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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address
Resume of QualificationsMy hearts desire, and professional objectives, are to join a group of like-minded people: grounded in honest practices & supportive of team. By seizing opportunities, embracing challenges, and empowering others growth & prosperity is within reach. More importantly, I hope to improve the lives of those I serve.Professional AccomplishmentsExecutive DirectorResponsible for all facets of operating a non-profit homeless shelter for men, women, childrenReported to the Board of Directors, providing leadership through vision and goal settingPerformed all financial roles, including the annual budget and monthly P&LCreated monthly newsletter, designed/maintained the website, managed fundraising eventsCreated and implemented programs, policies, proceduresComplied with local, state, federal, and A.D.A. housing regulationsCoordinated with purchase & repair vendors and managed expansion projectsPerformed 1-on-1 assessments and taught skills building classes with homeless residentsBranch ManagerManaged staff and administrative functionsManaged facility operations customer service, sales, warehouse functions, accounting, etc.Compiled production forecasts, liaisoned between consumer, sales, production, developmentWrote and implemented policies/procedures, and employee training guidesVisited sites to coordinate projects/production, improve service levels, gain market shareAssisted senior management with business objectives, campaigns, and profit and lossReal Estate & Mortgage*Self-employed in the residential real estate and mortgage fields*Work smarter, not harder referral business is less costly and more time efficient*Met with buyers (sellers on occasion) to establish wants, needs, budget, expectations, goals*Engaged throughout transaction with buyers/sellers, agents, title, escrow, inspectors, lenders*Primary focus was with buyers, marketed teams listings, held open houses*Marketed via newsletter to past/potential clients, networked for new business*Originated loans, prequalified borrowers, and researched loan guidelines for qualification*Counseled borrowers on credit repair and budgetingResume PalmerPage 2Operations Supervisor*Negotiated contract pricing, maintenance contracts, and national account discounts*Supervised and coordinated new branch start up locations nationwide*Managed rideshare and health/safety programs, and sales bonus program for 20 branch offices*Reviewed applications and prepared analysis with recommendations to comply with local ordinances, coordinated condition approval with customers*Supervised internal sales staff, customer service, invoicing, and delivery*Met with customers regarding new partnership programs, and to resolve issues with productsValue & Proficiencies*30 years of mid-level/senior management and business ownership roles*Diverse industry experience, working for both internal & external customers*Profit & Loss management, sales and servicing, branch management, project & program management, customer service management, process improvement, liaison, teacher/trainer, marketing & fundraising, accounting, website design*Software: Word, Excel, QuickBooks, Non-Profit Donation, Wix & Hostinger website design, Realtor MLS, etc.*Marketing: Website, newsletter, fundraising events, travel blog, Facebook/YouTubeEmployment HistorySouth Coast Gospel Mission, OR Executive Director 2-2011 to 6-2022Realtor, Loan Officer, CA Self-employed 1-2001 to 2-2011PPG Industries, CA Branch Manager closed 8-1994 to 12-2000Advanta Mortgage Corp., CA Corporate Serv. Supervisor 2-1990 to 8-1994Furnishings 2000, CA Corporate Operations closed 11-1987 to 1-1990ReferencesAvailable upon request. |
