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Title Customer Service Representative
Target Location US-NC-Winston-Salem
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
OFFICE MANAGEMENT PROFESSIONALMobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEAddress: Street Address
LinkedIn: LINKEDIN LINK AVAILABLEOBJECTIVE Detail-oriented and high-energy team player with over 15 years of experience, seeking a challenging Office Management position.Offering excellent verbal and written communication skills, impeccable grammar, and punctuation, along with a can-do attitude. Proven ability toefficiently manage office operations and contribute to organizational success.EDUCATIONPost University, Waterbury, CTAssociate of Science in ManagementKEY SKILLS Multi-line Phones Customer Service (15+ years) Office Equipment Management Proactive and Critical Thinking Proficient in Microsoft Office Cash Drawer Balancing Problem SolverAWARDS Certificate for Mindful Leadership- #LmleoSLn5B Certificate for Managing Chaos- #hAl1moGfN1 Certificate for Strategic Leadership-#GZrpdW3rVG Certificate for Critical Thinking- #t0AQyHxT39EXPERIENCEFront Desk Manager/Hotel Experience ChampionHoliday Inn Express, Kernersville, N.C.April 2021 - May 2023 Demonstrated exceptional leadership as the Front Desk Manager, ensuring a seamless hotel experience for guests.
Implemented and managed strategic initiatives, resulting in improved customer satisfaction scores.BOH Assistant Manager/Server/Drive-ThruArcadia Family Restaurant & Pizzeria, Winston Salem, N.C.August 2018 - April 2020 Led back-of-house operations, keeping high standards of service and efficiency. Managed drive-thru operations, contributing to increased customer throughput.Secretary/Administrative AssistantNorth State Water & Sewer, Winston Salem, N.C.May 2015 - June 2018 Supplied efficient administrative support, highlighting strong organizational and communication skills. Managed data and documentation, ensuring accuracy and accessibility.COMMUNICATION Excellent communication skills with a confident, articulate, and professional speaking style. Empathetic listener and persuasive speaker with the ability to communicate effectively in writing. Skilled in presentation and negotiation.LEADERSHIP Presidential Member of the Post University Chapter of The NSLS (The National Society of Leadership and Success).REFERENCESAvailable upon request.

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