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Title Customer Service Medical Assistant
Target Location US-AL-Elkmont
Phone Available with paid plan
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Candidate's Name
Street Address  (C) PHONE NUMBER AVAILABLEProfessional SummaryAssistant manager with over 20 years experience in healthcare. Skilled in providing customer service,counseling, nursing skills, and patient/employee support.Professionally trained medical assistant with experience ensuring high standards of culturally competentcare for a wide variety of patients with diverse needs.High-performing Manager with over 20 years of healthcare experience in hospital and medical officeenvironments. Also highly proficient in inventory control, count, shipping, receiving, as well as packaging and manufacturing equipment/product for entire facility. Assembler of products and displays as well as equipment for customer/office use.Effective Medical Assistant who adapts easily to changing environments and demands. Efficient MedicalAssistant skilled in tackling administrative and patient-oriented tasks in a fast-paced medical office.Customer service oriented Medical Assistant skilled with greeting patients, scheduling appointments and preparing charts for new and/or existing patients.SkillsPatient evaluation/intervention, Customer Service Oriented, Proficient doing daily/nightly, weekly reports/ad, Adept at prioritizing/managing deadlines, stat reports necessary for running and maintining weekly reports. Patient-focused care in a medical practice, Venipuncture/blood draw, Inventory count and ordering of all office supplies, Competent in physical assessments, Nursing skills. Efficient in completing employee time for payroll deadline and figuring employee commissions for payroll.Knowledgeable educator about health, Counseling patients with addictive behaviors, metabolism, blood sugar, etc. to maintain healthy lifestyles and BMI goals.Work HistoryFrito Lay 8/2015 to presentAssistant manager, head nurse, and certified weight loss counselor/customer service representativeMDWL by Healthogenics  6140 University Drive 03/2012 to 06/2015Managed various general office duties such as answering multiple telephone lines, completingscheduling of patients weekly visits, as well as booking new patients for initial consultation.Responsible for checking patients in and out through our POS system as well as making sure eachpatient is entered into our i-contact system.Documented patient information obtained from interviews and determined product eligibility for newpatients once health assessment completed and reviewed.Performed consultations and made sure patients needs were met with weight loss program andnutritional supplements.Interviewed patients to obtain medical information, weight and height measurements and vitalsigns.Managerial duties to include all daily nightly weekly and monthly reports as well as advertising statistics.Managed up to 5 employees completed all time sheets and figured commissions on employees, andmaintained weekly inventory count and ordering of all supplies.Nurse/Pediatrics 06/1988 to 08/2005Huntsville HospitalOver a 17 year period at the hospital, I worked as a unit secretary in pediatrics, then after graduating fromcollege, I became an RN and worked Peds floor, PICU, and Peds ER. I was charge relief nurse on the PedsFloor as well as the Peds ER. I was efficient in all nursing skills necessary to work in these areas.I also worked with several of the Pediatric Specialist Physicians during this time.EducationBachelor of Science: nursingUAH - Huntsville, ALRecipient of Christine Pruitt ScholarshipEmphasis in nursing and psychologyReferencesProfessional as well as personal references will be provided on request.

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