| Candidate Information | | Title | Customer Service Medical Billing | | Target Location | US-TN-Chattanooga | | Phone | Available with paid plan |
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Click here or scroll down to respond to this candidatecurtiswendy43@gmail.Wendy com Chattanooga, Leffew TN PHONE NUMBER AVAILABLEWORK HISTORYBilling Analyst (Office and Administrative Support) at Proliener Medical BillingStreet Address /2000 - 03/2023 (23 years)Interpret and communicate work procedures and company policies to staff. Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.Resolve customer complaints or answer customers questions regarding policies and procedures.Develop or update procedures, policies, or standards. Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Keep informed of provisions of labor-management agreements and their effects on departmental operations.Develop work schedules according to budgets and workloads. Evaluate employees job performance and conformance to regulations and recommend appropriate personnel action.Implement corporate or departmental policies, procedures, and service standards in conjunction with management.Make recommendations to management concerning such issues as staffing decisions or procedural changes.Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria. Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.Compute figures such as balances, totals, or commissions. Coordinate activities with other supervisory personnel or with other work units or departments.Train or instruct employees in job duties or company policies or arrange for training to be provided.Monitor inventory levels and requisition or purchase supplies as needed. Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules. EDUCATIONUniversity of Alaska FairbanksGraduated 1965Business Administration and ManagementSKILLSfinancial services, 0 yearfinancial statements, 0 yearcommunications, 0 yearanalyze billing, 9 yearsuse verbal communication, 0 yearevaluate customer billing requirement, 9 yearshandling billing inquiries, 9 yearsbilling platforms, 9 yearsbilling processing, 9 yearssummarizes receivables, 9 yearselectronic billing systems, 9 yearsreceivable balances, 9 yearsLANGUAGESEnglish, AcademicSOCIAL NETWORKSFacebook, https://Elomar rodriguezLinkedin, https://LINKEDIN LINK AVAILABLE ABOUT MEI served in the militaryI have a drivers licenseI have management experience : 30 yearsI have a security clearance |
