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Click here or scroll down to respond to this candidate Candidate's Name _______________________________________
Street Address
Email: EMAIL AVAILABLE Phone: PHONE NUMBER AVAILABLE Professional Summary
Highly organized Bachelor graduate in Business Administration and acceptance enrollment MBA degree at Jack Welch Management Institute beginning October 2024. Over 20 years of District and Federal government experience progressively responsible experience as a management, administrative, leadership experience from small to large projects. Demonstrated abilities as an innovative budget analytical, technological specialist, and department management expert. Exhibits outstand skills compliance, task deadlines, administrative procedures, medical accounting, and telephone systems.
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Education:
Jack Welch Management Institute MBA acceptance enrollment letterBegin MBA school October 1, 2024.
Strayer University Jan 06 Jun 24Maryland
BA - Business Administration
Strayer University Jan 09 May 23
Maryland
AA Business Administration (2023)
Stanford Brown Institute Jan 09 Feb ten
Landover, MD
Medical Billing and Coding (2009)
Prince George Community College Largo, MD
Business Course (1997-2001)
Technical Proficiencies
Microsoft Word Lotus 1-2-3 ESSENTRIS CIS (Information System)Microsoft Access Med Tech Smarts KIOSKs system PowerPoint
Microsoft Excel PREMIS/PREMIS JAVA Outlook
Microsoft Power Point Medisoft Electronic Medical Record Software
Typist at 65 wpm ATTAPS (Automated Time and Attendance Production System)
MHS Genesis
SKILLS:Communications Problem Solving Creative Thinking Listening
Analytical Thinking Self-Management Maintaining Calendars Email Correspondence
Purchasing Office Supplies Arrange Meetings Preparing Correspondence Organize Meeting
PROFESSIONAL EXPERIENCE:
Medical Record Technology/Medicaid Record Analysts Apr 16 Present
Walter Reed National Military Medical Center (Federal Government Employee)
8901 Rockville Pike Bethesda, Maryland
Facilities support and maintaining, analyzing all inpatient medical records data information. Tracked and documented project status utilizing spreadsheets. Data input within the bounds or records access and in compliance with the processes and procedures governing the electronic Health Records. Accessing patient records information only as it directly pertains to the performance of work duties. Analyze, Research through maintaining, Collecting, Inputting, and assisting in patient medical records.
Supported over twenty-five providers encountering challenges with inputting data in Excel, QuickBooks, MHS Genesis programs concerning medical documentation.
Managed 50+ claims daily by meticulously collecting, organizing, & maintaining files & relevant documents using MS Excel & Document Management System.
Ensured project goals & deadlines were consistently met by coordination activities & timelines with others, resulting in a 2% efficiency boost, consistent deadline adherence & improved team collaboration extensive adjustment to workload.
Improved the timecard tracking process through expert management of varying workloads, precise input of timecard data into the DMHSI/ATTAPS system via Excel.
Enhanced efficiency by 30% & optimized data accuracy& accessibility for the team by organizing patient data records in Excel & MHS Genesis database software. Complied quarterly budget reports, spreadsheets, and organizational charts to improve department, Maintain budget documentation files to support budget activity for providers and department. Developing monitoring, analyzing, and providing detailed reports containing budget activities and account balances on patient outstanding bills. Research and resolve incorrect payments, EOB rejections and other issue with outstanding accounts. Review correspondence and documents prepared for signature of or requiring coordination by Commander for conformance with regulations, grammar, format, and special policies of the deputy command.
Provides technical assistance to providers having problems with input data into programs concerning medical documentation.
Review all studies, analyses, finding, and recommendations created by the providers. Identifies needs and collects background information from staff or medical records to prepare correspondence/reports.
Coordinate activities and timelines with other ensure project goals and deadlines met, making extensive adjustments to work.
Follow-up timely on all claims to ensure proper payment s were fully collected under leadership. Reports operating problems to the department Chief, Leadership, Management and Supervisors as appropriate.
Serves ad focal point for tracking and data information systems which pertain to patient medical records and issues/changes for medical coder request. Monitors providers workload and communicate with providers and supervisors to ensure effective team performance. Solves problems and assists provider and staff 50% of the time. Analyze various reports in order to identify problems and trends. Prepare recurring and special one-time reports and disseminates to the appropriate parties are requested.
Communication Operator/ Part- time Jun 16 Present
White Oak Medical Center
11890 Healing Way Silver Spring, Maryland 20904Managing communication network of hospital and responding to incoming call satisfactorily. Maintaining call logbooks and recording details of the meeting appointment with several staff members and providers. Receiving call from ENT, Police Officers concerning incoming patients.
Managed inquiries regarding patient admission & room assignments within hospital systems & patient databases duration, discharge dates.
Utilized Cisco Prime in detecting malfunctions or discrepancies in the telecommunication network & system, resulting in a 30% increase in identified network discrepancies repaired.
Exercised decision-making authority to address challenges raised by providers, nursing coordinator, or hospital staff, resulting in enhanced patient satisfaction ratings & improved provider communication.
Utilized Microsoft Office Suite & QuickBooks to compile various reports, including customer service & inventory reports correspondence.Medical Support Technician/ Team Lead May 07 Apr sixteenWalter Reed National Military Medical Center
8901 Rockville Pike Bethesda, Maryland 20889Medical Support Tech/ Team Lead for Cardiology Department I provided direct administrative support to the department and providers. Keeps patient s appointment on schedule by notifying providers of patient s arrival. Reviewing service delivery compared to schedule and reminding provider of service delay. Oversee day to day office operations. Transcribes provider s orders per policy. Perform administrative and management studies: analyze finding and making recommendations for improvement.
Independently troubleshoot unforeseen schedule changes, problems & emergencies using remote troubleshooting software & diagnostic tools, resulting in resolving issues 30% faster.
Collaborated with providers & nurses in the department to enhance patient outcomes by 15% through direct involvement, utilizing electronic health records & medical billing software clearances, travel vouchers and reports for the Department Knowledge Health Care Financing Administration (HCFA) coding and billing regulatory guidelines and policies.
Reviewed & evaluated forty routine medical documents submitted using Excel & a paper based system as a member of the team applied to the medical records.
Crafted & edited draft letters & emails concerning administrative & regulatory matters using Microsoft Word, Outlook, & Grammar, averaging 10-15 communications weekly base on input from medical staff and chief.
Collaborated with higher level analyst in conducting studies & assessments using data analysis software, resulting in a 20% increase in efficiency. Coordinate activities and timelines with others to ensure project goals and deadlines met, making extensive adjustments to work priorities and schedules to accommodate sudden changes, problems, or setbacks.
Develop briefing materials or presentations for leadership utilizing office automation software (e.g., Microsoft Office. Manages assigned to the cardiology department information system that supports the providers template maintenances.
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