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Title Customer Service Real Estate
Target Location US-OR-Monmouth
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Monmouth, OR Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Customer Service Confidential Information Management Communication and Leadership Self-Motivated and Goal Orientated 10 + Years Management Experience Software and Hardware ExperienceWork ExperienceReal Estate BrokerRockholt Real Estate-Albany, ORJuly 2024 to Present Managed a portfolio of residential and commercial properties, overseeing all aspects of leasing, sales, and property management Developed and implemented effective marketing strategies to attract potential buyers and tenants. Built strong relationships with clients through regular communication and providing exceptional customer service Conducted market research and analysis to determine optimal pricing for properties, ensuring competitive positioning within the market Collaborated with attorneys, lenders, inspectors, and other professionals to facilitate smooth transactions from listing to closing Created detailed property listings including high-quality photographs, accurate descriptions, and key selling points to effectively showcase properties online Stayed up-to-date on local real estate trends and regulations to provide clients with accurate information regarding market conditions Assisted clients in preparing their homes for sale by providing staging advice and coordinating professional photography services. Prepared contracts, leases, purchase agreements, addendums, disclosures, and other legal documents accurately while ensuring compliance with applicable laws/regulations Assisted clients in obtaining financing options by connecting them with reputable lenders and mortgage brokers Developed and maintained a network of industry professionals to facilitate referrals and generate new business opportunities Provided accurate market analysis reports to assist clients in making informed decisions regarding pricing strategiesReal Estate BrokerKelly Right Real Estate-Salem, OROctober 2018 to July 2024 Managed a portfolio of residential and commercial properties, overseeing all aspects of leasing, sales, and property management Developed and implemented effective marketing strategies to attract potential buyers and tenants. Conducted market research and analysis to determine optimal pricing for properties, ensuring competitive positioning within the market Built strong relationships with clients through regular communication and providing exceptional customer service Collaborated with attorneys, lenders, inspectors, and other professionals to facilitate smooth transactions from listing to closing Created detailed property listings including high-quality photographs, accurate descriptions, and key selling points to effectively showcase properties online Stayed up-to-date on local real estate trends and regulations to provide clients with accurate information regarding market conditions Assisted clients in preparing their homes for sale by providing staging advice and coordinating professional photography services Conducted property showings for potential buyers or tenants while highlighting unique features that matched their needs Prepared contracts, leases, purchase agreements, addendums, disclosures, and other legal documents accurately while ensuring compliance with applicable laws/regulations Provided guidance on investment opportunities based on thorough financial analysis of potential returns Developed and maintained a network of industry professionals to facilitate referrals and generate new business opportunities Assisted clients in obtaining financing options by connecting them with reputable lenders and mortgage brokers Coordinated open houses and broker tours to attract potential buyers and showcase properties Provided accurate market analysis reports to assist clients in making informed decisions regarding pricing strategiesVP of OperationsOdyssey Development-Portland, ORJanuary 2020 to December 2022 Managed and supervised construction projects from start to finish, ensuring adherence to project timelines and budgets Collaborated with architects, engineers, and subcontractors to develop detailed project plans and specifications Oversaw the procurement of materials, equipment, and labor necessary for construction projects Implemented quality control measures to ensure compliance with building codes, regulations, and safety standards Coordinated with clients to understand their specific requirements and provided regular updates on project progress Resolved any issues or conflicts that arose during construction by implementing effective problem- solving strategies Conducted regular site inspections to monitor work progress, identify potential risks or delays, and implement corrective actions as needed Managed project budgets by tracking expenses, reviewing invoices, and negotiating contracts with suppliers/vendors Implemented cost-saving initiatives such as sourcing alternative materials or optimizing resource allocation without compromising quality standards Ensured compliance with environmental regulations by implementing sustainable practices on construction sites Developed strong relationships with key stakeholders including clients, contractors, suppliers/vendors through