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Title Quality Assurance Scrum Master
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PHONE NUMBER AVAILABLE CellEMAIL AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYIm currently looking for a solid position to leverage my 23 years of unyielding Software Quality Assurance and Managing Engineering teams throughout the entire lifecycle. In the past I have felt comfortable within a position that has required mentoring of others, presenting methodology of QA to departments, managing of a QA department or to roll up the sleeves for Integration, System, Regression or Production testing. Have mentored and coached teams regarding conversion from Waterfall and or Iterative to Agile (Scrum) Methodology. Im looking forward to discussing the benefits of a career with your Organization.SKILLSSoftware Test Planning and process definition. 23 yrs.Managing QA Groups from sizes of 3 to 200 across multiple projects. 20 yrs.SQL, Oracle Query Languages 15 yrs.Oracle 10i, 10g, 11i, 11g Test planning and implementation with Data Integrity Testing 15 yrsTraining/mentoring on HP Automation Suite Hybrid (Quality Center ALM,Quick Test Pro, UFT and Load Runner). 15 yrs.Microsoft VSTS/TFS/TM version 2017 development and implementation 8 yrsAgile Methodology (XP and SCRUM Master) 8 yrs.DOORS (Dynamic Object Oriented Requirements System). 5 yrs.ReqPro 5 YearsCaliber RM 3 YearsTeam Foundation Server  4 yearsOptim, Informatics, Hyperion  ETL Tools 6 yearsMcCabe IQ, McCabe QA. 5 yrs.Microsoft Project. 15 yrs.MS Visual Studio test suite TFS and TM 8 yrs.FileNet 4 yr.PeopleSoft 4 yrs.Mobile Testing with Appium and iOS, Android Platforms 7 yrs.Services-Oriented Architecture (SOA) Testing (XML) 8 yrs.Seibel 7-9 4 yrs.Cloud Testing through Performance Testing 5 yrs.CM Synergy, and PVCS CM and Tracker, SVN. 10 yrs.CMMI certification 2002. 4 yrs.UNIX, LINUX, WINXXXX Operating Systems, IBM Mainframe MVS. 17 yrs.Selenium 8 yearsRuby 5 yearsEnvironment Management with DEVOPs 15 yrsQA oversight and definition of Release Management Process 15 yrsBig Data Hadoop and Teradata 5 yearsPivotal Tracker, Remedy, Jira, Kanbaan, Mingle Agile Tool 8 yrs.Planview, Clarity, Primavera 8 yrsEXPERIENCE06/2016 - PresentTata Consulting Services (TCS)PNC BankQA Delivery ManagerPortfolio Manager4100 W. 150st.Cleveland, Oh 44135PHONE NUMBER AVAILABLEManaged Lead Testers on multiple projects for entire QA STLC simultaneouslyOn/Offshore modelTransitioned many projects to a TCoE FrameworkControlled budgets for all testing efforts for many projects through ClarityMentored teams on TCoE best practices, automation Framework, and Performance TestingClient Facing with Status Reports and continuous updates as neededEnterprise Data Warehouse (EDW) all QA ProjectsManage all Deliverables and Timelines09/2014  05/2016Perficient -- Caterpillar Inc.qa test Program manager multiple projectspeoria, il PHONE NUMBER AVAILABLE Columbus office 43204Managed Lead Testers on following projects for entire QA STLC simultaneouslyoEcommerceoCustomer PortaloGSN PortaloPart StoreoCAT.comAll projects were web based with Java front end (Adobe, AEM), middleware services layer and Oracle and Teradata backendsManaged Entire STLC through HPQC ALM 12.2 and Admin for the tool across all projectsCreated the GSN Portal Automation Framework and managed all project automation through offshore team in China. Weekly night meeting to discuss direction, and others set up as needed to match time differenceUltimately CAT wanted me to Manage GSN Portal QA-Test effort fulltime and created QA process to fit Agile Methodology already in place. 