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Click here or scroll down to respond to this candidateCandidate's Name
Florence, SC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceMedical ReceptionistCarolina Pines Regional Medical Center-Hartsville, SC Present Greets patient professionally both in person and on the phone Answers incoming telephone calls and triages quickly and appropriately Assist patients with completing necessary paperwork Maintaining information confidentiality at all times Scheduling of appointments Comfort patients by anticipating anxieties and effectively answering questions Keeps clinical team updated on schedule changes and patient arrivals Ability to interpret, adapt, and apply guidelines and procedures Required to participate in training opportunities Helps promote office efficiency Helps promote/meet practice goals established by leadership Faxing records/authorizations in a timely manner Participates in Continuous Quality Improvement activities, to include making recommendations for strategies to improve quality of care. Ability to advocate for the client by bringing concerns about the services to the attention of the clinical staff, provider, supervisor, or other management. Maintains petty cash amount. Runs daily report to reconcile all payments accepted throughout the day. Scans insurance cards and collects payments for copay and/or patient balance Verifies patient balances. Works with patient to implement a payment plan when necessary Manage inventory of needed office supplies Monitors the waiting area Keeps front office area clean and organized. Updates patient demographiCustomer Service RepresentativeBank of America-Sumter, SCMarch 2020 to May 2024 Act as a liaison for customers provide product/services information. answered questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. also answer customer questions about basic banking services, such as account balances and interest rates and fees. also helped customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards.Office ManagerFlorence Staffing-Florence, SCApril 2016 to February 2018 Assisted with payroll, hiring, and recruited new employees Monitored the facility to ensure that it remained safe, secure, and well maintained Acquired, distributed, and stored supplies Prepared payroll Greeted visitors Supervised office staffAdministrative Assistant/ReceptionistSouth Carolina department of Health and Human Services-Florence, SC January 2013 to March 2016 Conducted interviews and verified client eligibility for the Medicaid Program Did all clerical work to include answering phones, sending faxes, scanning applications, etc. Collected data and managed paperwork in regard to properly filing personal identifiable information Assistant SupervisorSouth Carolina Department of Disabilities-Florence, SC May 2008 to January 2013 Supervised in the absence of the Supervisor establishing work schedules to meet production goals. Attended monthly trainings on behavioral support plans Planned, scheduled, and oversaw community outings Team LeadLiner Health Products of Fort Mill-Fort Mill, SCMay 2003 to December 2008 Supervised a manufacturing line that produced health care products Attended monthly Hazmat and CGMP training Conducted quality checks on all products to ensure all standards were met EducationSouth Florence High School - Florence, SCSkills Data collection Office management Recruiting Quality assurance Multi-line phone systems CGMP Customer service Working with people with autism Supervising experience Communication skills Time management Office management Clerical experience Front desk Payroll Data collection Banking Driving Recruiting Quality assurance Office experience Skilled nursing facility Administrative experience Schedule management Organizational skills Detailing Analysis skills Computer skills Microsoft Office Home health Management Patient care Home & community care Home care |
