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Title Data Entry Customer Service
Target Location US-CT-East Hartford
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEDiligent Team Player Offering Administrative and Customer Service Experience PROFESSIONAL SUMMARY:Well-organized and adept at multitasking and prioritizing. Detail-oriented, accurate and focused. Strong verbal and written communication skills. Outstanding customer service aptitude. Excellent interpersonal skills. Troubleshooters are able to identify problems and implement solutions.Experience:TEAMSTERS LOCAL 671A 02/2012 - 02/2023Claims Processor/Data Entry Bloomfield, CTDistributed daily reports along with medical and dental claims to be processedHeavy phone contact with Members, Providers and Insurance companies responding to questions regarding discrepancies, policies of our health plan and enrollment informationThird party subrogation. Work with Attorneys paralegals and insurance companies to maintain accurate lien information for reimbursements of subrogationsPost incoming third-party subrogation lien payments associated with third party liability or workers claim pay outsProcess incoming reimbursements for Members and Non-participating providers for DOT physicals and any miscellaneous claims that are not billed directly to Anthem BC/BSCommunication with Tri-State Teamers fund which are the hub between Anthem BC/BS and the locals in the Tri-state areaRespond to incoming emails in a timely fashionComplete disability eligibility requests for members benefits and cut checks accordinglyCandidate's Name
Page 2CONNECTICUT CREDIT/THE OUTSOURCE /GROUP 01/2010 - 02/2012 Data Entry Specialist/Clerical Representative Glastonbury, CTCalculating, processing and balancing incoming medical claims for Collection Agency converted incoming claims via dialing into secured client sites, manual entry or email for processingPosting all incoming direct cash and Attorney payments while establishing correct balances in comparison to client systemPreparing all suit requests to forward to our clients for legal determination then forwarding to our Attorney for final legal actionPreparing and processing financial assistance applications for patients on behalf of our hospitalsCompiling, printing all month end remits and checks for distribution to our clients MEDCONN COLLECTION AGENCY, LLC 01/1994 - 01/2009Data Entry Specialist/Client Servicer Coordinator/Clerical Rep. Rocky Hill, CTBatched, calculated and processed incoming medical claims for collection activity, converted via email, manual entry (ub04, hcfa 1500, itemized except for statements) or dialing into client sitesTrained, supervised data entry and clerical staffBalancing and acknowledging daily reportsHandled and resolved client inquires and discrepanciesSet up client parameters to establish correct fee structures for month end remitsAssisted in payment processing departmentRetrieved back up from scannerTraveled to client sitesMaintained queue activity for payments, collector inquiriesBilled Medicaid claims electronically\Assisted I/T Department in formatting table for live downloads SKILLS:Typing 150 wpmAttention to detailExcellent figure aptitudeGreat organizational skills

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