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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEQualification SummaryResults-Driven HR and Recruitment Specialist Expertise in Streamlining Hiring Processes, Enhancing Employer Branding, and Promoting Diversity Across Various IndustriesDynamic and results-driven Human Resources and Recruitment Specialist with diverse experience in optimizing recruitment processes, enhancing employer branding, and promoting diversity and inclusion. Proven track record in managing full-cycle recruitment, developing strategic hiring plans, and improving candidate sourcing and placement in both high-volume and specialized fields. Adept at utilizing advanced applicant tracking systems, social media platforms, and compliance measures to streamline operations and secure top talent. Strong background in collaborating with cross-functional teams and clients to align recruitment strategies with organizational goals and industry standards. Recognized for reducing time-to-fill, strengthening talent pipelines, and ensuring a seamless onboarding experience for new hires.Areas of ExpertiseRecruitment OptimizationTalent AcquisitionDiversity PromotionEmployer BrandingCandidate SourcingCompliance ManagementInterview CoordinationOnboarding ProcessesApplicant TrackingRegulatory AdherenceStrategic HiringTeam CollaborationSocial MediaData ManagementHealthcare RecruitingClient AssessmentPre-Screening ResumesProcess ImprovementQualification GuidelinesPre-Employment TestingRecruitment CampaignsCareer ExperienceHuman Resources/Recruiter (Contract) Randstad/GKN Automotive Mebane, NC Nov 2023 PresentAs a Human Resources/Recruiter at Randstad/GKN Automotive, I have successfully enhanced recruitment processes, improved employer branding, and accelerated the hiring timeline. My focus on diversity and collaboration with various teams has led to more effective and inclusive hiring practices.Key Contributions:Optimize recruitment processes by implementing advanced applicant tracking systems and developing targeted sourcing strategies, leading to more efficient candidate identification and selection.Play a pivotal role in enhancing employer branding by collaborating closely with marketing teams, resulting in a stronger online presence and a more attractive employer profile to potential candidates.Achieve a significant reduction in time-to-fill for critical positions by proactively developing and maintaining a robust talent pipeline, ensuring that top candidates are readily available.Promote diversity and inclusion in the recruitment process by implementing inclusive hiring practices and actively participating in job fairs and community outreach programs to attract a broader range of candidates.Strengthen the overall hiring strategy by working collaboratively with department managers to accurately identify staffing needs, negotiate competitive salaries, and facilitate seamless candidate onboarding.Marketing/Legal and Healthcare Recruiter GPAC Remote May 2022 Oct 2023As a Marketing/Legal and Healthcare Recruiter at GPAC, I excelled in sourcing and placing healthcare professionals while ensuring compliance with industry regulations. My role involved close coordination with various teams, managing recruitment systems, and utilizing social media and phone interviews to secure top talent.Key Contributions:Collaborated extensively with social media, public relations, and other internal teams to coordinate product introductions and recruitment campaigns, resulting in more effective and cohesive talent acquisition strategies that aligned with broader company goals.Successfully sourced and placed a wide range of clinical and non-clinical professionals across diverse healthcare disciplines, meeting the specific needs of various healthcare organizations and contributing to their operational efficiency.Managed and maintained comprehensive applicant tracking and candidate management systems, ensuring that recruitment processes were streamlined, data was accurately captured, and candidates were effectively managed from application through to onboarding.Ensured strict adherence to industry regulations, including HIPAA, EEO, and state-specific licensing requirements, by implementing thorough compliance checks throughout the recruitment process, thereby safeguarding the organization from potential legal and regulatory issues.Conducted over 60 phone interviews daily and actively utilized social media platforms to source and engage potential candidates, significantly expanding the talent pool and improving the overall success rate of placements in a highly competitive market.Customer Service Representative Anomaly Squared Remote Mar 2022 Sep 2023As a Customer Service Representative at Anomaly Squared, I played a key role in managing customer interactions, addressing concerns, and maintaining high levels of customer satisfaction. My proactive approach and dedication to continuous learning allowed me to effectively resolve issues and keep customers informed about the latest product updates.Key Contributions:Professionally managed a high volume of customer inquiries and suggestions, ensuring that each interaction was