2 Week sprints with testing SIT, UAT, and Regression.Utilized pivotal tracker and mingle to manage User Stories and agile testing process.All projects were based on 2 or 4 week sprints of Agile Methodology, depending on the project.Created Calendars to help with definition of Release Management cycles for each project. Sandbox>Test>QA>Staging>Production. Providing gate criteria through entire release cycle.12/201309/2014UST-Global  Blue Cross Blue ShieldSr. Delivery managerPhiladelphia, pa 19101PHONE NUMBER AVAILABLEAssessment of current STLC and provide roadmap to improve maturity of current immature processManaged Administrators of HP QC 11.0 and defined improvement on usage of all modules and templatesRedefined Automation Framework that was not a standard across all users of Enterprise automation engineers. Using QTP and or UFT from HP as automation tool.Mentored all departments on their specific responsibilities as it pertained to ensuring Quality across the entire SDLC including development teams on proper Unit Testing and Test Driven Development (TDD) process implemented.10/2012  12/2013Prokarma Inc.Sr. QA ManagerOmaha, NEPHONE NUMBER AVAILABLEDesigned and Managed SDLC Internal Auditing processUtilized schedule and managed effort through Oracle P6Managed Entire STLC through HPQC ALM 11.0Utilized Wiki to define all QA processes for all departmental complianceDefined and Managed QA Automation Framework with offshore utilizing Selenium and FitnesseDefined and performed Release Management of the AUT as it migrated through specific Test Environments11/2011  10/2012WellpointClient Facing - CognizantSr. Program Manager of Data warehouse test teamRichmond, VAPHONE NUMBER AVAILABLEManaged multiple Test Managers with Onshore/Offshore Model through HP Testing Suite and Rational Tool SuiteContinual Process Improvement for complete DW-BI Test Lifecycle from Requirement Management through Defect Management.Managing and controlling cost from a 15% Onshore to 85% ratio Offshore.Reviewed and improved automation framework.Merged the UAT closer to the SIT cycle to reduce cost and reduce defectsManage Resource effort through Plan View.Leveraged OATS for testing of Oracle Applications and manage UAT Scope with SMEsConverted small projects from Waterfall to Agile methodology and managed in Team Foundation Server (TFS)Informatics and ETL processes defined from production data pulls to test environments as needed.04/2011  10/2011Wells Fargo Advisors Brokerage  Apex SystemsIT Test Project Manager6 Month contractRichmond, VADeveloped Test Strategy and Master Test Plan for large ETL Framework ProgramPresented Master Test Plan to all QA application testers (200) with Test Management Process to ensure success of ProjectHelped to define Informatics ETL Logical Framework for Brokerage Enterprise solutionDefined Test and Developmental Lifecycle of COTS Implementation ScheduleLeveraged TFS/TM for Master Test Plan tracking with LOE for all task and test casesWorked and complied with Wells Fargo PMO Policies and Processes.03/2010  04/2011WellPoint (Anthem Blue)Quality Manager and Test ArchitectContract Worked remotelyRichmond, VADevelop, monitor and manages the Master test plan and facilitates the review and appropriate sign-off.Worked with Lean Teams to define Optimization for STLCMicrosoft TFS/TM development and implementationMainframe IBM MVS accessing and testing through EmulatorManage all phases of testing, communications and resources for each testing group.Manage all testing schedules and adheres to Release Management timelines.Schedule and conduct quality reviews on Testing Artifacts as appropriate.Management and administration of all testing tools and the guidance of the use of the tools within the program.Guidance of the creation of the detail test plans across the program.Supervision of the creation, completion, prioritization and approval of all test cases created.Management of the Traceability Matrix from Requirements>Design>Test Case Creation>Test Case Execution>Defect.Reporting and assisting with the resolution of any known issues or risks relating to the entire test effort to the GA/VA PMO.Ensure appropriate QA Team and Project Status reporting and metrics per the Master Plan.Coordinates communication and testing activities related to Unit, SIT, UAT and performance testing.Attend project meetings as appropriate or supply a back-up.Responsible for the completion of all regulatory documents per Enterprise Standards and sign-off as appropriate.Coordinates, provides guidance and consolidates requirements on test environments and test data.Ensure defects are entered, monitored and tracked for timely fixes and closure.Mentor and support