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Click here or scroll down to respond to this candidateCandidate's Name
Street Address . PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFILEHighly organized and personable server with experience providing exceptional customer service in different establishments ranging from casual to upscale dining concepts. I am dedicated to ensuring customer satisfaction by remaining accessible and friendly; identifying and fulfilling guest needs and clarifying special orders. My exceptional interpersonal and team building skills encourages rapport with a diverse range of guests, managers and colleagues. I have achieved great success at multitasking while remaining professional and courteous in fast-paced environments.PROFESSIONAL EXPERIENCE2022-2023 Esty street restaurant, park ridge, njServerResponsibilities include giving proper and guided service to guests; following guidelines such as presentations at the table explaining our specials and requests to better assist the guest with the menu; timing every step of the way, cash and credit handling and overall making guest experiences with us are memorable and continuous.Often assisted other servers during rush periods to promote teamwork while providing exceptional service and guest dining experienceGiving exceptional experiences for our guests in fine dining.2013- 2020 Law Office of Joel Bacher, Wayne, NJLegal SecretaryResponsibilities include scheduling attorneys calendar with respect to court dates and client appointments.Serve as liaison between attorneys office and other agencies including clients.Assemble documents and keep check on pending cases.Maintain legal library and perform research activities pertaining to cases.Type legal documents including motions, summons, complaints and briefs.Organize, maintain and retrieve case files as when required.Assist lawyers and attorneys in preparing for depositions.Prepare interrogatories for clients.Constantly keeping up with clients and their medical treatments.2011-2014 The Cheesecake Factory, Wayne, NJServer/ Designated TrainerResponsibilities include giving proper and guided service to guests; following guidelines such as presentations at the table explaining our specials and requests to better assist the guest with the menu; timing every step of the way, cash and credit handling and overall making guest experiences with us are memorable and continuous.Often assisted other servers during rush periods to promote teamwork while providing exceptional service and guest dining experience.Recognized as a designated trainer with responsibility of overseeing openings/ closings and coaching new servers regarding menu items, companys policies and guidelines.Consistently achieved high scores in mystery guests and customer surveys.2009 -2011 The Clevelander Hotel, Miami, FLServer/ hostessResponsibilities include being present in front of the restaurant, greeting and seating guests upon arrival making them feel welcomed and appreciated.Assisted guests with recommendations and order selection ensuring prompt and accurate service.Consistently ensured high guest check averages by promoting and suggesting appetizers and special items.Kept the restaurant full during peak hours to maximize table turns and profitability in the restaurant.2004-2009 Hooters Manhattan, Manhattan, NYServer/ trainerResponsibilities include greeting and seating guests for ourselves and others as well.Alert and attentiveness to entrees as they were coming out for I was responsible for running my own food, paying close attention to detail while multitasking in large amounts.Responsible for guiding new trainees on the companys guidelines, policies and proper steps in becoming a permanent server.Achieved the most merchandise seller and employee of the month awards twice.EDUCATIONBloomfield College, Bloomfield NJMajor in criminal justice/ sociology; bachelor pendingSKILLSFully bilingual (Spanish & English)Licensed bartenderCompletion on (A) level in culinary arts |
