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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Ph: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLETo whom it may concern:I'm writing to express my interest in the position. My broad experience and range of skills make me a superior candidate for this position. I am a very dedicated worker with many years of experience in fitness and health, customer service, collections and sales, as well. I have the ability to work within a team to meet challenges, but I am also a great individual problem solver. In addition, I have excellent communication skills and always maintain a professional attitude when communicating with others.My resume provides additional information on my background and qualifications. I look forward to hearing from you at your earliest convenience.Thank you for your consideration.Candidate's Name
EMAIL AVAILABLECandidate's Name
235 Ridgedale Circle, Rochester, NY 14616 Ph: PHONE NUMBER AVAILABLE e-mail: EMAIL AVAILABLEReliable and hard-working individual seeking a full-time position that will further my career through new challenges and opportunities.QualificationsStrong work ethic; accustomed to challenging tasks and stressful work environments.Works well with others; able to establish and maintain good working relationships with co-workers and customers.Efficient worker; Able to achieve goals in a timely manner while exceeding expectations.Technically Adept; Proficient in Word, Excel, PowerPoint, Outlook, and Windows.Key SkillsDatabase & Records ManagementTelephone & Front Desk ReceptionCustomer ServiceFilingTranscriptionExecutive & Administrative SupportReports & SpreadsheetsComplaint Handling and ResolutionData Entry (60 WPM)CollectionsEducation1994-2000 Associates of Biology and English, MCC Rochester, NY1990-1994 Regents diploma in Science, Hilton H.S., Hilton NYProfessional Experience2013-present Medical Office Manager, East Avenue Chiropractic, Rochester, NYExcelled in a position requiring the ability to handle a variety of customer service and administrative tasks simultaneously.Demonstrated proficiencies in telephone and front-desk reception, as well as handing paperwork, medical billing, insurance claims, and other payment arrangements.Researched and rapidly solved problems in an efficient and professional manner.Frequently praised for the quality and timeliness of reports, attention to detail, and exemplary customer service and team-player attitude.2001-2019 (2009-2012 LOA) Fitness Coach, YMCA, Northwest Rochester, NYReceived a nationally recognized American Council on Exercise (ACE) Personal Trainer Certification.Certified by the American Red Cross in CPR, AED and First Aid.Assisted numerous clients in developing fitness and nutrition programs for losing weight and becoming healthier.Taught clients the proper way to use fitness equipment to improve performance while avoiding injury.2012-2013 Main Office Secretary, Rochester Academy Charter School, Rochester, NYExcelled in a position requiring the ability to handle a variety of customer service and administrative tasks simultaneously.Demonstrated proficiencies in telephone and front-desk reception, as well as handing paperwork.Researched and rapidly solved problems in an efficient and professional manner.20102012 Receptionist, Flower City Fast Care, Rochester, NYExcelled in a position requiring the ability to handle a variety of customer service and administrative tasks simultaneously.Demonstrated proficiencies in telephone and front-desk reception, as well as handing paperwork, medical billing, insurance claims and other payment arrangements.Researched and rapidly solved problems in an efficient and professional manner.Frequently praised for the quality and timeliness of reports, attention to detail, and exemplary customer service and team-player attitude.20102012 Operations Specialist, TELETECH, Rochester, NYManaged lines of business for at home call center operations, with a focus on achieving and maintaining business goals based on key performance indicators.Diligently monitored service levels and occupancy, and assisted with daily reporting for each line of business.In charge of maintaining agent work schedules.2007-2010 Customer Service Representative, TELETECH, Rochester, NYResponsible for obtaining pertinent information from callers to facilitate warm transfers to the appropriate support department.Coached other employees in proper procedures and techniques to ensure great customer service and to improve call times.Maintained set goals given to us by the client, in order to receive bonuses.2005-2006 Membership Secretary, Northwest YMCA, Rochester, NYResponsible for showing new prospective members around the facility and then helping fill out the new membership application.Calling for payment on accounts that were overdue, not paid or late.Keeping files and accounts organized and paid on time.Personal InterestsBiking, skiing, recusing dogs, crocheting amigurumi, paper crafting, reading, walking and many other interests.ReferencesProfessionalSarah Geno, RPA-C at Flower City Fast Care - 1724 East Ridge Road, Lower Level, Rochester, NY 14622 PHONE NUMBER AVAILABLEJeremy Flint, Executive Director at the Buffalo Niagara YMCA Buffalo, NY PHONE NUMBER AVAILABLEJohn Reis, Associate Director at the Northwest YMCA 730 Long Pong Road, Rochester, NY 14612 PHONE NUMBER AVAILABLEPersonalGreg Milne 33 Saddle Drive Rochester, NY 14450 Ph: PHONE NUMBER AVAILABLELori Ingalsbe 9 Casa Drive Rochester, NY 14623 Ph: PHONE NUMBER AVAILABLEBrian Allis 94 Belmont Road Rochester, NY 14620 Ph: PHONE NUMBER AVAILABLE/pre> |