handled with care and attention to detail, fostering positive customer relationships.Promptly addressed and resolved customer concerns, efficiently escalating major issues to the appropriate departments when necessary, which helped in minimizing downtime and ensuring quick resolutions.Proactively maintained customer satisfaction by implementing strategies such as timely account updates and personalized support, which contributed to enhanced customer loyalty and retention.Regularly participated in team meetings and ongoing training sessions to stay up-to-date with product enhancements and company policies, enabling me to provide accurate information and superior service to customers.Played an instrumental role in supporting the teams overall performance by sharing insights and best practices during collaborative sessions, contributing to a more cohesive and knowledgeable customer service team.Onsite Staffing Coordinator/Recruiting Specialist Eclipse IA & On Time Staffing Mar 2021 Oct 2021As an Onsite Staffing Coordinator/Recruiting Specialist at Eclipse IA & On Time Staffing, I was instrumental in developing and managing the processes for candidate assessment, interviewing, and onboarding. My responsibilities included creating qualification guidelines, maintaining applicant tracking systems, and ensuring a thorough understanding of job roles through hands-on evaluations.Key Contributions:Designed and implemented qualification guidelines for candidate assessments, ensuring that only the most suitable candidates were selected based on specific job requirements and client needs.Efficiently managed applicant tracking system databases, keeping them up-to-date and organized to streamline the recruitment process and improve candidate tracking and communication.Developed and standardized processes for assessing, interviewing, and onboarding candidates, enhancing the overall efficiency and consistency of the recruitment process.Conducted urinalysis testing as part of the pre-employment screening process, ensuring compliance with company policies and industry regulations.Recruiting Specialist Next Step Career Services Nov 2015 Jan 2020As a Recruiting Specialist at Next Step Career Services, I played a key role in evaluating and sourcing candidates using a variety of methods. My responsibilities included collaborating with management to refine employment policies and leveraging digital tools to enhance recruitment efforts.Key Contributions:Conducted thorough evaluations of candidates through effective screening processes, ensuring a high match rate between candidates' skills and job requirements.Worked closely with management to develop and implement modern employment policies, aligning recruitment practices with evolving industry standards and organizational goals.Strategically utilized social media platforms and online job boards to source and attract top talent, expanding the reach of recruitment campaigns and increasing the pool of qualified candidates.Telecommunications Specialist Hendrix Removal and Transport Service Jan 2011 Aug 2015As a Telecommunications Specialist at Hendrix Removal and Transport Service, I consulted with clients to determine their business and technical needs and ensured precise execution of written instructions. My role involved bridging communication between clients and service delivery teams to facilitate effective solutions.Key Contributions:Engaged with clients to identify and understand their business and technical requirements, providing tailored telecommunications solutions that met their specific needs.Ensured accurate and efficient execution of written instructions, facilitating smooth implementation of telecommunications systems and services in alignment with client expectations and project specifications.Customer Service Representative Compu Credit Nov 2003 Nov 2010As a Customer Service Representative at Compu Credit, I excelled in maintaining high levels of customer satisfaction through effective communication and negotiation. I played a key role in account retention by providing customized solutions to prevent cancellations and consistently exceeded performance goals with a strategic and organized approach.Key Contributions:Maintained high levels of customer satisfaction by employing strategic communication and negotiation techniques, ensuring that customer needs and concerns were addressed promptly and effectively.Successfully retained accounts by identifying potential cancellations and offering tailored solutions that met individual customer needs, thereby enhancing customer loyalty and reducing churn.Consistently exceeded performance goals by adopting a resourceful and organized approach to managing customer interactions, demonstrating strong problem-solving skills and a commitment to excellence.Education & CredentialsNutrition Certification International Sports Science Association 05-09-2024Certified Personal Trainer International Sports Science Association 04-08-2024Associate of Science Criminal Justice American InterContinental University, Schaumburg, IL Aug 2015GED Caldwell Community College and Technical Institute, Hudson NC Apr 2004ReferencesAvailable upon request. |
