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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE Street Address PHONE NUMBER AVAILABLEObjectiveMy greatest accomplishments are using my education, training, and skills to help others; I have dedicated my years of service to Healthcare, Medicare, Medicaid, and process improvement in the Healthcare Business as well as gaining additional knowledge about change and growth in the industry. I exhibit Leadership qualities and Management skills with cross-functional areas that I feel would contribute successfully to any advanced leadership role. I am ready to continue utilizing my leadership experience toward helping others and building growth by modeling, coaching, and teaching those I am in contact with professionally.EducationSullivan University Louisville, KY PhD. (Not Completed)Business Management Conflict Management 2015 2017Indiana Wesleyan University, Marion, IN MBA.Healthcare Management 2012 2014Spalding University, Louisville, KY B.S.B.A.Bachelor of Science in Business Administration, 2008 2011Jefferson Community College, Louisville, KYBusiness Management, 2001- 2003Work HistoryMilestones Services LLC. 9113 Leesgate Road, Louisville, KY 40222Director of Operations 09/2021 CurrentImproving the cost efficiency of certain business operations through resource allocationCreating and overseeing employee evaluation metrics and methodsConducting budget reviews and reporting findingsImplementing, reviewing, and modifying company policies and proceduresSupporting the HR department in staff management, hiring, termination, and disciplinary actionsHelping department managers set goals, manage employees, and improve efficiency.Ensuring company operations meet financial goals and objectives.Interacting with intellectually disabled adults to acclimate them into the communityHumana Health Insurance 101 Main Street, Louisville, KY 40202Business Project Manager 07/2013 09/2022Manage/Lead cross-functional teams in Vision and Scope, Develop Requirements, & Testing (SIT & UAT)Facilitate, Document, Coordinate, and Mediate cross-functional project teams.Create Budget Analysis, determine impacts, & build Stakeholder Team.Maintain Change Management logs & Root Cause Analysis.Preparing Cost Benefit Analysis and Requesting Funding from Vice President of Division.Lead Key companywide project launches for operational readiness and process improvement.Over the course of 9 years, I have implemented 38 high end Major projects with savings of over $57 million dollars.Humana Health Insurance 101 Main Street, Louisville, KY 40202Business Consultant G&A and Vendor Management 07/2011 07/2013Coach, Model, Teach G&A associates to excel in all areasMonitor and report G&A on PDP associates on timely filing claimsBe a liaison between Director and associates concerns for resolutionsEngage Associates, coach performance, for Vendor Partnerships.Consult and teach internal business partners to be LEAN.Observe and Assess needs; design, develop, & deliver interventions.Provide Oversight for Vendor Management Initiatives.Travel to offsite locations to train & evaluate Vendor sites for consistency.Humana Health Insurance 101 Main Street, Louisville, KY 40202Production Lead 07/2005 07/2011Manage analyst. Responsibilities include managing team attendance, HR issues, and perform conflict resolutions. Teaching work teams to learn and apply new skills/techniques to respond to business need.Evaluate data with statistical, financial, or clinical emphasis, track data trends, create custom reports, analyze information, and provide solutions to address issues. Test new or modified products & documentation prior to production release; Design, Develop, Create, & execute test plans. Train cross functional employees during open enrollment.Implement new process flows & create procedures for auditing - (SME) subject matter expert in analysis and scenario modeling and Quality.Introduced and piloted new systems for Medicare Group Set up.SkillsLean Certified, Six Sigma Yellow & Green Belt certified, Microsoft Word, Access, PowerPoint, Excel, Visio, SME CERTIFIED, Star Award Recipient, SharePoint Administrator, & excellent analytical skills. Trained to utilize data to drive process improvement. Kaizen Certified 3-time Award participant for process improvements on Operations. |
