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Click here or scroll down to respond to this candidate Candidate's Name LOPEZ
CONTACT PROFILE
Bilingual healthcare professional (English/Spanish) with extensive experience in HIV/
PHONE NUMBER AVAILABLE STD prevention, patient education, and laboratory diagnostics. Skilled in community
EMAIL AVAILABLE outreach, data management, and counseling in both clinical and academic
Lehigh Acres, Florida, United States environments. Passionate about promoting public health and advocating for patient
well-being.
EDUCATION
EXPERIENCE
Customer Care Management, Backroom Associate, TJMaxx, Fort Myers 2024 - Present
Certi icate 2010 Assisted in the organization and restocking of merchandise in the backroom.
Maintained inventory accuracy through regular checks and proper labeling. Supported
Sales, Marketing and Public
the sales loor team by ensuring timely replenishment of items. Ensured safety and
Relations, Certi icate 2010
cleanliness standards were upheld in the stockroom environment.
Tuberculosis (TB) Testing,
Certi icate 2008 Host, My Proud Havana Accommodation, Havana 2017 - 2024
Experienced host with a proven track record of providing exceptional hospitality.
Clinical Laboratory Technician,
Certi icate 2006 - 2007 Skilled in managing guest communication, ensuring property cleanliness, and
delivering a personalized experience. Pro icient in handling bookings, resolving issues
HIV/STD Prevention Counselor, e iciently, and maintaining high guest satisfaction ratings. Passionate about creating
Certi icate 2006
welcoming and comfortable stays for travelers.
Bachelor in Economics,
Bachelor 2002 - 2006 Bank Teller, Banco Metropolitano, Havana 2014 - 2017
Processed inancial transactions including deposits, withdrawals, and payments.
Delivered excellent customer service by addressing inquiries and resolving account
SKILLS
issues. Ensured accuracy in handling cash and maintaining transaction records.
Assisted in promoting bank services and products to customers.
Bilingual (Spanish - English)
Health Information Management Technician, Faculty of Medicine "Julio
Healthcare & Diagnostics: Trigo", Havana 2008 - 2014
Patient Counseling Patient Provided HIV and STD counseling, education, and testing to students and employees.
Education Patient Advocacy Assisted faculty and students with technical needs for teaching and research. Managed
Patient Outreach LabTech and organized academic and administrative data e iciently. Implemented data
Laboratory Analysis Medical protection protocols and ensured the security of sensitive information. Developed and
Technology maintained digital databases for faculty and administrative departments. Provided
data-driven insights and reports to enhance decision-making processes.
Customer Service &
Clinical Laboratory Technician, Policlinico "Capri", Havana 2006 - 2008
Management:
Performed routine laboratory tests and analyses to support clinical diagnostics. Provide
Customer Service Banking HIV and STD counseling and testing to eligible clients. Provide on-person and venue-
Teller Operations Hospitality based outreach, some evenings and weekends each month. Ensured the accuracy and
Management Guest House reliability of test results and data by following standardized procedures. Maintained
Hospitality Industry Guest laboratory equipment and prepared samples for examination. Collaborated with
Service Customer Service healthcare professionals to provide timely, quality laboratory services.
Problem Solving Property
Management Inventory Stock
Ledger Retail Replenishment
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