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SKILLSHazardous Materials HandlingOSHA ComplianceForklift OperationDock OperationPunctual and ReliableSafety awarenessProduction deadline managementOSHA trainingCustomer Service-OrientedEXPERIENCEDock Forklift Driver, Saia LTL Freight, August 2023-Current Indianapolis, INFollowed proper loading techniques when stacking product onto pallets or shelves using the lift truck.Adhered to OSHA regulations related to safety practices while operating a dock forklift. Reported any maintenance issues or damage to equipment immediately to supervisor. Loaded and unloaded trucks with palletized products using a dock forklift. Guest Service Representative, Thorntons Gas Station, June 2020-August 2023 Indianapolis, INDeveloped strong working relationships with team members to foster collaboration. Trained new cashiers on proper use of registers and store policies. Assisted customers with locating items within the store when requested. Assisted cashiers with resolving customer complaints and inquiries. Forklift Operator, ABC Supply, January 2013-June 2020 Indianapolis, INCommunicated with supervisor and other warehouse staff to coordinate work. Transported material to correct locations and documented inventory changes. Tied and secured loads to prevent shifting or damage to items. Followed maps and GPS systems to promptly complete tasks. Ensured safety procedures were followed when operating forklifts. EDUCATION AND TRAININGHigh School DiplomaBenito Cerezo, Puerto Rico June 1998