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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Nettle Tree LnFayetteville, NC Street Address
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLECLEARANCE:ACTIVE Top Secret/SCICAREER OBJECTIVE:I am seeking a position in the IT fieldSUMMARY:Results driven professional with excellent analytical skills; Who learns quickly and adapts easily to new situations; Utilizes logic to solve problems with the proven ability to produce effective solutions; Pursues everything with energy and drive and I am personally committed to continuous process improvements; I have excellent communication and interpersonal skills with a genuine passion for success.QUALIFICATIONS:I am a certified VMware VCTA, CySA +, Security +, and A+PROFESSIONAL WORK EXPERIENCETest Engineer Sitelab Jacobs-Fort Liberty/ Fort Bragg July 2023-Present Reviews product test specification and applicable test equipment requirement Provides test software and hardware support to prototype test work centers as needed to meet customer sampling requirements while complying with product lifecycle toolsTechnical WriterImplements DISA STIGs and IAVM patching for all systems within the network enclave boundary Work closely with other Test Engineers in a tightly-knit team setting. Design, develop and document test procedures to accurately evaluate products. Acquire and analyze test data with data acquisition system and other means; methodically document resultsConduct testing, interpret and follow standardized testing procedures, report on results while maintaining project timelineConfigure and Manage Esxi Host, vCenter, vSphere, Windows OS,Run Scans on Virtual Machine and Serversmaintaining and operating Trellix ENS (formerly McAfee Endpoint Security) and Tenable Security Center (ACAS) scansMaintaining and monitor Lab Domain Server racksManagement roles, policies, hardware, software maintain AD/GAL synchronizationDeskside Administrator Take2- Washington, DC March 2023-July 2023Support for implementation, troubleshooting and maintenance of IT systems.Management of IT system infrastructure.Providing day-to-day operations, monitoring and problem solving.Create and Delete NIPR SIPR and JWICS AccountsRespond to user account and password resets.Regular patching of Operating Systems and 3rd party applications (e.g. MS Office, Edge, Adobe reader, etc.).Provision email and user (AD) accounts as requestedTroubleshoot remote access VDI, VPN, Remote Desktop.Support multiple Active Directory (AD) technologiesMonitor and maintain existing AD systemsSupport IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Information Technology Support SpecialistNova Corporation- Washington, DC March 2019 March 2023Supporting over 40,000 user and clients on the DISA JSP networkConfigure, install, and support desktop computers (Dells and HP), Laptop Computers (Dells and HP), Microsoft Surface Pro, and VDIsWork on Active Directory server windows move user and machine to the right Groups.Create and Delete NIPR SIPR and JWICS AccountsTroubleshooting and Maintain VDI thin ClientsDiagnose hardware and software failures, communicate the remediation plans to users and provide status updatesConfigure network with Aruba (ClearPass Policy Manager)Fluking port for VLAN, MAC address, and IP addressSupport proprietary software like Software Center, Citrix, VMWare, VPN, McAfee, Outlook.Work with Remedy SystemsProvide support for installation, configuration, and operation of scientific softwareSupport desktop maintenance, including inventory and software distribution.Security Maintenance, including Virus updates and Group Policy updatesProvide virtual assistance sessions such as windows Remote AssistanceDevelop end- user documentation and instructionsRe- imaged Desktop and laptopsIT Specialist Junior October 2018 - March 2019MITSC HQMC Pentagon Washington D.C.Configure, install, and support desktop computers (Dells), laptop computers (Dell, HP, Lenovo) handheld devices (iPhones, Blackberry, Samsung) printers (canon, HP, Racon)Work on Active Directory server Windows serverAdd and remove workstations and users from local domainDiagnose hardware and software failures, communicate the remediation plans to users, and provide status updatesSupport proprietary software like Software Center, Pulse Secure, McAfee, outlook.Work with Remedy systemsProvide support for installation, configuration, and operation of scientific software.Support desktop maintenance, including inventory and software distribution.Security maintenance, including virus updates and patch management.Provide virtual assistance sessions such as Windows Remote AssistanceDevelop end-user documentation and instructionsRe-image desktops and laptopsIT TechnicianApex Systems - Yorktown, VA June 2017 October 2018Installs computers, upgrades machines, handles deployments, ghost's machines, upgrades networks that are out of date.Monitor, operate and maintain hardware, software, and networks for a computing platform for all military installations supported by NMCI (Navy Marine Corps Intranet)ConfigureAssemble and install laptops, microcomputers, workstations and/or peripheral equipment.Perform first line support for service interruptions such as printer routings, power outages, wiring problems, and malfunctioning servers and escalate unresolved problems to expedite resolution.Modify and replace hardware, software and network components.Work on SIPP and NIPP networks.EDUCATION:Fayetteville State UniversityBachelor of ScienceBusiness Administration |
