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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Jacksonville, FLObjectiveAspiring IT professional with a strong foundation in medical studies, transitioning into the tech industry. Equipped with sharp analytical skills, a keen eye for detail, and a proven ability to solve complex problems. Eager to apply interdisciplinary knowledge to drive innovative solutions and contribute meaningfully to a dynamic tech team. Education ExperienceFlorida State College at JacksonvilleBachelors in InformationTechnology Management (B.A.S)Expected August 2026Associates in Biology May 2024Relevant Associations:- National Cybersecurity StudentAssociation Member, August 2024- Fintech Club Member, August 2024- Club Trio Member, August 2023CaregiverUF Health, Jacksonville, Florida Nov 2023 - May 2024- Utilized patient monitoring systems to accurately retrieve and document vital signs, contributing to enhanced patient care outcomes.- Coordinated with multidisciplinary teams to optimize patient care activities, resulting in a 15% improvement in overall satisfaction scores.- Supported the electronic health record (EHR) management by ensuring all patient documentation, including diagnostic results, was accurately recorded and accessible.- Provided critical assistance in patient care tasks, including administering basic first aid and preparing patients for medical procedures, following strict clinical protocols.- Maintained a sterile environment by adhering to rigorous sanitation protocols, including instrument sterilization and examination room disinfection, reducing the risk of healthcare-associated infections.CaregiverJmax Caregiving Services, Jacksonville, FL Mar 2022 - Sep 2022- Delivered patient-centered care by managing daily hygiene and personal care tasks, utilizing health monitoring tools to track and improve patient well-being.- Promoted patient independence through the use of assistive technologies for dressing and mobility, enhancing self-esteem and quality of life.- Coordinated nutritional support, ensuring dietary requirements were met, and monitored patient responses to meals using health tracking software.- Engaged patients in cognitive and physical activities, leveraging interactive care technologies to foster social interaction and engagement. Customer Service AssociateDICK'S Sporting Goods, Jacksonville, FL Jun 2020 - Dec 2021- Managed point-of-sale (POS) systems for cash transactions, ensuring accuracy and efficiency in retail operations.- Utilized inventory management software to maintain and organize stock, optimizing store layout and product availability.- Performed technical repairs on golf clubs and bikes, using specialized tools and customer feedback to improve service outcomes.SkillsTechnical Skills:- Microsoft Office Suite (Word, Excel)- EHR Systems- Basic TroubleshootingCommunication Skills:- Oral and Written Communication- Customer ServiceSoft Skills:- Problem Solving- Team Collaboration- AdaptabilityVolunteer WorkRed Cross- Helped feed and collect health itemsfor the less fortunate.River City All-stars- Organized charity events andfundraisers, including Relay4Life.Impact Church- Managed volunteer schedules andcoordinated feeding events for thehomeless, utilizing project managementsoftware to increase event efficiency.- Enhanced the customer shopping experience by using data-driven insights to assist customers in finding products, driving sales and customer satisfaction. CashierMcDonalds, Jacksonville, FL Jun 2019 - Dec 2019- Operated POS systems to manage cash transactions with precision, ensuring seamless and efficient service delivery.- Applied quality control protocols to maintain high standards of food service, directly contributing to increased customer satisfaction.- Leveraged customer service software to enhance the overall customer experience, fostering positive interactions and repeat business. |