Test Leads as appropriate.Education and orientation of the Test processes to the entire GA/VA Program.Provide Project Management with Level of Effort to identify required test resources and allocations to meet the testing scheduleIdentifies the structure of the project test repository for all test artifacts and reference documents06/2009  02/2010State Of New YorkManager of IV & V and QA Manager(Permanent)Albany, NYBuilt complete Independent Verification and Validation (IV&V) ProcessBuilt automation framework with HP Quality Tools suiteCreated the Quality Management Plan (QMP) based upon ISO and CMMI approachesMainframe IBM MVS accessing and testing through EmulatorPerformed procurements as needed including resources and tools (HP Tool suite)Worked with large IBM team as third party vendor but defined Enterprise Quality Solution for all to adhere to.Developed PeopleSoft implementation and deployment test migration approach.Developed SOA testing approach using HP SOA Testing tool.Integrating all 16 State Agencys legacy systems into a centralized PeopleSoft solution.Defined SOA Testing approachDefined and Manage System Integration Test (SIT), Performance Test (PT) and User Acceptance Test (UAT) compilation and execution through specific teams.Informatics and ETL processes defined from production to test environments12/2006  06/2009OMNICOMM INC.DIRECTOR OF Quality Management Systems (QMS) IV&V Manager(Permanent)Ft. Lauderdale, FLIndustry application for Drug Trial SoftwareFDA 21 CFR Part 11Compliance ImplementationQMS developed based upon an IV &V approachComplete understanding of FDA QSR requirements.Audited and updated Corporate SOPsAcquired ISO 9001-2000 with Design CertificationComplete QA management of test team with regards to multiple projectsManaging projects through Automation Framework with complete Mercury Suite (QC, QTP, Dashboard, and CBT)Mentoring team and other departments on QA Best Practices (Requirement Writing, Defect Management etc.) to continually improve lifecycle.xpand staff for expected growth of small company.identifying and restructuring Standard Operating Procedures (SOP) for preparation of FDA and or other auditing agencies.Wrote and implemented companys Software Test Strategy and Master Test Plan for SDLC Auditing purposesAgile Approach SDLC and created STLC to mirror on .NET Project03/2006  12/2006Key BankQuality ServicesTest coordinator (Director)(Permanent)Cleveland, ohComplete management of 2 projects focused on an Agile Development and Testing LifeCycles from day 1.Identify Sprint Backlog items regarding testing effort (time), and report burn down regarding 4 Automation Engineers onshore and 24 offshore team.Automation Framework defined utilizing Mercurys Tool Suite.Helped to define configuration management and version process using PVCS and Ant for all future applications.Defined and implemented Test Driven Development (TDD), trained all Developers on this process. Also presented to developers how TDD and JUnit work together, to reduce testing resources within the developmental lifecycle.Trained/Monitor PMs and BAs on roles and responsibilities of Automation FrameworkTrained/Monitor Test Team on roles and responsibilities of Automation Framework and on an Agile Testing lifecycle, which included an offshore team and multiple locations throughout the US.Provide mentoring as it pertains to the Master Test Plan. Created Master Test Plan utilized across multiple projects.Identified Data Masking tool used for data pulled from Production which can be utilized for testing.Test Strategy document created for Quality Services Group.Provide Guidance and approve System Integration Test PlanCreate User Acceptance Test Plan for the LOB (signoff at each sprint)Provide Guidance and approve Performance Test (Load and Stress)Created Master Test Schedule (Subset of Project Plan)Manage overall testing effort on multiple projects through Quality Center and ensure all Requirements, Business Components, Test Cases (Unit and System), QTP Scripting, Test Execution, and Defect Tracking is located within this Centralized Repository. This helps to identify and produce process improvement through each testing