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Click here or scroll down to respond to this candidateCandidate's Name
Stone Mountain, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEfficient and experienced professional with ten (10) plus years of experience in various roles, including but not limited to, management, customer service, and human resources. Proficient in office management, employee relations, and benefits administration. Skilled in Microsoft Office and PeopleSoft. Possesses a strong background in labor and employee relations, with expertise in contract negotiation, mediation, and staff training.Authorized to work in the US for any employerWork ExperienceBackground Actress & Stand-inCentral Casting Agency-Atlanta, GASeptember 2020 to Present Performs in many different non speaking roles and takes the place of an actress to help the camera department light the set and tweak their blocking composition, framing and focus. Stands in for multiple actors on the same project that have varying looks and of different genders. Merchandise Associate/CashierThe TJX Companies, Inc.-Chamblee, GASeptember 2019 to March 2020 Developed customer-friendly relationships. Displayed, sold and inventoried items, balanced cash drawers, processed returns and refunds, with no issues or concerns. Worked on a cash register and submitted daily financial reports with accuracy and error free. Worked in the receiving area, and other departments when needed and created a safe work environment for all.Assistant Store ManagerLife Storage-Stone Mountain, GAMarch 2019 to August 2019 Provided customers with rental information and generated contracts with fifty-two (52) customers during my tenure. Sold merchandise, increasing sales by forty (40) percent, accepted cash payments, managed customer accounts, balanced cash drawers daily, generated and submitted timely and accurate financial reports and made daily bank deposits in a timely manner. Displayed a willingness to listen to customers, address their needs or concerns and develop positive rapport. This was all in an effort to retain current customers and obtain new referrals. RetiredVA Caribbean Healthcare System-San Juan, PRJanuary 2017 to March 2019 Retired from the federal government after working a total of thirty-nine and a half (39.5) dedicated service years and one and a half (1.5) years of accumulated sick leave. Then, traveled for approximately three (3) months and returned to my family in Georgia. Mgr. Employee and Labor Relations & Benefit Specialist VA Regional Caribbean Healthcare System-San Juan, PR September 2015 to January 2017 Supervised six (6) Employee and Labor Relation Specialists and three (3) Health Benefit Specialists and one (1) Human Resource Assistant. Successfully facilitated new employee orientation, training and onboarding for over fifty-five (55) employees, within a three (3) month period and prior to my target date. Conducted internal and external investigations, prepared and presented evidence files for case presentation before an arbitrator, mediator, judicial hearing administrators, etc. Created schedules, developed work assignments, performance plans (district and regional), managed leave administration, and processed daily payroll for ten (10) employees under my direct supervision, without issue.Labor & Employee Relations SpecialistAtlanta Regional Office, Veterans Benefits Administration-Decatur, GA June 2010 to September 2015 Created a safe, positive and productive work environment. Managed and monitored the Labor and Employee Relations programs at the local and regional levels. Made sound recommendations for a variety of conduct and performance-based disciplines and adverse actions. Prepared letters of disciplinary, corrective and adverse actions for issuance. Worked closely with management as part of a larger goal of maintaining employee integrity. Provided advice and guidance to all employees at the district level. Served as the point of contact during contract negotiations, unemployment, MSPB, EEOC, arbitration and administrative hearings.EducationNon-degree in Business ManagementGeorgia Military College - Milledgeville, GAApril 1999 to October 1999Non-degree in Business ManagementGrand Rapids Community College - Grand Rapids, MIJanuary 1993 to February 1994DiplomaOttawa Hills High School - Grand Rapids, MIJune 1976 to June 1976Skills Microsoft Word (10+ years) Microsoft Office (10+ years) Microsoft Excel (10+ years) Mediation (10+ years) Employee Relations (10+ years) Staff Training (10+ years) Advocay (10+ years) Contract Negotiation (10+ years) Customer Relationship Management (10+ years) Teamwork (10+ years) English (10+ years) HRIS (10+ years) Microsoft Word (10+ years) Contract negotiation (10+ years) Microsoft Excel (10+ years) Benefits Administration (10+ years) Human Resources Management (10+ years) Management (10+ years) Employee Orientation (10+ years) Recruiting (5 years) Workers' Compensation (5 years) Performance Management (10+ years) Change Management (10+ years) Office Management (10+ years) Typing (10+ years) PeopleSoft (10+ years)Certifications and LicensesLife Insurance LicenseDriver's License |
