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Title Information Technology It Support
Target Location US-GA-Newnan
Email Available with paid plan
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PHONE NUMBER AVAILABLE/ PHONE NUMBER AVAILABLE Newnan, GA Street Address  EMAIL AVAILABLE LINKEDIN LINK AVAILABLEComputer Programmer, Information Technology SpecialistSummary of QualificationsGovernment Information Technology professional with experience as a field service technician and IT Support for Xerox installing, maintaining, and troubleshooting office printers.On the job and academic experience in networking and Linux OS, hardware maintenance and repair.Experience studying computer engineering with DeVry University, specializing in coding applications of Java, Python, and C#. Proficient in Object Oriented Programming, Visual Studio, and Net Beans. Proficient in software development and programming.Experience as an Expeditionary Airfield Technician in the operation, installation, inspection, and repair of expeditionary airfield systems.Skilled in maintaining tools, instruments, and test equipment, and documenting maintenance actions.Strong problem-solving skills, fast learner, and dedicated to completing tasks efficiently.CompTIA Security+ CE CertificationSecurity ClearanceCore CompetenciesC#, Python, JavaScriptMicrosoft OfficeIT Infrastructure OptimizationNetworking and Linux OSVisual Studio, Net BeansObject Oriented ProgrammingProject PlanningNetwork ProtocolsTroubleshooting ExpertiseProject PlanningPeople & Logistics ManagementStrong Mechanical killsSoftware Development & ProgrammingEducationBachelor of Science, Engineering Technology--ComputersDeVry University, Naperville, IL Expected Completion March 2025  Full TimeWorked to make business applications in code with NetBeans. Created Object Oriented Programming to simulate a landscaping business, and a small restaurant. Helped create a user-friendly program that can be used on both the business and to keep data recorded and for customers to see prices that the business charges.Worked in Visual Studios to create in C# a payroll system that would be used to gather the full information of every worker and store for later use.Key Coursework: Digital Fundamentals, Intermediate Programming, Operating Systems, Computer Architecture, Data Structures and Algorithms.Project Experience:Landscaping Business Simulation: Developed a business application using NetBeans and Object-Oriented Programming to simulate a landscaping business, allowing for easy data recording and customer pricing access.Payroll System: Created a payroll system using C# in Visual Studio to gather and store employee information for later use.Professional ExperienceSenior Information Technology Specialist, Apex Systems/Leidos Wallops Island, VA May 2023  Current  Full TimeFocusing on the maintenance, upgrade, and service of diverse IT systems for the United States Navy. Emphasizing the optimization of IT infrastructure and ensuring efficient operations involves effective management of the work schedule and workload of Leidos personnel, aligning tasks during regular working hours and established maintenance windows. Additionally, providing premier network support services to the Government, requires leading a skilled team with SECRET security clearance, DoD Common Access Card (CAC), and the necessary expertise. Working independently with minimal direction, contributions extend to the conceptualization, design, construction, testing, and implementation of information technology solutions. Technical expertise includes troubleshooting various issues, such as laptops, desktop devices, peripheral equipment, and basic Outlook issues. Demonstrating proficiency in Windows Server and Windows 7/8/10 enhances overall IT support capabilities. In addition to managerial and strategic responsibilities, the focus extends to hands-on technical capabilities, ensuring optimal functionality and performance of IT systems.Transferable Skill--Technical Proficiency: Demonstrating expertise in a wide range of IT support functions for the United States Navy.Transferable Skill--Problem-solving: Exhibiting a strong aptitude in diagnosing and resolving complex IT issues efficiently.Transferable Skill--Organization Skills: Displaying exceptional abilities in efficiently managing tasks, resources, and projects within a high-demand environment.Transferable Skill--Independent Work:Successfully working independently to conceptualize, design, construct, test, and implement IT solutions.Staging Technician, Apex Systems/Leidos Harrisburg, PA Feb 2023  May 2023 - Full TimePrepare machines for deployment on the network by installing software, hardware, and troubleshooting issues. Manage inventory and staging area for efficient operations. Proficient in hardware and software installation processes, troubleshooting, and