effective communication and collaboration Reduced overall project costs through efficient resource management techniques Increased productivity on construction sites by implementing streamlined processes resulting in a decrease in average completion time Served as the primary point of contact for client communications, addressing concerns and ensuring customer satisfaction Developed and maintained strong relationships with local authorities, obtaining necessary permits and approvals for construction projects Managed multiple subcontractors/vendors simultaneously, coordinating their activities to ensure seamless workflow on construction sitesOffice SpecialistDepartment of Transportation-Salem, ORJanuary 2018 to December 2020 Developed and implemented efficient filing systems, resulting in improved document organization and retrieval Created detailed reports and presentations using Microsoft Office Suite to support decision-making processes Provided administrative support by answering phone calls, responding to emails, and handling correspondence Maintained confidentiality of sensitive information while handling documents, records, and data entry tasks Supported HR department by processing employee paperwork, maintaining personnel files, and updating databases Responded promptly to inquiries from clients or visitors regarding company products/services or general information Trained new staff members on office procedures including telephone etiquette, mail handling protocols etc Updated internal databases regularly with accurate information related to clients/vendors/employees etc Conducted research projects as assigned including gathering data from various sources for analysis purposes Served as point of contact between different departments/divisions facilitating smooth communication flowDriverFedEx-Salem, ORJanuary 2015 to December 2018 Safely operated a variety of vehicles, including cars, vans, and trucks, to transport passengers or goods Maintained a clean driving record with zero accidents or traffic violations Delivered goods to customers in a timely manner while ensuring the safety and security of the cargo Followed all traffic laws and regulations to ensure compliance and prevent accidents Efficiently planned routes to optimize delivery times and minimize fuel consumption Performed routine vehicle inspections before each trip to identify any maintenance issues or potential hazards Communicated effectively with dispatchers, customers, and team members to coordinate deliveries and resolve any issues that arose during transportation Demonstrated excellent navigation skills using GPS systems or maps to find the most efficient routes for delivery destinations Managed paperwork such as delivery receipts, logbooks, and mileage records accurately and efficiently Assisted with loading/unloading of goods when necessary, ensuring proper handling techniques were followed at all times Provided exceptional customer service by being courteous, professional, and helpful during interactions with clients at pick-up/drop-off locations Adhered to company policies regarding vehicle maintenance schedules for regular servicing and repairs as needed Ensured compliance with all applicable safety regulations related to transporting hazardous materials if required for specific job assignments Maintained cleanliness inside the vehicle by regularly cleaning the interior surfaces Collaborated with warehouse staff for accurate inventory management during loading/unloading processes Utilized time management skills effectively by prioritizing tasks based on urgency while maintaining punctuality in delivering goods Completed daily pre-trip inspections according to DOT regulations Demonstrated strong problem-solving abilities by resolving unexpected situations such as road closures or mechanical breakdowns without compromising delivery timelines Received commendation from supervisors for exceptional customer service skills and positive feedback from clients Maintained a high level of professionalism while representing the company during interactions with customers Collaborated with dispatchers to ensure efficient scheduling and routing, resulting in improved delivery times Adapted quickly to changing road conditions or weather situations to maintain safe driving practices Demonstrated strong attention to detail when inspecting cargo for damage or signs of tampering before transportSupervisorMultnomah Athletic Club-Portland, ORJanuary 2015 to December 2016 Coordinated with vendors and suppliers to negotiate contracts and secure necessary resources for successful event execution Collaborated with cross-functional teams to develop event concepts and themes that aligned with client objectives Oversaw venue selection process based on client preferences and budget constraints Developed detailed event timelines, schedules, and production plans to ensure smooth operations during the entire event lifecycle Utilized project management software/tools to track progress, manage tasks, allocate resources efficiently across multiple projects simultaneously Conducted site visits prior to events to assess logistics requirements such as layout design, audiovisual setup needs, seating arrangements etc Coordinated transportation logistics including arranging shuttle services or coordinating parking facilities for large-scale