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Click here or scroll down to respond to this candidateCandidate's Name , SHRM - CPPHONE NUMBER AVAILABLEEMAIL AVAILABLEFormer Military SpouseOBJECTIVE:Human Resources position where extensive business knowledge, experience in public and private sector, nonprofits, union relations and sales, excellent interpersonal and negotiating skills as well as management experience and proficiency in handling diverse tasks simultaneously will add value to the organization.SUMMARY OF CHARACTER/WORK ETHIC:Energetic and committed learner.Open to new challengesEffective working with diverse personalities and lifestylesResourceful, persistent, and self-motivator; can be counted on to get the job done.Exceptionally responsible and thorough with excellent follow throughExcellent organizational skillsEditing and proof-reading skills.PROFESSIONAL EXPERIENCE:Kerecis Human Resources Benefits Manager January 03, 2023- PresentPrepare reports of data results, presenting and explaining findings to Director of Global Human Resources and RecruitingIdentify and recommend reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics.Based on metrics and analysis, make recommendations for policies and activities to improve existing metrics including changes to benefits, leave, and compensation offeringsResearch alternatives for health, wellness, and retirement plans and benefit providers.Partner with the external benefits brokers in preparation for and the administration of the annual open enrollment periodEvaluate and analyze usage of existing benefit programs.Propose changes and recommend the development of new programs, including selection of benefits vendor(s)Collect and compile key HR metrics and data from a variety of sources, including human resource information systems (HRIS) and payroll outputs, benefits enrollment records, personnel records, government labor statistics, benefit systems, and other sources.Analyze data and statistics for trends and patterns with attention toward benefits enrollment, absenteeism, leave use, recruitment, motivation, turnover, and compliance with employment laws and regulations.Maintain a current working knowledge of benefit legislation, industry standards and best practices.Audit benefit plans and processes.Analyze HRIS systems to identify database problems and/or database improvements.Benefits & Leave AdministrationAdminister benefits programs, including fulfillment of reporting requirements, monitoring and coordination of general day-to-day administration of health and welfare insurance plans.Manage leave policies and employee participation, ensuring alignment with state requirements.Audit data records to ensure accuracy of reports and invoices.Document and maintain administrative procedures for assigned benefits processes.Propose, submit for approval, and implement system improvements.Oversee enrollment and renewal of existing benefit programs.Introduce and communicate any plan modifications and regulatory changes affecting participants to individuals and groups.Create communication materials to keep managers and employees updated on plan changes and amendments.Maintain and update the employee Benefits Summaries and information for a variety of benefit plans (medical, dental, ancillary, flexible spending, PTO, retirement plans, etc.)Ensures compliance with data privacy regulations and best practices.Employee Customer ServiceFacilitate implementation of benefits programs, benefits plans, and other related initiatives.Respond to employee inquiries regarding benefit options, benefit entitlements, plan design, co-payments, deductibles, dependent coverages, etc.Develop and conduct benefit orientation meetings with all new hires.Perform as a liaison between employment benefit vendors and employees to ensure adherence to plan provisions and to resolve issues or to reconcile claims.Respond and track unemployment claims and assist in protest hearings for ineligible claimants.Provide guidance and assistance to employees relative to the policies, practices, and procedures affecting their benefit eligibility and entitlements.Maintain and update the employee benefits listed in Paylocity to ensure that changes are communicated in a timely manner.Write communication notices to all U.S. staff for distribution via e-mail.Perform other duties as assigned.B.F Saul Hospitality Group Homewood Suites - Human Resource ManagerJune 14, 2021 July 30, 2022Compensation/Benefits: Maintains relationship with area hotels and conducts regular wage surveys to ensure competitive wages. Works with B. F. Saul Company Hospitality Groups HR/Payroll department to ensure timely processing of team member increases. Monitors and administers compensation/benefits for both hourly and salaried team members.Recruitment/Retention: Manages the recruitment and retention process for the property for both hourly and salaried team members. Ensures fair hiring practices including consistent completion of all new-hire paperwork. Implements and maintains recognition programs that reward and motivate team members and plays key role in administering and following up with Team Member Satisfaction Survey.Team Member Relations: Provides leadership support in maintaining union free status. Responsible for ensuring fair and consistent application of federal, state, and local laws. Plays a key role in ensuring effective team member relations and serves as a resource for performance management with hourly and salaried team members.Cost Control: Manages expenses to exceed company/hotel profitability. Assists department managers in effectively managing labor costs through efficient use of Kronos and UltiPro. Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment. Assists in identifying cost strategies between departments/hotels to capitalize on efficiencies.Training: Analyzes quality issues, identifies training needs and ensures implementation to improve results. Assists in the administration and delivery of all training and development programs. Utilizes available resources and adheres to B. F. Saul Company Hospitality Group training policies.Safety/Risk Management: Manages the workers compensation program and assists in providing a clean and safe work environment.Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear communication. Promotes collaboration and a positive, professional work environment. Adheres to B. F. Saul Company Hospitality Group Standard Operating Procedures.Palm Beach County Housing Authority Human Resource ManagerJuly 2019 February 2020Managed the full spectrum of human resource functions.Manage customer relations with internal personnel, group administrators, brokers and members as related to employees benefits commercial insurance.Provided enrollment counseling to eligible employees regarding employer provided benefits.Advice and counsel employees with benefit inquiries on company sponsored benefits.Communicated with insurance and savings providers to resolve issues.Informed employees about any changes to the benefits structure or plansCalculated and furnished cost estimates for company/employee percentage of each benefit offered.Respond professionally and accurately to all customer inquiries regarding all employer sponsored plans, relating to benefits/eligibility questions.Handled sensitive employees information in a professional and confidential manner in accordance with HIPAA guidelines.Teamed with benefit brokers to find benefit enhancements including creating an employee survey to identify benefit gaps.Edited and revised the agencys Employee Manual.Recruited, hired, and trained new employees.Monitored activities of personnel and took disciplinarian action if needed.Developed organizational strategies by establishing human resources objectives that aligned with the organizational objectives.Processed and monitored benefit packages such as compensation, health insurance, retirement, vacation time and sick time etc.Supported management by analyzing applications and information and providing counsel and advice.Developed and updated procedures, methods, policies, and guidelines for employee enrollment.Complied with local, state, and federal legal requirements by studying new legislation and advising management on necessary actions.Prepared and maintained a variety of automated and manual personnel records, files, and reports.SamTrans Employee Relations, SpecialistJanuary 2019 June 2019 (Tellus Solutions- Temp Assignment)Engaged in customer service response with employees and the public on inquiries related to employee services, recruitments, benefits, and employee relations.Updated employee personnel files with responsibility for timely and accurate posting of employee's appointment, work assignment, medical records, bargaining/non-bargaining status, paid-time-off, promotion, salary change, tax deductions (other deductions such as retirement, deferred compensation), insurance beneficiary.Documented personnel actions and status changes in a timely and accurate manner.Responsible for initiating LOA, Workers Comp claims, performance evaluations, salary increases, longevity bonuses, PTO accruals, transfers, layoffs, resignations, disciplinary actions, terminations, and retirement enrollment.Responsible for special project regarding creating SOP streamlining an organized easy to follow auditing system to maintain accrete reporting for federal funding.Managed timely distribution, collection, and reporting (PeopleSoft) on documents/data associated with leaves of absence, drug test results, disciplinary actions, and grievance activity. Develop forms and statistical data (spreadsheet) needed for analysis.Ensure up-to-date medical certification for safety-sensitive employees. Prepare paperwork and schedule monthly medical recertification as needed.Correspond with Labor Unions on a variety of Employee Relations issues. Process and track appeals set up informal reviews and prepare monthly Union reports.Human Resources Admin Coordinator SEIU Local 1021May 2013 June 2018ADP Workforce Now Version 15 system lead on implementation/ system administrator.Administrator of ADP HR/ Benefits Solution systems associated with employee work history to ensure accurate reporting regarding active and terminated employees.Implemented and managed SAMBA Safety DMV system to monitor requirements for auto driving compliance. Insured up-to-date records of each employee's benefits profile.Ensured the company's benefits and leave-of-absence policies comply with state laws and regulations.Benefits administrator including Process 401(K) retirement benefits Family Medical Leave Act (FMLA) / Equal Employment Opportunity Commission (EEOC)/ Workers Compensation (WC) Maintain Health Reimbursement AccountUpheld all HR Policy & Procedures while maintaining confidentiality of all personnel and/or benefits information.Informed employees about any changes to the benefits structureCreated and updated SOP for administration annual open enrollment and employee benefits including providing ongoing employee benefits support.Job posting on multiple sites/schedule interviews with potential applicants.Responsible for taking notes for union negotiations and personnel investigations.Participate in Employee Relations procedures including discipline and discharge.Benefits Auditor- Alameda County Employees Retirement Association (ACERA)October 2012 May 2013 (Temporary Assignment thought Account Temps):Reviewed financial records and managed expense reporting for employee benefits transactions to include retirement payments; revisions and corrections to budgets accounts; and benefits payroll deductions.Analyzed, processed, and managed FMLA claims to determine eligibility and certification in compliance with state and federal regulations.Respond to inquiries from providers regarding the National Provider Identifier (NPI) HIPPA mandate.Handled sensitive employees information in a professional and confidential manner in accordance with HIPAA guidelines.Provided information to County departments concerning benefits accounts and reconciliations with department records.Audited and analyzed fiscal record-keeping systems for various employee benefits reports (i.e. FMLA, COBRA, etc.) for compliance.Reconciled COBRA billing for all health and dental plans in addition to reconciling the Share the Savings, Domestic Partner, and Savings Bond program exception reports and other related exception reports for remaining benefits.Reviewed the ALCOLINK HRMS benefits system for the County and contractors including computer-based information systems for compliance with generally accepted accounting principles and County requirements.Human Resources Generalist - Housing Authority of New Orleans (HANO)March 2009 - March 2012Coordinates benefits programs based on acceptable practices and applicable laws. Adheres to special regulations governing eligibility criteria for benefit plans.Provides direction to staff regarding Agency wide benefit related issues.Develops educational workshops for maximum utilization of the benefits programs. Participates in special task force committees to identify action areas needing attention.Acts as a consultant to Agency staff to alleviate benefit-related problems and to promote general goodwill.Uniformly enforces policies, standards, and procedures.Oversees, examines, and assists in the development of personnel policies and procedures regarding benefits and makes changes when needed.Assists in the preparation of files for defense in litigation cases.Assists in the assessment of Agency benefits programs and makes recommendations for changes.Monitors Workers Compensation claims.Coordinates with the workers compensation insurance carrier to ensure proper administration of claims.Responsible for the monitoring of COBRA participants, including notification of any applicable laws governing the same.Conducts on-site accident investigations relating to workers compensation.Prepares monthly activity status reports relating to all the Agencys benefit programs.ADP HR/ Benefits Solution, Pay Expert and EZ Labor system administrator/ implementation.Payroll Administrator - Caballero and Castellanos Accounting Consultants Contracting with Housing Authority of New Orleans (HANO)June 2008 March 2009Prepared bi-weekly payroll for over 300 staff and faculty.Uploaded data timely to Automatic Data Processing (A.D.P)Reviewed payroll reports processed by Automatic Data Processing (A.D.P) to ensure accuracy.Maintained and reconciled benefit accruals and usage for all employees.Coordinated payroll and benefits with Human Resources for all new and/or terminated employees.Prepared standard pension analysis for review with payroll manager.Trained staff on various payroll procedures including but not limited to: EZ labor management and timekeeping procedures.Responsible for accurately accounting for payroll funds more than $285,000 bi-weekly.Teller Supervisor - ASI Federal Credit UnionOctober 2007 May 2008Personal Banker - JP Morgan Chase BankAugust 2005 September 2007Cash Center Manager - ACE America Cash ExpressMay 2000 August 2005EDUCATION/PROFESSIONAL CREDENTIALS:Delgado Community College Business Administration MajorSociety of Human Resources Management - Certified Professional (SHRM-CP)SKILLS:I-9 AdvantageICIM SystemUltiProBenefitfocusKronos Workforce CenterGood HireMicrosoft TeamsKnowledgeable in the use of Microsoft Windows and Office applicationsKnowledgeable in System ImplementationProficient in Automatic Data Processing (A.D.P) HR / Benefits Solution software for payroll and Human Resources administrationExperienced in Employee BenefitsEZ Labor payroll systemsPay Expert payroll systemsPay-MasterWeb-time experienceADP Payroll ProcessorADP Workforce NowPeopleSoft SystemPay MasterPension Gold (PG)ExperiencedExcellent communication skillsDispute Resolution SkillsContract Negotiation SkillsMicrosoft VisioPension Gold (PG)Professional References Upon Request |
