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Candidate Information
Title Customer Service Patient Access
Target Location US-FL-Tampa
Email Available with paid plan
Phone Available with paid plan
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PROFESSIONAL SUMMARYSKILLSROUDOLPHGASPARDRGDavenport, FL 33837, PHONE NUMBER AVAILABLE, EMAIL AVAILABLE Customer Service professional with 11 year's experience in variety of industries. Providing support to low-and high- level executives Organized, and efficiently prioritizing and handling multiple task. Excellent verbal and Written Communication time management skills with the ability to prioritized and handle multiple project and fast paced environments. Patient Relations  Data Entry  Appointment Scheduling Customer Service  Staff Management  Schedule development Staff Discipline  Cargo Handling  Materials Transport Delivery Scheduling  Safe DrivingMay 2024 - Curent 2024EXPERIENCEPatient AccessAdventHealth Davenport Fl Managed transportation functions with ERP software and expert planning for daily operations. Explained consent forms, patients' rights and other registration documents. Greeted and directed patients and visitors presenting to patient access areas. Obtained insurance card copies and validated insurance information via insurance eligibility tool. Truck Driver June 2022 - August 2023CRST Expedited Cedar Rapid, IA, USA Secured cargo safely, appropriately arranging and balancing load within vehicle. Maintained detailed logs, customer records and DOT-required documentation. Documented and accurately logged working hours, rest periods and miles driven. Coupled and uncoupled trailer connections with consistency and skill. Customer Service Representative October 2017 - May 2022 JetBlue Airlines Fort Lauderdale, FLEDUCATIONLANGUAGE Operated ground equipment to move luggage, supplies and servicing machinery. Delivered fast and friendly service to handle questions and service complaints. Handled customer inquiries, payments and service requests. Enhanced customer satisfaction with fast, knowledgeable service. Station Supervisor July 2017 - October 2021Silver Airways Fort Lauderdale, FL Implemented and enforced safety programs to protect employees. Sales Representative December 2014 - October 2017Home Depot Exceeded sales objectives to capture new leads and customers. No Degree - Pharmacy - Pharmacy Thechnician May 2007 Keiser University, Fort Lauderdale, FLHigh School Diploma June 2017New American School, Port Au Prince, HaitiFluentSpanishNativeFrenchNativeHaitian Creole

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