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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLELINKEDIN LINK AVAILABLESkilled QA/BA Analyst with experience translating and simplifying business requirements to meet client needs and gain buy-in from diverse stakeholders. Demonstrate Quality Assurance experience developing test scripts, procedures, and test cases based on business requirements. Gather data to document test requirements, create Test plans, analyze, and focus on project delivery implementation and risk management. My experience also includes Agile SCRUM and Waterfall models, and Application Portfolio Management ensuring Risk and Change Management adherence.Core Business and Technical SkillsAgile Scrum, Kanban, Waterfall MethodologiesFull Project Lifecycle (SDLC)Application Lifecycle Mgmt. (ALM)Software: MS Office (Word, Excel, PowerPoint, Outlook)Platforms: Citrix, Proprietary App. Mgmt. systems (AppOne), BMC Remedy (PAC2000), WindowsTools: Quality Center, Jira, Confluence, Rally, SharePointDefect ManagementExperienceCollabera Staffing, Charlotte, NCQuality Assurance Analyst - Union Bank -MUFG 12/2021 12/2023Support Operations and Technology stakeholders in their efforts to manage change, project execution, and product delivery:Facilitated Daily Triage Meetings.Demonstrated an understanding of task scope, timelines, progress, issues, and risks.Met changing business needs due to reorganization, compliance, and regulatory issues, changing technologies, and market/industry factors.Utilized SharePoint as a document repository to keep teams informed.Created/updated project Test Plan and project documentation.Reviewed/updated Test Scripts and Traceability matrix.Validated the quality of test scripts and test cases for accuracy and uploaded them to ALM.Supported team's use of standard tools, and quality processes and promoted best practices, standardization/consistency, risk mitigation, transparency, and continuity.Wells Fargo, Charlotte, NCBusiness Systems Consultant 07/2019 09/2021Led change management initiative for BMC Remedy and SDLC-related tasks for Marketing Technology application portfolio and collaborated with Information Cyber Security Team in Third Party Risk Assessment findings. Provided analysis design for research and application-specific knowledge transfer demonstrated project management tasks and fostered relationships with business partners.Managed the Application Sunrise and Sunset process for more than twenty-eight applications including permit to register and deploy applications and permit to retire / decommission of applications.Collaborated with Tech Business Associates to create User Stories and tasks in Jira.Completed Information Cyber Security (ICS) Identity Access Management (IAM) questionnaires for onboarding of roles and entitlements.Collaborated with ICS on Data Loss Prevention (DLP), Record management (RCA), Onboarding Authentication (Channel secure), Independent Risk Management (IRM), Shared Risk Platform (SHRP) policy exception requests, and Change Management.Insight Global/Wells Fargo QA SR Analyst 11/2017 07/2019Interpreted business requirements (BRD) and functional specification documents (FSD) for manual testing of Human Resources and Marketing System integration, enhancements, and problem resolutions for time-sensitive projects and initiatives.Developed comprehensive test plans, test cases, and test scripts based on project requirements and specifications.Created a traceability matrix from Application Lifecycle Management (ALM) to ensure proper coverage for business requirements.Participated in collaborative testing and test planning sessions with the QA team.Executed test cases and documented results in detailed defect reports, tracking issues from identification to resolution.Collaborated with cross-functional teams including developers, business analysts, and project managers to ensure effective communication and understanding of project goals.Participated in the SDLC in requirement gathering and analysis activities, test planning, test execution, defect management, QA status reporting, and documentation.Documented and linked defects to failed test scripts and steps in HP Quality Center.YOH Staffing, Charlotte, NC 11/2016 11/2017QA Analyst Duke EnergyAssisted with System Simulation Build Project to execute test scripts and record system actions into training simulation and supported training materials with guidance/input for the Project Team.Administered and recorded test scripts, input test data, and confirmed results.Designed and documented training materials, presentations, simulations, reference materials, job aids, and awareness communications for system simulation build.Collaborated/communicated with SMEs and training developers for system step completion and documented execution notes.Logged defects and issues during system testing.Advised during the Fix-It Daily Roundtable to update and monitor defects.Collabera Staffing, Charlotte, NC 04/2016 11/2016Business Analyst Bank of AmericaEnterprise Independent Testing (EIT) Integrated Intake Process:Ensure the Intake process model for the Operational Risk test request type aligns with the Master Intake Test Development and Analysis Business process (TDA).Fostered working relationships with SMEs over multiple lines of business to ensure user stories, test scripts and procedures met objectives.Gathered data to document test requirements, created a Test Plan, and submitted intake requests to initiate Process Change Control.Developed independent process/control test scripts.Communicated status and identify/escalate issues promptly.Capgemini Consulting, Charlotte, NC 12/2011 01/2015QA AnalystParticipated in the SDLC in requirement gathering and analysis activities, test planning, test execution, defect management, QA status reporting, and documentation.Collected business requirements, and project scope, identified stakeholders and risks, and described the delivered product to set expectations with a team of clients.Documented and linked defects to failed test scripts and steps in HP Quality Center.Produced test scenarios and cases from business requirements; analyzed automated test script results, identified bugs and issues, tracked defects, generated reports, and executed validation checks for Risk Management.Education CertificationBachelor of Arts (BA), Business Administration Montreat College, Charlotte, NCAssociate of Science (AS), Electronic Data Processing Guilford Tech. Comm. College, Jamestown, NCPMI-PBA Certificate Central Piedmont Community College, 2015 |
