increase of XX% positive reviews Reduced paper usage by XX% through the implementation of digital documentation processes Implemented a comprehensive disaster recovery plan that ensured minimal disruption during unforeseen events Increased efficiency within the office by introducing new time-tracking software resulting in a XX% decrease in payroll errors Spearheaded the transition to a paperless office environment, resulting in significant cost savings and improved sustainability Implemented new onboarding procedures that reduced training time by XX% while maintaining high-quality standards Managed the office budget, tracking expenses and identifying areas for cost-saving measures Developed and implemented employee recognition programs to boost morale and increase employee engagement Coordinated logistics for company events, including venue selection, catering arrangements, and guest accommodations Collaborated with HR department to ensure compliance with employment laws/regulations and maintain accurate personnel recordsEducationSome college in Paralegal Studie dental assistantKaplan University-Davenport Campus - Dallas, TX2009 to 2009Skills Active Directory Software Troubleshooting Office Management Computer Networking Microsoft Windows Contract Negotiation Help Desk Project Management Office Administration Microsoft Windows Server Budgeting Network Support Project Implementation System Administration Business Continuity Planning Technical Support |
