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Title Customer Service Sales Representative
Target Location US-NC-Charlotte
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Wireless Team leaderCharlotte, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDynamic and results-driven Field Sales Representative eager to utilize exceptional sales skills and customer-focused approach to drive revenue growth and market penetration Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceBrand market developmentvoopoo-Charlotte, NCAugust 2023 to March 2024 Represented the brand at various events, trade shows, and promotional activities to increase brand visibility and product awareness. Engaged with customers, providing in-depth product knowledge, and effectively communicated the brand's values and messaging. Executed marketing campaigns both online and offline, driving sales and increasing customer loyalty. Collaborated with marketing teams to develop innovative strategies for brand promotion and customer engagement. Generated user-generated content and social media posts to amplify the brand's online presence. Field Sales Manager2020 Companies-Stockbridge, GAJune 2017 to August 2023Established customer relationships across all levels of management within T-Mobile, AT&T, Verizon, Sprint, US Cellular retail, indirect, and B2B sales channels while also calling on national retail partners such as Wal-Mart, Best Buy, Costco, and Sam's Club Kiosks. Built brand awareness and created brand preference among sales reps at all major carrier stores and indirect agents that helped lead to a year over year increase in sales. Conducted product feature and benefit trainings nationally to increase sell through. Created and implemented Samsung sales driving programs targeted to increase short term sales 25% in participating carrier sales channel.Planned and maintained a territorial coverage plan for all samsung in Georgia Managed a designated territory, meeting and exceeding sales targets by [specific percentage or figure]. Cultivated and maintained relationships with existing clients while consistently prospecting and acquiring new accounts. Demonstrated product features and benefits effectively, leading to increased product adoption and customer satisfaction. Collaborated with the sales team to develop strategies for territory expansion, resulting in [specific achievement, e.g., increased market share]. Provided regular feedback to management regarding market trends, customer needs, and competitor activities.Wireless Sales ManagerThe Cellular Connection, A Verizon Wireless Premium Retailer-McDonough, GA August 2015 to May 2017ResponsibilitieTrained and supervised new part-time wireless consultants and customer service employees to maximize productivitMaintained strong knowledge of new wireless products, accessories, pricing plans, promotions, and service featureTutored and trained employees in Word, Excel, and PowerPoint for presentational purpose Successfully acquired and practiced excellent customer service skills by solving customer problems, handling difficult customers effectively, and making key contributions to the customer service team Wireless Team leaderMarket source-Alpharetta, GAAugust 2013 to August 2015Identifying and acting upon opportunities to sell up additional multiple carriers p products. Stay up to date with product knowledge,accessories,pricing plans, promotions and service features through continuous learning.Dispute AnalystConvergys At Home-Cincinnati, OHJanuary 2012 to July 2015Very strong analytical and planning skills as well as very strong written and communication skills in all forms of media. A well-developed sense of urgency and follow through with unwavering attention to detail. Ability to develop and maintain professional working relationships with co-workers and peers as well as capable of maintaining highly confidential information and adhering to the highest et Wireless ConsultantAlltel Wireless-Folkston, GA2006 to 2011Assisting new and existing customers in the selection and purchase of products and services; performance duties include Effectively communicate product and service information Proactively follow-up with each customer after the sale to guarantee product and customer satisfaction Accessory stock Effectively answer basic customer service questions and make outbound calls for customer follow-up and prospecting opportunitiesEducationB.S. in Business ManagementGeorgia Institute of Technology-Main Campus - Atlanta, GA 2014Skills Leadership Experience Sales Experience Telecommunication Customer Service Retail Management Negotiation B2B Sales Branding Upselling Business Management Marketing Merchandising Retail Sales Business & administration Customer support Fraud Banking Windows ATS Data analytics Business Development Negotiation Computer skills Sales Leadership Customer service Account management Supervising experience Communication skills Organizational skills Time management Computer literacy Budgeting Strategic planning Profit & lossCertifications and LicensesDriver's License

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