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Click here or scroll down to respond to this candidateSabrina BrownStreet Address Highway 401 Garfield,KY.PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYAssertive Site Manager with excellent proficiency in Release of Information Management and more than 20 years of experience. Effective leader promoting accuracy and teamwork. Proven history of detail-oriented work and quick problem-solving.SKILLSProficient in Microsoft OfficeEpic, healthsource, citrix trainingTeam BuildingTraining and mentoringStaff ManagementHealth records reviewAccount managementHIPAA and HITECH requirementsOperational planningMedical terminologyWORK HISTORYHR Manager 05/2024- PresentMilestones Services LLC -Louisville, KYOrganize hard and soft copies of employee recordsProcess documentation and prepare reports relating to performance evaluationsCoordinate employee satisfaction surveys and give actionable insights to improve employees experienceSupport employees with efficient problem-solving when any human resources issues ariseCommunicate with public services when neededReinforce the company policies, rules, and procedures to ensure employees safetyOversee employee labor and HR federal laws and regulations to assure complianceReview and select resumes during hiring processes and update databaseAssist in the coordination of staffing and recruitment processesPlan onboarding strategies and perform new EMPLOYEES orientation to deliver an exceptional early experienceRecommend and develop employee relations practices to foster a positive employer-employee relationsMaintain the work structure by updating job requirements and job descriptions for all positions according to HR objectivesConduct and analyze exit interviews and make actionable recommendations based on dataEnsure legal compliance by monitoring and implementing applicable human resource federal and state requirements and conducting investigationsArrange seminars, workshops, additional HR training, and conferences based on each departments needsPharmacord case manager05/2023 to 05/2024ROI PROCESSER/SITE MANAGER 05/2013 to 05/2023Ciox Health - Louisville, KYDeveloped and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.Communicated with patients, ensuring that medical information was kept private.Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.Devised solutions to operations issues related to Epic and Citrix, working closely via phone, email, live chat and web teleconference.Trained end-users of Epic, Citrix and Ultipro on use, functionality and application to business problems.Answered inquiries and resolved or escalated issues to management personnel for problem resolution.HIM SR SPECIALIST 03/2011 to 05/2013Conifer Health Solutions - Louisville, KYOversaw work of junior release of information specialists, helping to motivate strong performance and improve overall knowledge with focus on mentoring and coaching.Supported department leadership in implementing new policies, procedures and controls.Assisted with developing effective policies and procedures to improve operations.Managed daily Process, Process and Process to support business needs.SCANNER/INDEXER 05/2008 to 03/2011Jewish Hospital & St Mary's Corporate Offices - Louisville, KYCreated reports, correspondence and spreadsheets with Microsoft Office programs.Adhered to all related company policies and government regulations regarding data oversight and confidentiality to promote overall information security.Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.Oversaw all aspects of file room operations for Number Job titles and streamlined workflows to promote quicker turnaround.Utilized Software to manage and confirm patient data, such as insurance, demographic and medical history information.Kept accurate log of all requests for medical information and records.Maintained accuracy, completeness and security for medical records and health information.Reviewed charts and flagged incomplete or inaccurate information.TEAM LEADER 11/2006 to 05/2008Lason Westport Rd - Louisville, KYMentored and guided employees to foster proper completion of assigned duties.Optimized customer support by establishing collaborative service environment.Established open and professional relationships with team members which helped resolve issues and conflicts quickly.Facilitated training for associates through daily coaching and regular performance appraisals.Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.Positioned as go-to person for up to 15 staff members, troubleshooting complex administrative and training issues promptly.EDUCATIONColorado Christian University - Denver, CO Bachelor of ScienceHuman Resources Management, 12/2016Graduated cum laudeGraduated with 3.85 GPAColorado Christian University - Denver, CO Associates DegreeGeneral Studies, 12/2011Graduated cum laudeGraduated with 3.74 GPAColorado Christian University - Denver, CO CertificateEthics And Biblical Studies, 2016Colorado Christian University - Denver, CO CertificateProject Management, 2013 |
