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PROFESSIONAL SUMMARYSKILLSEXPERIENCECandidate's Name
Washington, PA 15301PHONE NUMBER AVAILABLE EMAIL AVAILABLECustomer service-oriented banking professional skilled at opening and updating financial accounts. Knowledgeable about available services and always ready to provide top-notch support. Security-focused and diligent about discreetly handling personal information. Cash Handling  Customer Service  Sales Microsoft Office  NMLS #2521529SEPTEMBER 2015-CURRENTRelationship BankerFirst National Bank of Pennsylvania Canonsburg, PA Participated in meetings to enhance knowledge of sales initiatives, bank products, operational processes, and ' customer service delivery. Maintained confidentiality of customer information in accordance with privacy regulations. Provided financial advice to clients based on their needs and goals. NOVEMBER 2011-SEPTEMBER 2015Sales AssociateMacy's West Mifflin, PA Delivered consistent service to develop customer base. Demonstrated selling experience in fast-paced, service-oriented retail setting. Created great customer experiences with personalized sales support. AUGUST 2009-NOVEMBER 2011ClerkBurlington Bethel Park, PA Assisted internal and external customers, independently handling numerous clerical tasks. Entered data into system, printed out requested sets and generated reports. Created new processes and systems for increasing customer service satisfaction. OCTOBER 2007-AUGUST 2009Supervisor ClerkKuhn's Market Pittsburgh, PAEDUCATIONLANGUAGE Attended and contributed to regular managerial meetings. Tracked employee performance to determine areas of strength and improvement. Evaluated staff performance, communicating feedback, and setting personal goals. JANUARY 2005-SEPTEMBER 2007Stock ClerkFoodland Pittsburgh, PA Operated warehouse equipment, forklifts and pallet jacks to move loads. Retained clean, neat aisles and removed debris from public areas. Provided excellent customer service by answering questions and providing product insights. Paralegal May 2011Community College of Allegheny County, Pittsburgh, PA FluentEnglish