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Click here or scroll down to respond to this candidateKSCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Enterprise, AL Street Address
Accurate, assertive, and adaptable Assistant eective at multitasking and time management while assuring customer satisfaction.First aid and safetyCommunity integrationCommunity activitiesClient documentationRecords managementKnowledge of state regulationsCash management experienceProper phone etiquetteCoordination skillsConduent Business Services Remote, ALBenets Specialist07/2021 - CurrentReviewed eligibility for medical insurance coverage and other benet plans.Monitored compliance with federal and state regulations concerning Kentucky benets.Explained the impact of life events such as marriage or divorce on benets enrollment status.Checked accuracy and completeness of benets applications and documents for state benets, such as SNAP, CCAP, and Medicaid. Checked accuracy and completeness of benets applications and documents.Provided assistance to plan participants by explaining benets information to ensure educated selections.Communicated eectively via phone with plan participants to resolve issues pertaining to health and welfare benets.Compiled data from various sources for reporting purposes. Wiregrass Home Care Dothan, AlabamaCaregiver05/2017 - CurrentFostered independence in disabled individuals while closely monitoring safety at all times.Assisted with basic care for elderly patients, including scheduling appointments and managing nances and legal matters. Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.Fostered relationship with client, providing companionship and counseling.Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs. Took and recorded patient temperature, pulse, respiration and blood SummarySkillsExperiencepressure to monitor health statistics.Reported concerns to supervisor (care coordinator) to maintain optimal care for all client needs.Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.Created safe and positive living situations for clients by communicating with family and other sta about concerns or challenges. Tom Thumb Enterprise, ALDeli Manager04/2007 - 05/2015Completed 1 day inventories of food and material stocks. Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.Controlled portion sizes and garnishing for optimal cost controls. Reduced costs by controlling portion sizes and eliminating all types of waste.Enforced sta performance and service standards to deliver consistent and positive customer experiences.Managed team of 15 employees in high-volume deli doing more than$5,000 in business each week.Kept food storage and preparation equipment in good working order to maximize safety and cost-eciency of operations.Priced and ordered food products, kitchen equipment and food service supplies.Sought out and implemented methods to improve service and team performance to boost business sustainability.Ordered merchandise with accuracy by verifying back stock and maintaining inventories.Responded to customer inquiries and delivered appropriate information after carefully researching issues.Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising. Hired, trained, supervised and motivated team of 15 retail professionals to provide knowledgeable and fast service to every guest. Managed daily operations of the deli including stang, scheduling, merchandising.Walmart Ozark, ALAssistant Store Manager04/1998 - 04/2007Set schedules and delegated assignments based on team strengths to optimize oor coverage and service levels.Assisted in overall day-to-day operations of store, including continuous development of eective store associates to achieve desired sales and results.Collaborated with sta to maximize customer satisfaction, streamline procedures and improve bottom-line protability.Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate stang.Contributed to organizational initiative to achieve 30 day sales, budget and other targeted goals.Achieved or exceeded business plans on consistent basis by engaging employees in key processes.Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .Coached and developed store associates through formal and informal interactions.Promoted and supported strong relationships with local community organizations in surrounding area.Interviewed and vetted job applicants to make eective hiring decisions and ll vacancies with strong team members.Fielded customer complaints, resolved disputes and answered questions to promote store engagement and eectiveness.Supervised cashiers in processing credit, debit, and cash payments to streamline sales.Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.Management 101, Walmart - 2005Certications |
