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Click here or scroll down to respond to this candidate1Candidate's Name
Street Address *PHONE NUMBER AVAILABLE(cell) *dgaiter333@gmail.comKEY AREAS OF EXPERTISE Management of million dollar business units Joint Venture/Program Development Client Liaison and Relationship management Recruiting and Managing Senior Executive Increase Sales Production Event Management/Special Event Design Customer Service Clothing Design Image Branding Image Consulting Interior Design Microsoft Office Suites Microsoft Azure Microsoft Dynamics CRM Multi-tasking Business Development Technology Development Market Development Procurement AnalysisExperienceEurimage.defined 3/2013- PresentOwner Successfully manages EURIMAGE.defined, a multifaceted styling and design company with expertise and emphasis on image consulting, special event design, staging, wardrobe reconstruction, wardrobe consulting, personal shopping, interior design, clothing design, and personal image branding. Work with clients on a weekly basis via Skype, phone and email to strategize on event layout, design, marketing and branding concepts. Ability to manage time to ensure client deadlines was met to achieve client satisfaction. Verizon Wireless (Alpharetta, GA) 2/2012 3/2013Business Solutions Specialist Leveraged relationships with all internal departments to follow-up and check on all customer problems and ensure that internal departments completely resolve the customer problem within 24 hours. Educated the customer on the benefits and pricing of recommended products and services. Partnered with the Sales Team to help follow-up and resolve customers sales issues. Directly assisted business account customers with the account maintenance and support via high volume phone management which increased Verizons business account customer retention. Payscape Advisors (Atlanta, GA) 11/2011-5/2012Account Manager Managed mid-size accounts through aggressive phone prospecting and networking Worked with B2B clients to upsell additional products and services which increased company revenue Exceeded sales goals and quotas on a monthly basis Called on clients to offer them software updates and new technical features for their equipment Strong ability to work as a team and also work well independently Eaglin Dental Group (Johns Creek, Fayetteville, Jonesboro) GA 4/2011- 8/2012 Director of Operations Maintained the operations, staffing and budget for 3 dental offices Performed site inspections to ensure all facilities met regulations upheld the brand of EDG Established new and maintained existing vendor relationships Ensured patient satisfaction by creating a survey form for new patients and existing patients Met weekly with staff and doctors to discuss revenue generating ideas and processes 2American Income Life (Duluth, GA) 6/2010 - 3/2011Accounts Territory Manager Called prospects and generated leads to offer clients health insurance Upsold insurance policies to whole life policies generating more revenue for the Sales Department Top Insurance Agent in office making 75% of sales for Duluth office per week. Covered assigned territory to cold call, prospect and generate leads of potential insurance clients Global Destiny Incorporated (Washington, DC/Atlanta, GA) 2/2002 - 9/2010 Executive Assistant to the CEO Liaison between CEO and lay persons to ensure staffing, budgeting and facilities needs were handled in a timely manner. Established and maintained vendor relationships for the CEO Managed the Calendar, Meetings and Appointments for the CEO Lead Designer for CEO of Global Destiny Incorporated, Thomas Weeks III Berkshire Realty Holdings Corporation (Silver Springs, MD) 8/2001- 2/2002 Leasing Consultant Developed and maintained first class customer service relationships with prospects & residents Converted phone calls to tours, property tours to leases and internet leads to tours and/or leases. Computer skills, Microsoft word, and knowledge of Internet, Email and Social Media as it pertains to marketing of community. Sold propertys products and services to prospects Key ResponsibilitiesCustomer Relations & Service: Develop and manage customer relations to maximize service satisfaction. Promote goodwill and generate repeat/referral business that contributes to sales growth. Monitor and resolve any service issues. Operations: Manage day to day performance in all duties ranging from $500,000 to $2 million in annual sales. Oversee sales, inventory control, visual merchandising, housekeeping, and compliance to companys policies/ procedures. Successfully manage operations and production 3 offices and staff relations. Staffing & Training: Hire, train, develop, schedule and supervise teams ranging from 10-20 associates. Motivate staff to achieve performance goals and ensure productive department operations. Design and Image Branding: Designed line of luxury suitings for high profile CEO. Created a global, national image brands for clients for media press kits, book covers, magazines web appearances and television appearances. Developed organizational systems for extensive wardrobes along with creating lavish and detailed atmospheres from traditional to contemporary interiors for homes, special events, and offices spaces. Selected AchievementsCompetent sales representative whose career with a luxury design house (Everett Hall) has been distinguished by accelerated advancement, awards (including being named designated sales representative of the year for the fashion brand and goal-surpassing performance-to-plan. Top Sales Representative in selected territory of Macon, Georgia, selling life, home, and health insurance policies. (American Income Life Insurance) Successful in both startup and turnaround leadership roles propelled Global Destiny Inc. into a recognizable brand in customer satisfaction while simultaneously increasing personal sales an all-time high through successful managerial strategies.Worked with a host of designers and has style those from all walks of life, from doctors, lawyers, news anchors, teachers, actors, music artist, renown motivational speakers and clergy, models, life coaches, every day men and women, children to enhance and define their style. Work has been featured in numerous forms of media, ESPN, CODE magazine, Ebony, Gospel Today, Atlanta Journal Constitutional, BET, Fox 5 News, just to name a few. Comprehensive background leading all aspects of retail operations (e.g., Merchandising, sales, customer service, inventory,) reinforced by extensive retail training. EducationB.A. Speech Communication, Minor/ Fashion Merchandising, Howard University, Washington D.C. |