cycle.IRise Requirement Repository linked with Quality Center Requirement Repository.01/2006  03/2006Consulting / American Electric Power (AEP)Columbus, ohSr. Consultant/ Lead Automation EngineerCreated Automation Framework that wraps around QTP and WR Test Scripting tools for AEP Enterprise. Framework is based upon Keyword and Data Driven automation.Utilizing SAFS, STAX, STAF and WRSAFS components within a proven IBM structured Automation Framework, but created for AEP specifically.Created Project Plan for Automation Framework ProjectCreated Requirements document for Automation Framework ProjectConfigured and installed entire Automation Framework for Test Environment with QTP, QC.Provide consulting and advice on how to improve Performance Testing (LR)Design Document created which defines structure and common usage of the AEP Automation Framework.Mainframe IBM MVS accessing and testing through Emulator08/01/05  012/2005Consulting / Duke EnergyDenver, CO.QA ManagerTesting a Sarbanes-Oxley Application which is an ETL-based rule and file processing applicationInstalled and implemented free Bug Tracking System (Bugzilla)Structured QA Process for testing .Net ApplicationWorking within an Agile Developmental Lifecycle, which continually delivers a sub-set of total functioning software to QA and to the Users for review and testing. Also developed very close ties to DEV and the BUS groups to ensure delivery of working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescaleImplemented a NANT build process to ensure solid versioningDefined and structured UAT, and TrainingCreated Users Guide for AUTCreated and executed Integration and System Test PlansMaintained QA sections of Microsoft Project ScheduleComplete Review and reporting of System RequirementsSQL Server Testing (Query, and Data Validation )05/24/05  08/01/05Consulting / McKessonBroomfield, CO.Lead QA Engineer (Automation)Providing training and ongoing mentoring to the QA Group regarding Automation processes through Mercurys Test Director and Quick Test ProValidation of Security functionality on all web site using QTP.Created Smoke and Regression Suites for 2 productsLead weekly discussion meetings for focus of automation effortReport testing metrics to QA Manager which includes money saved for automation vs. manual effortsDiscuss budget and resource efforts with QA Manager weeklyTest Director AdministratorAdministrator of Test LabUtilized UML Diagrams generated by DEV through Visio to help with Testing Scenarios02/18/05  05/24/2005Consulting / TQ3-NavigantEnglewood, CO.Lead QA Engineer (Automation)Trained QA team on Mercury automation tools (Quality Center, Quick Test Pro).Transition of Test Director Projects to Quality Center projects.Report directly to director of Web Development.Design structure of Automation Scripts.Created automation test environmentManaged direction of resources regarding automation effort08/04/2004  02/04/2005Consulting Firm/ Disney ITOrlando, FLSr. QA Engineer (Automation)Tested Siebel 6 migration to Siebel 7 within large Disney System Application (Integration, and 2 Regression phases) using Test DirectorLead team of 4 Automation Engineers and reported directly to QA DirectorImported and maintained Requirements within Test DirectorDesigned structure of QTP Automation of Siebel 7Defined and Utilized Automation Framework, which included Win Runner, XSD, XSL, XLS, and XML generation for submitting transaction through the XML middleware.Filled in for Lead on meetings regarding weekly defect meetings for Siebel 7.Tested Oracle backend using Toad and QTP Database checkpointsMainframe IBM MVS accessing and testing through Emulator07/03 - 08/04ChoicepointBoca Raton, FL 33441Sr. Lead QA Engineer and IV &V ManagerTrained and mentored entire QA Group (20) to use Test Director.Responsible for reporting and maintaining schedule of QA GroupVery Large Data warehouse which was automated through QTP.Extensive Security Validation utilizing XML and QTPWas Lead Interviewer on all QA Group hirings and suggested possible rates.Maintained budget for acquiring tools and training of QES Group.Created Quality Engineering Group (QES) and Process definition