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Title Medical Receptionist Front Desk
Target Location US-MI-Detroit
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Medical receptionistShelby Charter Township, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECandidate's Name
Summary:Front desk medical receptionist 4+ in Medicaid and Medicare health insurance experience years of background in billing and patient coordinator seeking to obtain a position in healthcare. where my 8 year experience can be further developed and utilized. Prefer a remote position but not required. Education:Some college in Medical Billing & CodingDorsey Business Schools-Madison Heights - Madison Heights, MI March 2017 to March 2018Cerification in Healthcare AdministrationRoss Medical Education Center - Warren, MISeptember 2014 to November 2015Skills: Medical office experience (3 years) EMR systems (1 year) Computer skills (5 years) Medical records (2 years) Medical terminology (3 years) Microsoft Office (3 years) Medical receptionist (3 years) ICD-10 (2 years) Robust event Front Desk (3 years) Medical Billing (2 years) Office Administration (1 year) MS Excel MS Word HCPCS Insurance Verification Medical Scheduling Patient Care Critical Care Experience Medical Coding Logistics Coordinator schedule management experience Epic MS Outlook. Experience Administering Injections Clerical ExperienceCertifications and Licenses:Certified Medical Administrative Assistant (CMAA)November 2017 to PresentCPR CertificationBLS CertificationCertified Coding SpecialistProfessional Experience:CNS HEALTHCARE Eastpoint, MIApril 2023 to June 2024Front desk representativeWork front desk knowledge with Epic EMR software, schedule appointments, Medicaid and Medicare experience, schedule transportation, collect co-pays, EMR Thor and Focus, confirm appointment's, print, fax documents, set patients for telehealth appointments, multiple phone line handling verify health insurance.Pioneer Medical Associates PC Clinton Township, MI October 2022 to February 2023 Front Desk Medical Receptionist Work front desk, answering multiple lines handling check patients in and outs, verify appointments, Medicaid Medicare experience Collect co-pays, verify health insurance, Microsoft suit, E Thomas, Epic, Microsoft word, Excel and PowerPoint, prepare patient charts, scanned and fax documents. Patient Care Coordinator Pulmonary and Critical Care AssociatesPulmonary and Critical Care Associates MI September 2020 to October 2022 Patient Care Coordinator/Logistics coordinator Resolved any patient concerns and inquiries, daily front office operations including working with Epic EMR, Microsoft suits. Provided office support and completed duties such as maintaining the calendar, scheduling appointments, making travel plans, organizing meetings, and planning for conferences. experience. Maintained and responsible for the front office work, work closely with all doctors, register incoming patients, answer phones, responded to emails, verify insurance coverages collect payments, schedule patient appointments and update confidential medical records. Identify shipping methods and routes for products to be shipped. Developing and implementing policies, safety procedures, and risk management plans. Preparing and presenting reports to the logistics department and higher management.Oakland County Health Department August 2020 to November 2021 Healthcare Screener Screen customers for COVID-19, checking temperature and asking covid screening questionsDetroit receiving hospital /Entech Medical Staffing Troy, MI April 2017 to March 2020 Medical Receptionist/Customer Service Fax, make and schedule appointments, collect co-pays, file, computer data, Epic, E-Thomas EMR, verify insurance, plus Medicaid and Medicare, answers phones, greet patients, EMR software, micro soft word, type 45-65 wpm, Excel, PowerPoint, Word, Outlook, review, process and submit claims for determination Certified Medical Assistant Henry Ford Health ClinicClinton Township, MI February 2014 to March 2017 Check vitals, check weight, write down medical history, and reason for office visit, greet patents and assistance doctor in procedures example pap smears Authorized to work in the US for any employerAssessmentsProtecting patient privacy  ProficientFebruary 2023Understanding privacy rules and regulations associated with patient records Full results: ProficientMedical terminology  ProficientNovember 2022Understanding and using medical terminologyFull results: ProficientAdministrative assistant/receptionist  CompletedFebruary 2023Using basic scheduling and organizational skills in an office setting Full results: CompletedMedical receptionist skills  CompletedAugust 2022Managing physician schedules and maintaining accurate patient records Full results: CompletedCustomer service  ProficientOctober 2022Identifying and resolving common customer issuesFull results: ProficientScheduling  CompletedOctober 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: CompletedAttention to detail  CompletedFebruary 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: CompletedCustomer focus & orientation  ProficientNovember 2022Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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