inventory management.Transferable Skill-- Technical proficiency: Developed expertise in hardware and software installation processes.Transferable Skill-- Problem-solving: Proficient in troubleshooting and resolving technical issues related to staging computers.Transferable Skill-- Organization skills: Able to manage inventory and track the status of each machine in the staging process.Field Operations Team Member, Strategic Campaign Sourcing San Antonio, TX Nov 2022 - Jan 2023 - Full TimeAssisted law firm in outreach to Camp Lejeune including retired military and surrounding community regarding water contamination. Developed and implemented plan to disseminate information about upcoming Town Hall Meetings in target communities. Managed logistics and made connections with local businesses to increase participation in the events.Transferable Skill-Community Outreach: Created connections with local businesses to express interest in getting information out for Town Halls.Transferable Skill-Logistics Management: Kept detailed information of team including arrivals, material & equipment inventory, and material & equipment usage.Field Service Technician, Xerox Harrisburg, PA Feb 2022- Oct 2022 - Full TimeResponsible for installing, maintenance, and problem solving of Office printers. Implemented use of printer manuals to keep operations of printer from failing. Knowledge of MS OFFICE products and equipment. Traveled to multiple locations from mom-and-pop shops to major companies handling printer maintenance.Transferable Skill--Maintenance & Repair: Repaired over 10 types of Xerox printers and upheld multiple job sites in maintaining the quality of the printer.Transferable Skill--Troubleshooting: Identified printer problems when arriving on site utilizing manuals and printer knowledge and experience.Transferable Skill-Networking: Set up printers on the network to allow for the use of the printer to all computers in the network and to allow setting up fax, email, and full printer services.Expeditionary Airfield Technician, Fort Dix, NJ Aug 2018-Aug 2024  Part TimeServed in U.S. Marine Corps assisting in the preparation of airfield operations manuals and acted as an enlisted technical advisor and coordinator for integrating EAF components into airfield operations.Transferable Skill--Technical Proficiency: Proficient in the operation, installation, inspection, and repair of expeditionary airfield systems, including arresting gear, visual landing aids, airfield matting, and communications and lighting systems.Transferable Skill--Analysis: Experienced in performing preventive maintenance on AM-2 matting and visual landing aids, and in utilizing visual hand and light signals in recovery operations.Transferable Skill--Equipment Maintenance: Skilled in maintaining tools, instruments, and test equipment, and documenting maintenance actions.Transferable SkillOrganization: Organized, supervised, and assisted in the management of aviation operations activities, and conducted Tactical/Assault Landing Zone Assessment Surveys.1.Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Serving as a production quality specialist devising and implementing processes that ensure integrity and timeliness of operational environmental model runs.2.Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Providing troubleshooting in support of complex software and hardware deficiencies and providing work a rounds where possible.3.Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Gathering and submitting ocean/wave model computational and/or storage resource requirements to the DSRC Allocation Integrated Project Team Chair.4.Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Providing operational test support to scientists, software developers, systems analysts, and watch support personnel.** AND **In addition to the four competencies above, your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:Experience applying a mastery of advanced IT principles, theories, and practices required by the specialty area to enable employee to serve as a technical authority and provide guidance to management and other technical specialists on critical IT issues.Experience applying knowledge of computer and network systems testing and evaluation principles sufficient to perform evaluations, which result in the recommendation of new means of producing and delivering IT-based solutions.Experience measuring computer and network system performance and management effectively, using Commercial Off the Shelf (COTS) applications and components designed for this purpose, and establishing new performance/metrics requirements where appropriate as applied to the development and maintenance of automated, real-time systems.Experience applying knowledge of UNIX/Linux scripting, Perl and/or Python programming.

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