| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Customer service representativeHollywood, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceDispatcherAlpine Towing-Miami, FLMarch 2022 to July 2024I was in charge of taking about 200 incoming calls a day resolving problems or concerns by coordinating with drivers, customers, and other involved parties. Dispatch and coordinate the movements of vehicles and personnel to optimize efficiency and response times. Communicate with drivers or field personnel via radio, phone, or computer to provide information and updates on routes, schedules, or emergencies. Provide clear and concise instructions to drivers and field personnel during routine operations or emergency situations.Cashier/ServerSeminole Hard Rock Casino & Hotel HollywoodJanuary 2020 to March 2022I was in charge of taking room service orders that came in from guest. I also was delivering guest orders in a nicely timely manner and giving my best hospitality experience and customer service. Package HandlerUPS sunrise-FLNovember 2019 to December 2021Safe package handling standards at all timesLoad and scan packages into delivery trucksLoad trucks and ensure packages are stored correctly. Pack and sort proper postal routing guidelines.Operate mechanical equipment to move larger package shipments Administrative AssistantJoe Hillman Plumbers Inc-Davie, FLFebruary 2019 to December 2020I was responsible for operating the front desk answering, multi phone lines, Scheduling and dispatching technicians, helping customers with any questions or problems making sure technicians arrive on time and solve the problem the customer where dealing with. I was in charge of authorizing payments after our technicians where done with the job. I received about 100 to 200 plumbing request from Publix,Taco bell, and Whole foods for service request that had to be answered within 10 minutes and ensure a technician was dispatched and arrived within the hr. Update files daily Send outgoing mail and receive incoming mail had to respond to every email and forward to the right department. Customer Service Representative Customer ServiceNation Safe Drivers-Boca Raton, FLNovember 2017 to December 2019I am a customer service rep building strong relationships one policy at a time. I am in the claims department I answer in bond calls about 200 call a day. I open claims and dispatch any roadside assistance needs for customers that have any road side assistance trouble or any extended warranty. I make sure the customer gets attended in a nicely manor and that theyre claims get managed accordingly.EducationHigh school diplomaWest Broward High School - Pembroke Pines, FLSkills Packaging Multi-line Phone Systems Warehouse Experience Food Preparation Load & Unload Hotel experience (3 years) Microsoft Outlook Calendar Office experience Front desk Upselling Spanish Administrative Experience Office Management Sales Serving Experience Cashiering English QuickBooks Financial services Communication skills Microsoft OfficeAssessmentsCustomer service ProficientNovember 2021Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
