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PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional QualificationsAttention to detail, prioritization, organization, problem solvingAdaptable to learn new technology and softwareEnsuring the highest food services standards are met and maintainedWorks well with management and as a teamWork ExperiencePeapod / Deliv Lake Zurich, ILThird Party Contractor May 2019 to February 2020Load, secure and protect products in delivery of retail and grocery items across Northern ILHighly skilled driver, pre-trip safety of vehicleComplied to hazardous material and Alcohol regulations and proceduresFollowed dispatch instructions, communicated well with staffAdapts to change with easeEnsure that all routes leave as scheduled and on-timeStrong customer service and attention to detailPisa Pizza ~ Countryside, ILManager February 1995 to February 2019Manage daily kitchen and food supply operationsMaintain inventory of all food and suppliesWork closely with food vendors to ensure proper inventory is in stockMaking sure food safety regulations are respectedRecruitment and training of new employees along with schedulingClose out and balance register via computer systemTrained staff in areas of Cash Handling and Point of Sale OperationsFood Safety Certificate is currentMonitoring food preparation methods, portion sizes, and garnishingProactive approach to maintain zero injuries in the workplaceMonitored temperatures on serving line and refrigerator foodResponsible for inventories, equipment inventories and recordsImplemented enhancements to customer service and efficiency with customer satisfactionDeveloped dining menus to meet dietary needs, healthy options, and variety of new recipesEnsured customers received fast, accurate and friendly experience every visit or upon deliveryProvided leadership to the crewTrained new hires to the standards of the companySafe driving record to customers requiring deliveriesMade sure food was delivered hot and within specified delivery timeExcel at providing an exceptional level of customer satisfaction and retention while containing expenses and minimizing waste |