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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE1635 Bethany Church Rd, Pine Mountain, Georgia 31822 PROFESSIONAL SUMMARYPerformance-oriented professional and motivational leader with proven quality and budget control skills. Delight customers consistently with exceptional service. Maximize team performance and knowledge with hands-on training. SKILLS Customer loyalty Shift management Regulatory compliance Operations management Supply chain management Resource allocation Customer engagement Purchasing and cost control Employee schedule management Money counting Employee trainingEXPERIENCERestaurant ManagerEddie Mae's Country Kitchen Pine Mountain, Georgia May 2005 - Current Maintained compliance with all health code and sanitation requirements and received top-notch inspection scores. Cultivated customer loyalty and promoted word-of-mouth referrals through quality food and best-in-class service. Controlled day-to-day operations with shift management strategies and effective food and labor controls. Enhanced business with continuous improvement in team training, customer engagement, and marketing strategy. Worked with FOH and BOH staff to support superior service delivery. Upheld cleaning and sanitizing standards by directing teams to keep dining areas, kitchen spaces, and restrooms in full compliance. Maintained stringent cost controls by developing strong vendor rapport and negotiating favorable prices on quality food products. Protected company assets and restaurant profits with good security protocols, supply management strategies, and team scheduling expertise. Scheduled and received food and beverage shipments, checking delivery contents to verify product quality and quantity. Oversaw special events and programs such as on-site catering and business conferences. Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.Orderfiller/Label controller/ T3-TrainerWalmart DC Lagrange, Georgia August 2005-March 2010 Avoided shipping damage by packaging each product or order in appropriately sized containers. Supported quality control by inspecting all products and packaging materials. Maintained clean and orderly work areas, removing debris to reduce hazards. Promoted customer satisfaction, following all packaging specifications and production standards. Supported team efficiency and goal achievement. Prevented shipment errors by properly tagging products and labeling boxes. Supported efficient shipment by assembling and filling boxes and containers. Kept packages within specifications through consistent inspections. Examined and inspected containers, materials, and products to verify that product quality and packing met specifications.Grocery Team LeaderPublix Atlanta, Georgia September 2001 - May 2005 Kept costs under control with skilled management of inventory levels and stock rotation procedures. Maintained attractive, well-organized grocery shelves, directing employees to handle frequent resets. Taught employees all aspects of successful grocery operations and strategies for exceeding performance targets. Managed accurate reporting, tracking sales trends, losses, and profit numbers for senior management. Achieved consistent regulatory compliance, checking operations daily to identify and resolve issues. Prepared store for physical inventory audits, completing regular cycle counts to detect any discrepancies. Satisfied customers with speedy deliveries and accurate orders, working with team members to quickly handle any problems. Minimized store losses, training team members how to spot and prevent theft. Enhanced customer satisfaction by enforcing service-oriented policies. Coordinated regular store cleaning and product resets for optimal appearance. Maintained attractive, well-organized displays with regular resets. Kept employees satisfied and working hard through consistent training, mentoring and support. Met financial and administrative targets, accurately tracking funds, and keeping records current. Assisted with inventory control efforts by arranging cycle counts and identifying potential shrink points. Achieved revenue targets by coaching employees on promotional strategies. Trained employees to capitalize on all sales and service opportunities with proactive approaches. EDUCATIONBachelor of Science in Liberal StudiesOral Roberts University Tulsa, Oklahoma May 2020 Masters of Science in Organizational Leadership (Pending Graduation) Columbia Southern University |