to reduce Production Issues, which included Automation, Requirements Traceability, and Internal Audit Scoring MatrixWas responsible for all hiring and discipline within QES Group.Trained QES group to use DOORS for Requirements Traceability and added Integration piece for synchronizing DOORS database with TD databaseTrained QES group to use QTP for Automation and Automated XML Middleware for Production environmentInternal Audit Scoring matrix based upon CMMI methodologyPresented QES process to V.P. of Development, Operations and Business. Received approval to then present to all departments regarding implementationScheduled resources for testing up to 26 different application based upon a .asp, and java front end with XML middleware, and Oracle or Informix backendMultiple Mainframe testing defined through provided emulators03/99-07/03Scientific Research Corp.N. Charleston, SC 29407Software Test and IV&V DirectorWorking with Signal Frequency systems (.1 MHz to 2,000 MHz.), and performing Integration Testing, Regression Test, and System & Requirement Testing.Mobile Device Testing and ManagementManaged 6 Test Engineers at location, and was responsible for 2 subcontracting companies quality effortsDeveloped Test processes for new Test Group at SRCResponsible for QA Budget ($450,000 in 2003) which included tools and resources.Implemented SEI CMMI at level 3 and working towards higher levelsDeveloped a Test Team to test all software created or enhanced by our Software Development team.Advanced Formal training in Win Runner 7.0Using Xrunner, and Win Runner to perform GUI Regression Testing, and McCabe IQ for Code CoverageUsed PVCS Tracker to maintain Software Trouble Reports (STR) Database.Formal Training in DOORS (Dynamic Object Oriented Requirements System)Attended Software Test Analysis & Review (STAREAST) Conference and took classes in Object Oriented Testing, along with Software Test Management. (May 1-5)UML Testing Methodologies implemented through Rational Rose.Working with CORBA Architecture, along with Java, and C/C++ languages, and assisting in Reviews.Used Microsoft Project to maintain Test ScheduleHands on Manager that also implements Test Plans and Test Descriptions created.Maintained Secret Clearance and Top Secret Applied for.Developed presentations (Power Point), and demonstrated tested software to customer.08/98-03/99Union Switch & SignalPittsburgh, Pa 15237Lead Test Engineer (Union Pacific Project)Develop ongoing test cases for projectWork with developers to maximize the quality of the productPerform weekly/monthly status report on project to Project ManagerPrevious ResponsibilitiesLead Test Engineer on CBTM Project (Communication Based Train Management)Developed all test cases from SpecsWorked with an Oracle Database, using SQL to query the database (testing only)Worked closely with developers to meet development deadlineTraced Bus messages within a debug environment for verification and validation of dataInvolved three separate interfaces (generated message sent to an oracle database(in Jacksonville), and then extracted from the database using C routines (In Iowa)Part of all Formal Code ReviewsLead Test Engineer for CSX Migration ProjectComplete testing of the old system (CAD) migrating over to a WinNT system driven by a Unix serverReported errors to an access database, and maintained a spreadsheet on status of the project1995-1998Formtek (A Lockheed Martin Company)Pittsburgh, Pa. 15237Software Test EngineerTested Document storage database suiteWorked with an Oracle Database, using SQL to query the database (testing only)Performed some Unix Shell ScriptingApplication built in C and OracleMajority of testing involved user interfaceTested raster image viewerApplication built in CMajority of testing involved user interfaceEDUCATIONB.S. Degree in Computer Science, 1995-98 at California University of PACarnegie Mellon University, CMMI certification 2002SPECIAL TRAININGDOORS TrainingWin Runner Advanced TrainingMcCabe IQQTP Advanced TrainingCM Synergy, CVS, and PVCS CM and TrackerSUMMIT MethodologyWeb sphere multi-tier J2EE enterprise software

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