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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESkills SummaryMicrosoft Office-Word, Excel, PowerPoint, Supply Management, Inventory Control, Data Entry, 10-key calculator, QuickBooks, Customer Service, Typing (45-50 wpm), Project Management, Human Resource Management, Fed-Ex Printing, Title ServicesEducationAssociate of Arts, Medical Records University of Phoenix,November 2009 - May 2012Work ExperienceLaurels of HeathReceptionistDecember 2023  July 2024Answer phoneGreet guests/patientsPrint reportsHandle cash transactions for patientsDeliver messages as neededDeliver packages to patientsScan receiptsKeep area organizedKelly ServicesAdministrative Assistant/SupervisorSeptember 2022  presentManage ll UPS by verifying product matches the pre-requisition.Update system to show it was received then distribute to appropriate places.Update payroll for contractorsAirgas inventory every Monday.Storeroom inventory each Tuesday.Retrieve mail daily from front office.Update tickets daily to remove stock from inventory.Use SAPUpdate pick list to take stock from inventory.Supervise Box Lid Crew on Tuesday and ThursdaysReview and verify timesheets for Weldpro and SECOEnter hours and invoices into spreadsheets.MISC projects as needed.Cover front desk/receptionist when needed.Ohio Bureau of Motor VehiclesCustomer Service RepresentativeSeptember 2021- August 2022Issue new drivers licensesIssue new stickers for annual renewalsHandle ReinstatementsUpdate addresses, names, and personal informationIssue ID cards, permits,Update CDL medical cardsIssue CDL drivers license and permits.Hunter International/LincareCustomer Service RepresentativeAugust 2020  January 2021Answer calls from customers who are needing oxygen, calling to check on their orders, or set up a time to get their equipment delivered.Put DME orders in the system to prepare for billing.YOH Day and Zimmerman/CovestroGatekeeperMarch 2020  July 2020Check temperatures of employees and vendors going into the plantMake sure no temperature is over 100.4.Make sure mask is provided.State FarmCustomer Service RepresentativeJuly 2019  November 2019Answered calls from customers, pharmacist, agents.Advice as to why their claim was denied.Explained benefits for Medicare and MedicaidYOH and Zimmerman/NiSourceData entry specialistMarch 2019  July 2019Entered Data from one computer system to another.Notated any discrepancies on excel spreadsheet.Updated data to match what customer should have.IntermedixGahanna, OH.Sept 2017  February 2018AR Denial SpecialistContact Insurance companies.Update account accordinglyRefile claim if needed.Send appeals if able.RicohHilliard, OHTitle Delinquency ClerkAugust 2015- September 2017Call and locate lost titles from DMVs or DealersMake sure title has appropriate information on it.Request for Duplicate/lost titlesSpeedFCEtna, OHOctober 2013  February 2014Customer Service RepresentativeProvided excellent customer services skills to customers calling in.Placed new orders & process payments from customers.Took complaints from customers and passed along to appropriate staff.Learned about new products arriving for different seasonsJob Title / Dates of Employment