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Title Data Entry Customer Service
Target Location US-PA-Philadelphia
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE  Street Address   EMAIL AVAILABLEProfessional HistoryPublicity Writer, Wonderful Machine, Philadelphia, PA Aug 2022-Jan 2024 Researched, authored, and edited publicity articles and internal documentation Customer outreach, updated customer database, conducted customer interviews Project management of SEO keyword research spreadsheets using MS Office Merchandising Service Associate, Lowe's, Philadelphia, PA Dec 2020-Present Building, set-up, maintenance, and breakdown of all product locations Customer service, assists in training new associates Line & Prep Cook, Hive Cafe, Philadelphia, PA Oct 2017-Dec 2020 Baking and cooking for all served food, recipes, inventory, supply ordering Acquisitions & Serials Technician, Arcadia University, Glenside, PA Mar 2012-Aug 2017 Ordered and managed records for all incoming library titles and materials Initiated, maintained, and oversaw distribution/holdings of all library periodicals Quality assurance of digital subscription records and access Managed annual serials renewals and organized physical periodical locations Maintained library dept. budgets, assisted in invoice and credit reconciliation Identified and organized disposal of outdated periodicals Maintained microfilm archive and assisted with microfilm record research Assistant Manager, Harry's Occult Shop, Philadelphia, PA Sept 2011-March 2012 Bookkeeping, reconciling daily profits, employee payment, store management Scheduled all counseling appointments, assisted in customer service and sales Barista/Server/Cook, Paradise Caf, New York, NY Jan 2010-July 2011 Prep/short-order cook, maintained inventory, supply ordering Acquisitions/Cataloging/Archives Asst, Emerson College, Boston, MA Mar 2008-Aug 2009 Point-person to college in archival records-related research, retrieval, and storage Ordered and prepared preliminary catalog records for all incoming library titles Assisted archivist in organization and care of all institutional and staff records Acted as face of Archives Department during Archivists absence/maternity leave Provided microfilm archive research and computer/Photoshop assistance Assisted in alumni interviews and school heritage material creation for archives Online Auction Expert, Bidding For Good, Cambridge, MA July 2006-Feb 2008 Fielded customer technical support issues and requests Generated internal and client-facing reports based on performance data Conducted online seminar trainings to clients Authored articles for direct PR use, co-authored client-facing FAQ database Liaison between Client Services and Product/Development teams Customer Support Representative, DentaQuest Ventures Inc, Somerville, MA Jan 2005-Jun 2006 Educated patients and healthcare providers on benefits; resolved claim issues Maintained and updated patient and provider case records database EducationEmerson College, Boston, MA Sept 2000-May 2004B.A. in Writing, Literature and Publishing GPA 3.67 InternshipScript Reader, Kneerim & Williams, Boston, MA Oct 2003- Apr 2004 Reviewed and identified marketable scripts, books and treatments Provided written feedback reports to both the firm and submitting authors Press Writer, Emerson Records, Boston, MA Sept 2000- Feb 2004 Authored music and concert reviews, interviews, and press releases Initiatives Winner of 2004 Joseph Murphy Comedy Writing Award at Emerson College References available upon request

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