events attended by thousands of participants Ensured compliance with all legal regulations related to health & safety standards at venues by conducting thorough risk assessments prior to each event Managed vendor relationships effectively by establishing clear communication channels resulting in improved response times for inquiries or issues raised during an event Provided on-site supervision during events ensuring seamless coordination between different stakeholders (caterers, decorators, technicians) leading up-to timely completion of set-up activities Implemented sustainable practices at events by incorporating eco-friendly initiatives such as waste reduction, recycling programs, and sourcing local suppliers Developed and maintained relationships with key stakeholders including clients, sponsors, speakers, and vendors to ensure successful collaboration throughout the event lifecycle Served as the main point of contact for client inquiries and concerns during pre-event planning stages as well as on-site during events Managed multiple concurrent projects while adhering to strict deadlines and budgets Collision Field EstimatorJohnson RV-Sandy, ORJanuary 2013 to December 2015 Conducted thorough inspections of damaged vehicles to assess the extent of repairs needed Utilized industry-specific software and tools to generate accurate estimates for collision repair costs Collaborated with insurance adjusters and appraisers to negotiate fair and reasonable repair estimates Communicated effectively with customers, explaining the estimate process and addressing any questions or concerns Reviewed repair orders and ensured all necessary parts, materials, and labor were included in the estimate Maintained a high level of accuracy in estimating repair costs by staying up-to-date on industry pricing trends Managed multiple estimates simultaneously while adhering to strict deadlines Worked closely with technicians to ensure they had all necessary information for efficient repairs Identified additional damage during the repair process that was not initially visible, adjusting estimates accordingly Collaborated with vendors and suppliers to obtain competitive pricing for parts and materials needed for repairs Provided exceptional customer service by keeping customers informed about the progress of their vehicle's repairs Resolved any discrepancies or issues related to estimated costs through effective communication and negotiation skills Implemented cost-saving measures such as sourcing alternative parts without compromising quality or safety standards Developed strong relationships with insurance companies, fostering trust and ensuring smooth claims processing procedures Performed detailed final inspections on repaired vehicles to verify quality workmanship before returning them to customers Maintained accurate records of all estimates, invoices, payments, and customer interactions Served as a subject matter expert on collision repair techniques, materials, and industry best practices Collaborated with the production team to ensure efficient scheduling of repairs based on estimated completion times Developed and maintained relationships with local auto body shops for outsourcing overflow work when necessary Investigated and resolved any discrepancies or disputes related to insurance claims or payment issues Operations ManagerMirage Hotel and Casino-Las Vegas, NVJanuary 2009 to December 2012 Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers and management trainees Developed and implemented quality control procedures that improved product quality Collaborated with cross-functional teams to develop and implement standard operating procedures(SOPs) for all operational processes Conducted regular performance evaluations for team members, providing feedback on areas of improvement and recognizing achievements Optimized warehouse layout to improve efficiency and reduce inventory errors Developed key performance indicators (KPIs) for each department within the organization to track progress towards operational goals Managed inventory levels to ensure optimal stock availability while minimizing carrying costs Coordinated logistics activities including transportation planning, warehousing optimization, and order fulfillment Developed strategic partnerships with suppliers leading to improved pricing terms Created employee development programs focused on enhancing technical skills Established and maintained relationships with key stakeholders to ensure smooth operations Managed the implementation of new technology systems, resulting in improved operational efficiency Developed and implemented a comprehensive risk management plan to mitigate potential operational risksEducationEldorado High School - Las Vegas, NVUniversity of Nevada Las Vegas - Las Vegas, NVNorth Carolina State University - Raleigh, NCSkills Communication and Leadership (10+ years) Software and Hardware Experience (10+ years) Years Management Experience (10+ years) Self-Motivated and Goal Orientated (10+ years) Confidential Information Management (10+ years) Customer Service (10+ years) Negotiation (10+ years) Project Management (5 years) Contract Negotiation (10+ years)Certifications and LicensesReal Estate BrokerMarch 2017 to April 2025Real Estate LicenseMarch 2017 to April 2025

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