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Title Customer Service Patient Care
Target Location US-OH-Logan
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Logan, OH Street Address  PHONE NUMBER AVAILABLEEMAIL AVAILABLEWork ExperienceCustomer Service Representative Lincare  Logan, OH March 2024  CurrentWork directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion provide outcome-based solutions for our physician referral sources and existing patient population Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments Prepare and analyze the billing and setup paperwork for patient services Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization Recommend potential products or services to management by collecting patient information and analyzing customer needs Actively participate in the training of new customer service and sales personnelMedical Assistant Dr. Kent Guisinger - Lancaster, OH August 2023  January 2024 Perform administrative duties such as Answering phones, scheduling appointments, and maintainingMedical records Assist Physician with patient examinations and treatments, obtain vital signs, Prepare, and administerMedications/ injections as directed by a physician, Collect, and prepare laboratory specimens, performBasic laboratory tests, Patient education related to lifestyle changes, diet modifications Assist with minor surgical procedures, Sterilize medical instrumentsDermatology Technician Oakview Dermatology Lancaster, OH November 2022- August 2023 Assistant duties such as aid physician during examinations, obtain vital signs, collect, and prepareLaboratory specimens, administer injections as directed by a Provider Prescription transmission, patient education regarding medications and lifestyle modifications Wound care, dressing changes, suture removal Electronic Medical Records (EMA) Phone Triage and appointment schedulingPatient Transporter Fairfield Medical Center Lancaster, Ohio September 2017 November 2022 Transporting patients within the hospital Monitor telemetry, oxygenation, and general wellbeing of the patient during transport Assuring the highest level of safety as well as comfort is achieved for the patient during transportSkills Compassionate Patient Care  Obtain Vital signs Patient Education  Wound care Suture removal  Appointment Scheduling Electronic Medical Records  Paper Charting File management Knowledge of HIPPA and OSHA regulations Answer multi-line phone systems Coding Customer serviceEducation High School Diploma, 2009: Logan High School, Logan Ohio

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